Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, incorrect orders, and unresponsive staff, leading to frustration.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.
Food Quality
Inconsistent food quality was noted, with complaints about cold or improperly prepared items, although some customers did mention fresh food on occasion.
Staff Behavior
While some staff were praised for their friendliness, others were criticized for rudeness and lack of professionalism.
Operational Problems
The location often closed earlier than advertised and had issues with menu availability, leading to customer dissatisfaction.
SC
Susanne Cantrell
Dec 29, 2025
5.0
Chili and fries
Fresh and hot
SB
Stephen Babin
Dec 1, 2025
5.0
Great service and staff! We had a mobile order, and they gave us the drink cups early because the food was not ready. Then, they threw in an extra fries with the food. Thanks!
RE
Rick Esparza
Nov 23, 2025
3.0
The chili was good Caesar salad was a ripoff, lettuce, and small chunks of chicken and caesar dressing 9 bucks
GR
Glenn Roid
Nov 17, 2025
2.0
Pretty disappointing. I stopped in there a few weeks ago to try their new chicken tenders but they were out. Their menu has 3 screens but two of them have been our for months now. The restaurant is really not very clean. I had to go by 3 or 4 dirty tables to find one that was clean (and the place was empty at the time too).
I did try the new chicken tenders, they were pretty good. However, the obvious lack of care is quite evident. It doesn't make it someplace you'd want to visit.
AT
awsome team
Nov 4, 2025
2.0
Cierran antes de que se cumpla el horario y no dan las órdenes completas, llame para decirles y nadie contesta 😒😒😒😒.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular opening hours for Wendy's at 5000 W Slaughter Ln, Austin, TX?
Wendy's is open Monday to Saturday from 6:30 AM to midnight, and on Sunday from 7:00 AM to midnight.
Does this Wendy's location at 5000 W Slaughter Ln offer drive-thru service?
Yes, the Wendy's at this location has a drive-thru open Monday through Saturday from 6:30 AM to midnight, and Sunday from 7:00 AM to midnight.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online via order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
Does Wendy's at 5000 W Slaughter Ln serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options does Wendy's accept at this location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is there delivery available from this Wendy's?
Yes, delivery is available. You can check delivery eligibility and order via the Wendy's app or order.wendys.com by entering your address.
How can I contact Wendy's with questions or provide feedback about this location?
You can call the location directly at (512) 596-3189 or contact the Wendy's Customer Care team via their website or live chat. Additionally, you can participate in Wendy’s Customer Satisfaction Survey online.
What nearby dining options are available around Wendy's at 5000 W Slaughter Ln?
Nearby places to eat include Chipotle Mexican Grill, Taco Bueno, Which Wich Superior Sandwiches, Celtic Pitmasters barbecue, zpizza, and Backspin Texas Sports Bar and Grill. Customers can explore these dining options before or after visiting Wendy's.
Are there nearby medical services close to Wendy's for emergency or health care needs?
Yes, nearby medical facilities include Austin Immediate Care, Baylor Scott & White Clinic - Austin Circle C, and dental offices such as McLane Family Dental and Castle Dental, providing convenient options for healthcare when in the area.
What convenience stores or pharmacies are located near Wendy's at 5000 W Slaughter Ln?
Nearby convenience stores and pharmacies include 7-Eleven and Walgreens, which are handy for quick purchases or pharmacy needs when visiting Wendy's.