Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, unresponsive staff, and poor communication, particularly during drive-thru and online orders.
Food Quality
Several reviews mentioned food being served cold, overcooked, or incorrect, with specific complaints about burnt nuggets and wrong orders.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, including sticky floors and unpleasant odors.
Staff Attitude
Mixed feedback on staff demeanor; some praised friendly service, while others experienced rudeness and lack of attentiveness.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and issues with mobile app orders.
EB
Eric Benavides
Nov 17, 2025
3.0
Fun... Great scenery
BS
Brooklyn S
Oct 19, 2025
4.0
It's a typical Wendy's. Spicy nuggets are what bring me here. The service was not as fast as I'd like.
JR
Juan Rodriguez
Oct 6, 2025
1.0
Terrible service. I ordered on doordash, they sent 3 different drivers to pick up food and each driver was told that the order wasn't there and couldn't make it. I called many times and no answer. Finally when someone answered I talked respectfully to them and the lady got upset saying food was not there and can't make it.
PP
Paola
Oct 6, 2025
1.0
Tried calling that I made an online order and the driver was there to pick it up. La señora que nos contesto fue bien grosera y nos colgó. Les traté de llamar otra vez pero ya no me contestaron. Pesimo servicio.
BR
Billy Roberts
Sep 7, 2025
1.0
⭐️☆☆☆☆ (1 Star – would give 0 if possible)
9/7/2025
I write honest reviews, and a place has to earn a good one with the service they provide from start to finish. Unfortunately, this Wendy’s on Slaughter Lane completely failed.
When we walked in, the employees were just standing around talking since there were no customers inside or in the drive-thru. So, they took a minute to take our order. That should’ve been our first red flag. When our food came out, they gave us only two napkins in the bag and no ketchup. When we asked, we were told they didn’t have any. For a well-established chain like Wendy’s, that’s unacceptable-especially with Sam’s right around the corner. They double-checked and confirmed they were out, but didn’t even try to resolve it.
We ordered dine-in, yet our food was brought in bags, which felt like they just didn’t want to bother cleaning trays. When I went back to ask for more napkins, they only handed me one. To make things worse, instead of fresh lettuce, they used some wilted spring mix that looked like it was pulled straight from a salad bag. It looked terrible, as you can see in the picture.
I’ve been to this location before under different management, and it was much better. Now, it’s gone completely downhill. One star, but if I could give zero, I would. Definitely not recommending this Wendy’s.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Austin, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Austin, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (512) 596-3187.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 127 Southpark Meadows Wendy’s serve breakfast?
Yes, this Wendy’s location in Austin, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 305 Slaughter Ln, Austin?
This Wendy's location is open 24 hours a day, 7 days a week.
Does this Wendy's offer drive-through service?
Yes, the Wendy's at 305 Slaughter Ln has a drive-through that operates 24/7.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers both delivery and takeout services. You can order via their app or website.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing can be viewed on the Wendy's menu website or mobile app, after selecting this location.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here with a variety of combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's for questions or feedback?
You can call (512) 596-3187, reach live chat via their Contact page, or fill out the customer satisfaction survey online.
Are there any other fast food restaurants near Wendy's at 305 Slaughter Ln?
Yes, nearby fast food and burger restaurants include Chick-fil-A, Panda Express, and another Wendy's location.
What nearby shopping or entertainment options can I visit after dining at Wendy's?
You can visit Southpark Meadows shopping center, Little Woodrow's bars, or Brooklyn Pie Co. pizza restaurant nearby.
Are there nearby financial services accessible from this Wendy's location?
Yes, nearby financial services include UFCU credit union, RBFCU credit union, First-Lockhart National Bank, Wells Fargo ATM, and H&R Block.