Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews highlighted issues with food quality, such as stale items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including dirty bathrooms and unkempt dining areas.
Customer Experience
Several reviews mentioned a lack of customer service, with staff being unhelpful or rude, contributing to a negative dining experience.
CR
cam rich
6 days ago
5.0
It's a wendys...
QQ
Quincy
Dec 4, 2025
1.0
Literally the worst wendys you could pick. There's dozens of other places you could go that are faster and better. Avoid if possible.
JM
juan “JuanHTX” mancha
Nov 19, 2025
1.0
Television on a Spanish station as well as the music on speaker in Spanish in an affluent non Hispanic dominated area. Ambiance is for customers, not employees.
KA
King Aundre
Nov 18, 2025
1.0
Bad choice...... All the things ordered were not prepared how I wanted them and the fries were not fresh at all. This was embarrassing for me as I took my girlfriend lunch yo work for the first time since we've been together and it was to her job for my first time going there as well. I really want to be compensated for this experience and will not recommend eating at this location at all again as management was fully responsible for this fumble.
CQ
Cristian Quinones
Oct 19, 2025
1.0
AVOID AT ALL COSTS!!!
This could be the LAST wendys in entire the world and id still rather starve than eat here. How are the workers so incompetent???? I was literally the only person in line and they STILL entirely messed up my online order of only TWO burgers. HOW?!? Do you only hire people that cant read??? They have done this multiple times too, so its not like this is anything new…. last time this happened I ordered a hamburger with lettuce, mustard, and pickles. You know what I got? a CHEESEBURGER with just MAYO.
AVOID LIKE THE PLAGUE!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open Monday through Saturday from 6:30 AM to 3:00 AM, and on Sunday from 7:00 AM to 3:00 AM.
Does this Wendy's serve breakfast, and how can I order it?
Yes, this Wendy's location in Austin, TX serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their website or mobile app by selecting this location.
How can I find out if Wendy's delivery is available in my area?
To check delivery availability near you, visit the Wendy's app or order.wendys.com and enter your delivery address in the 'Get It Delivered' search field.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I find Wendy's menu and pricing information for this location?
You can view menu items and prices for this Wendy's at https://menu.wendys.com or the mobile app after selecting the Austin 4961 Us Hwy 290 West location.
What are the operating hours for this Wendy's restaurant?
The restaurant is open Monday through Saturday from 6:30 AM to 3:00 AM, and on Sunday from 7:00 AM to 3:00 AM.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via the Wendy's Contact page or call the Customer Care team at 888-624-8140. To contact this location directly, call (512) 584-3630.
Are there any nearby places to visit before or after dining at Wendy's?
Nearby places include Docs Backyard, an American bar and grill, and Bougie's Donuts & Coffee, perfect for dessert or coffee after your meal at Wendy's.
How can nearby retail stores enhance my visit to Wendy's?
You can visit nearby retail stores such as Pier 1 Imports for home decor and Chair King Backyard Store for furniture shopping, making it convenient to combine dining at Wendy's with your shopping needs.
What local services near Wendy's might be useful during my visit?
Services near Wendy's include Ultra Salon Cosmetics for beauty needs and The Joint chiropractic place for health and medical services, offering a variety of options to complement your visit.