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Whataburger

4.1
(2356 reviews)

Business Details

(512) 443-2882
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
801 E WILLIAM CANNON DR STE 300, AUSTIN, TX
78745, United States

Hours

Reviews

4.1
2,356 reviews
5 stars
1,268
4 stars
482
3 stars
236
2 stars
102
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about the temperature and freshness of items like burgers and fries.

Customer Experience

While some customers praised individual staff members for their friendliness, overall experiences were marred by unprofessional behavior and lack of customer care from management.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and reports of pests, contributing to a negative dining atmosphere.
  • CC
    Cheryn Cruz
    2 days ago
    1.0
    Literally the worst location I’ve ever been to. They’ll get your order completely wrong and when you try to have it fixed, they’re rude and argumentative, will refuse to admit they messed up and will hang up on you. These employees definitely don’t belong in any sort of customer service.
  • EG
    Elliot Graham
    5 days ago
    1.0
    Wish I was told the lemonade was not refillable...other places are. Guess ill just go there next time
  • CO
    Carlos Oviedo
    Feb 19, 2026
    3.0
    I earned ENOUGH POINTS to get a free onion rings; BUT the 'stsyem was down,' according to the Whataburger employee. I asked to speak w/the manager (total UN-karen move). The young lady was extremely pleasant, professional, etc. etc. The young lady retired after having contacted the manager. She presented me with a a paper and said, "Call this number " I was NOT HAPPY;moreover, I DID NOT (REPEAT, DID NOT) get my onion rings.
  • NT
    Neli Torres
    Feb 16, 2026
    5.0
    Lo unico que la entrada al estacionamiento es un poco confusa y requiere mucha precaución.
  • CR
    Carmen Romero
    Feb 8, 2026
    1.0
    Worst place ever i have to 20 minutes for my food and a woman go to my car and say they give my order to another car and then i was half a hour waiting for my new order and they didn’t Give me so i ask for a refund cause they didn’t give my money back and its takes to long for they can give you your order i don’t recomend this place

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger at 801 E William Cannon Dr?

Whataburger at 801 E William Cannon Dr is open 24 hours every day of the week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for your convenience.

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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