Whataburger

3.4
894 reviews
Whataburger Pole Sign
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Business Details

1719 E PARMER LN, AUSTIN, TX
78754, United States
(512) 377-1308
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
1719 E PARMER LN, AUSTIN, TX
78754, United States

Hours

Reviews

3.4
894 reviews
5 stars
409
4 stars
116
3 stars
67
2 stars
66
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising specific staff members for their friendliness and efficiency, while others experienced rude behavior and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and a lack of attention to detail in fulfilling requests.

Cleanliness

The restaurant was noted for its cleanliness, with several customers appreciating the tidy environment and well-maintained restrooms.

Food Quality

While some customers enjoyed the food and found it fresh, others criticized it for being greasy or not meeting expectations.

Wait Times

Numerous reviews mentioned excessively long wait times, particularly during busy hours, leading to frustration among customers.
  • DJ
    Deshawn Jackson
    1 day ago
    1.0
    I’ve had many experiences with this Whataburger location. To start off, their food is Delicious has to be expected any Whataburger. However, drive-through sucks You can order a cookie and wait at least 25 Minutes. Also a common thing with multiple locations, you could clearly order a large combo and they will try to scam you and give you a medium combo large. They may drive-through very complicated If I wanna wait in my car for 30 minutes, I will go to sonic.
  • JW
    Jonathan Winfield
    3 days ago
    5.0
    I had great service from Bri she helped me and was nice and checked on me throughout my time inside
  • JB
    JAEN OCAMPO BENITEZ
    5 days ago
    5.0
    Excelente servicio la comida muy buena, la mejor atención por el manager José Jaimes de Tejupilco, muy guapo por cierto
  • JR
    Jose Gabriel Figueredo Riveron
    Jan 5, 2026
    1.0
    Terrible customer service once we got our order all cold and very bad the hamburger was not seen in the horrible bread the soda was only ice and in the bag even a work glove came horrible this place
  • TC
    Tony Curtis
    Dec 26, 2025
    4.0
    It was my first time eating at this franchise. I wanted to compare it to other hamburger places. The food was comparable. Nothing stood out except the value for the money was good.
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Frequently Asked Questions About Whataburger

What are the regular operating hours for Whataburger at 1719 E Parmer Ln, Austin?

Whataburger at 1719 E Parmer Ln in Austin is open 24 hours a day, 7 days a week.

Does Whataburger serve breakfast and dinner options?

Yes, Whataburger serves breakfast, lunch, and dinner.