Wendy's

3.4
1214 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
305 Slaughter Ln, Austin, TX
78748, United States

Hours

Reviews

3.4
1,214 reviews
5 stars
412
4 stars
264
3 stars
188
2 stars
92
1 star
258

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, unresponsive staff, and poor communication, particularly during drive-thru and online orders.

Food Quality

Several reviews mentioned food being served cold, overcooked, or incorrect, with specific complaints about burnt nuggets and wrong orders.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, including sticky floors and unpleasant odors.

Staff Attitude

Mixed feedback on staff demeanor; some praised friendly service, while others experienced rudeness and lack of attentiveness.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with mobile app orders.
  • EB
    Eric Benavides
    Nov 17, 2025
    3.0
    Fun... Great scenery
  • BS
    Brooklyn S
    Oct 19, 2025
    4.0
    It's a typical Wendy's. Spicy nuggets are what bring me here. The service was not as fast as I'd like.
  • JR
    Juan Rodriguez
    Oct 6, 2025
    1.0
    Terrible service. I ordered on doordash, they sent 3 different drivers to pick up food and each driver was told that the order wasn't there and couldn't make it. I called many times and no answer. Finally when someone answered I talked respectfully to them and the lady got upset saying food was not there and can't make it.
  • PP
    Paola
    Oct 6, 2025
    1.0
    Tried calling that I made an online order and the driver was there to pick it up. La señora que nos contesto fue bien grosera y nos colgó. Les traté de llamar otra vez pero ya no me contestaron. Pesimo servicio.
  • BR
    Billy Roberts
    Sep 7, 2025
    1.0
    ⭐️☆☆☆☆ (1 Star – would give 0 if possible) 9/7/2025 I write honest reviews, and a place has to earn a good one with the service they provide from start to finish. Unfortunately, this Wendy’s on Slaughter Lane completely failed. When we walked in, the employees were just standing around talking since there were no customers inside or in the drive-thru. So, they took a minute to take our order. That should’ve been our first red flag. When our food came out, they gave us only two napkins in the bag and no ketchup. When we asked, we were told they didn’t have any. For a well-established chain like Wendy’s, that’s unacceptable-especially with Sam’s right around the corner. They double-checked and confirmed they were out, but didn’t even try to resolve it. We ordered dine-in, yet our food was brought in bags, which felt like they just didn’t want to bother cleaning trays. When I went back to ask for more napkins, they only handed me one. To make things worse, instead of fresh lettuce, they used some wilted spring mix that looked like it was pulled straight from a salad bag. It looked terrible, as you can see in the picture. I’ve been to this location before under different management, and it was much better. Now, it’s gone completely downhill. One star, but if I could give zero, I would. Definitely not recommending this Wendy’s.

Frequently Asked Questions About Wendy's

Is 127 Southpark Meadows Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.