Wendy's

3.6
817 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5752 Airport Blvd, Austin, TX
78752, United States

Hours

Reviews

3.6
817 reviews
5 stars
288
4 stars
197
3 stars
150
2 stars
54
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or inattentive staff, with several instances of poor communication and lack of assistance.

Food Quality

Numerous complaints about food being cold, overcooked, or incorrect orders, leading to dissatisfaction with the overall food quality.

Cleanliness

Mixed reviews on cleanliness; some customers noted the restaurant was clean while others reported unsanitary conditions.

Operational Hours

Frequent issues with the restaurant not adhering to posted hours, leading to customer frustration.

Order Accuracy

Multiple customers experienced incorrect orders and issues with mobile orders, indicating a lack of attention to detail.
  • BB
    Brittiny Batts
    Oct 30, 2025
    1.0
    Bad customer service , get better cashier at the drive thru . I was charged for sauce for my meal . I did not get a receipt , I guess the cashiers are keeping the money for their tip.
  • SD
    SJ YOON (DD)
    Oct 11, 2025
    3.0
    A decent place for a proper breakfast. The store needs cleaning.
  • EB
    Esprielle Bell
    Oct 3, 2025
    3.0
    Included no sauces at all in my meal and I asked for just one sauce and she wanted to charge me any other time I’ve gone. They usually include a sauce and then she couldn’t find my order even after I told her that I placed it online.(I would’ve been happy to just have one or two packets of ketchup) Incredibly rude
  • AM
    Analise Monterosso
    Sep 16, 2025
    5.0
    The food was great and hot when we received it. We did have to wait a while to have someone take my order. The other employees were busy with other orders and the drive thru, so I wanted at the counter for about 4-5 minutes before someone came to talk to me. It was also rather warm inside the building, but overall it was a good experience.
  • NJ
    Nicole Helene Jackson
    Aug 19, 2025
    4.0
    It's clean quiet and neat. I liked the food. I noticed my mom had toppings for the salad which were for a different salad, she said she didn't mind.

Frequently Asked Questions About Wendy's

Is 125 Buttercrust Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.