Whataburger

4.0
2587 reviews
Whataburger Pole Sign
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Business Details

13235 RANCH ROAD 620 N STE M, AUSTIN, TX
78717, United States
(512) 249-5202
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
13235 RANCH ROAD 620 N STE M, AUSTIN, TX
78717, United States

Hours

Reviews

4.0
2,560 reviews
5 stars
1,324
4 stars
583
3 stars
251
2 stars
107
1 star
295

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and attentiveness, many customers reported rude service and unprofessional behavior.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Speed of Service

Many customers complained about slow service, particularly in the drive-thru, with some reporting long wait times of 20-40 minutes.

Food Quality

Food quality received mixed reviews; while some customers enjoyed fresh and tasty meals, others reported cold, stale, or poorly prepared food.

Cleanliness

Several customers noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.
  • FA
    Funtabulous Arnel
    Nov 7, 2025
    2.0
    Ordered at 11:11. Its 11:23. Not very fast food. My ice cream in the car is melting. Service is 75% slow here after 10 pm. Employees can be friendly when they're not trying to put out the fire. Not enough staff to for holiday night shift I am guessing... its 11:25 pm... still waiting... :(
  • RL
    Randy Law
    Nov 3, 2025
    1.0
    Terrible customer service. I ordered one chicken strip combo. Waited at the window for nearly 10 minutes with no service so I drove off! I tell people visiting that this is the culture of this business!
  • BG
    Bill Garrett
    Oct 30, 2025
    1.0
    Food is good but young kid who works Thursday pm Drive thru is really bad. He seems like he doesn’t care at all.
  • ZZ
    Zachary Johnson (ZJSPEEDY)
    Oct 28, 2025
    5.0
    The service was swift, breakfast food at midnight was excellent.
  • TC
    Tex Chalemin
    Oct 21, 2025
    5.0
    Attentive, friendly staff. Food came out fast, hot and tasty. Tables were clean
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Frequently Asked Questions About Whataburger

What are Whataburger's hours of operation?

Whataburger is open 24 hours every day of the week, Monday through Sunday.

Does Whataburger offer delivery and curbside pickup services?

Yes, Whataburger offers both curbside pickup and delivery services.