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Whataburger

4.0
(3711 reviews)

Business Details

601 BARTON SPRINGS RD, AUSTIN, TX
78704, United States
(512) 477-9586
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
601 BARTON SPRINGS RD, AUSTIN, TX
78704, United States

Hours

Reviews

4.0
3,711 reviews
5 stars
1,815
4 stars
837
3 stars
459
2 stars
176
1 star
387

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers praised the friendly and helpful service, particularly highlighting staff member Joseph for his exceptional attitude and assistance.

Food Quality

There were mixed reviews on food quality, with some customers noting cold or bland burgers and fries, while others enjoyed hot and fresh meals.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with dirty tables and restrooms, impacting the overall dining experience.

Wait Times

Many customers reported long wait times, especially in the drive-thru, with some experiencing delays of 30 minutes or more.
  • JF
    Josiah Fitzgerald
    1 day ago
    1.0
    Terrible. Never ever go here. This food chain is a DISGRACE and a Disaster.
  • KH
    kameron hockless
    Feb 25, 2026
    1.0
    NASTY ASFFFFF ! my burger was uncooked in the middle
  • AK
    Adam Kelinsky
    Feb 1, 2026
    1.0
    This visit was profoundly disappointing. The burger arrived cold and overly salted, with a soggy bun that offered little structure or flavor. The fries were the most telling failure. Shriveled, cold, stale, and entirely devoid of freshness. In a city filled with thoughtful, well executed boutique burger trucks and independent kitchens, there is little reason to waste time on corporate clones that have lost any meaningful definition of quality. Until this location rediscovers even the basics, it is difficult to justify returning.
  • AM
    Andrew Mathis
    Jan 31, 2026
    5.0
    Joseph was great. I had an issue with the app and when I got to the window he listened, understood the problem then took care of it quickly and nicely. Fixing the problem was enough but he did it with friendliness that made it stand out.
  • TB
    Tyler Bouget
    Jan 24, 2026
    5.0
    I just want to shoutout Joseph!! He works the graveyard shift and he's always got the best attitude and is such a huge help..If I ever have any questions, I call (in the middle of the night mind you) and he's always gone above and beyond to make sure that I'm taken care of. I have never left a review on anything, but I had to take a moment to really appreciate what a great worker/person he is!! Definitely my favorite Whataburger location I've ever had.. not because of the food, but because of Joseph's outstanding service. Day in, and day out.

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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