Brand Certified
Whataburger
4.0(2614 reviews)
Certified by Whataburger • Mar 01, 2026
Business Details
13235 RANCH ROAD 620 N STE M, AUSTIN, TX
78717, United States
Certified by Whataburger • Mar 01, 2026
(512) 249-5202
Certified by Whataburger • Mar 01, 2026
http://www.whataburger.com/
Certified by Whataburger • Mar 01, 2026
About
Certified by Whataburger • Mar 01, 2026
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Whataburger • Mar 01, 2026
Hours
Certified by Whataburger • Mar 01, 2026
Reviews
4.0
2,614 reviews
5 stars
1,337
4 stars
589
3 stars
254
2 stars
108
1 star
300
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude or unprofessional behavior from staff, along with slow service and frequent order mistakes.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their exceptional service and noted positive experiences with food quality.
Cleanliness Concerns
Several customers mentioned cleanliness issues within the restaurant, including unsanitary conditions and a lack of attention to hygiene.
- RMRed M2 days ago2.0I ordered the regular meal which is including medium fries and drink. The size of the package was medium for the fries but the fries was only kid meal size, not even half of the package, was not the first time. Hopefully, they can pay attention.
- STSabrea TremblyFeb 19, 20265.0I was having a bad day and just wanted something easy so I didn’t have to cook lol. I pulled up and the girl at the window was so sweet, which was a pleasant surprise I enjoyed! Then another worker came over and offered me a free cute reusable cup 🥹It seriously made my day. I hope both sides of their pillows are cold tonight 💕
- FHFLAVIO HENRIQUEFeb 19, 20264.0The sandwich is good, but it takes too long. The staff seem unhappy.
- NMNikki MaxwellFeb 10, 20261.0A certain lady works here that was very very rude. She didn’t care about her job or her customers nor did the drive-through and then some other lady didn’t even update me for my order. This is at 1 o’clock in the morning.
- VRValerie RodriguezFeb 8, 20261.0Whataburger has gone downhill since they were purchased. On the off chance that the food arrives, the food is terrible! Fries are always burned cold and hard. The patties have gotten so thin and flavorless the tomato slices are thicker. The soda doesn’t ever taste like they have cleaned the machine and more often than not the food is prepared so sloppily that it is falling apart and half of the fries are gone. Customer service there sucks because they can’t do anything at the store either way. Much less do the managers want to do anything. Freaking terrible
Frequently Asked Questions About Whataburger
What are Whataburger's hours of operation?
Whataburger is open 24 hours every day of the week, Monday through Sunday.
Does Whataburger offer delivery and curbside pickup services?
Yes, Whataburger offers both curbside pickup and delivery services.
Where is this Whataburger location?
This Whataburger is located at 13235 Ranch Road 620 N Ste M, Austin, TX 78717, USA.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, breakfast items, and desserts, with options for vegetarian diets as well.
Does this Whataburger location have wheelchair accessible facilities?
Yes, Whataburger has wheelchair accessible entrance, parking, seating, and restrooms to accommodate all customers.
Is there parking available at Whataburger?
Yes, free parking is available in a parking lot at this Whataburger location.
Does Whataburger have a children's menu and high chairs?
Yes, the restaurant welcomes children, offers a children's menu, and provides high chairs for young guests.
Are there any notable places near Whataburger that customers might visit?
Customers can visit Urban Air Trampoline and Adventure Park nearby for family fun or shop at Walmart Austin - Ranch Road 620 N.
Can customers use nearby transit or rental services to reach Whataburger?
Yes, Avis Rent A Car nearby offers rental cars, making it easy for visitors to get to Whataburger conveniently.
Are there other dining options near Whataburger in the area?
Yes, nearby options include Chick-fil-A for chicken, GongCha Austin for bubble tea, and Cinnabon for bakery treats.
Brand Certified Facts from Whataburger
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Certified March 01, 2026Yext Knowledge Graph
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