Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported long wait times, often exceeding 20-40 minutes for food orders, leading to frustration.
Customer Service
Mixed reviews on staff behavior; some praised friendly service while others reported rudeness and unprofessional attitudes.
Order Accuracy
Numerous complaints about incorrect orders and items missing from orders, contributing to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, there were complaints about cold items and poor preparation, affecting overall satisfaction.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty floors and concerns about food safety.
MC
MARKELL CANNON
2 days ago
1.0
Ordered a two sausage taquitoes with cheese and ine orange juice order was all wrong and cold I am 10 mins from store when I called she was rude. Would not let me finish a sentence. When I asked. For. Her name she hung up on me. Good not worth the rude service. I worked at way burger years ago nothing Is made till ordered. Thus definitely was not !!!
IV
Isac Villanueva
Dec 18, 2025
1.0
They gave someone else my order and just expected me to eat somebody else’s order. I will never come to this Whataburger again.
JC
Josh C
Dec 16, 2025
1.0
If you stop by this location make sure you have at least 20mins to waste since they have never once gotten food out in a reasonable amount of time. Don't bother with curbside because 9 times out of 10 they don't even come out, and more than once I've gone in only for them to have to remake my order because they handed it out to the wrong person. And the drive thru is barely any quicker so RIP to anyone expecting their fast food to be fast
GD
Gigi Da'Boss
Dec 16, 2025
5.0
I had a date for ONE && it was a GREAT one. I had a self meditation moment 💕
TZ
theresa zavala
Dec 2, 2025
1.0
I usually enjoy dining at Whataburger and have had many positive experiences in the past. Unfortunately, today was very different. When I arrived, I was not greeted with a friendly welcome. The manager, Jesus, showed no smile or acknowledgment—just a blank stare and a monotone voice, which felt uninviting.
Later, when I noticed my Coke had too much carbonation, I politely asked for a new cup rather than simply refilling at the fountain. Instead of addressing the issue or acknowledging my request, the manager walked off toward the back without saying anything.
Customer service is a cornerstone of this industry, and managers should set the tone for a welcoming environment. In this case, I felt dismissed and ignored, which is disappointing given Whataburger’s usual standards.
What are the operating hours for Whataburger at 801 E William Cannon Dr?
Whataburger at 801 E William Cannon Dr is open 24 hours every day of the week.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for your convenience.
Where is Whataburger located in Austin, TX?
Whataburger is located at 801 E William Cannon Dr Ste 300, Austin, TX 78745.
What type of food can I expect at Whataburger?
You can enjoy burgers, chicken, salads, and breakfast items made to order using 100% pure beef and other fresh ingredients.
Does Whataburger serve vegetarian options?
Yes, Whataburger serves vegetarian options to accommodate various dietary preferences.
Is Whataburger family-friendly and accessible?
Yes, Whataburger welcomes children and has wheelchair accessible entrance, parking, seating, and restrooms. High chairs are also available.
Are there any popular places near Whataburger that customers might visit?
Nearby popular places include Austin Harley Davidson, Big Lots, and KFC, which customers might visit before or after dining at Whataburger.
Can I find other dining options close to Whataburger?
Yes, near Whataburger, there are other dining options like Gatti's Pizza, Mi Tradición Mexican Restaurant, and Thai Kitchen South.
How can nearby places like TexPTS William Cannon be useful for Whataburger customers?
Customers visiting TexPTS William Cannon for physical therapy or dental services might find it convenient to grab a meal at Whataburger nearby afterwards.
Does Whataburger have social media presence for keeping up with updates?
Yes, Whataburger can be followed on Facebook at WhataburgerWilliamCannonAndI35, Instagram @Whataburger, and Twitter @Whataburger for updates and promotions.