Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor communication and rude behavior from staff, particularly in the drive-thru and during order pickups.
Food Quality
Several reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Customers noted that the restaurant was often dirty, with unclean tables and floors, and some reported unsanitary food conditions.
Staff Efficiency
There were mixed reviews about staff efficiency, with some praising quick service while others experienced long wait times and order errors.
Language Barrier
A recurring theme was the difficulty in communication due to staff's limited English proficiency, leading to frustration for non-Spanish speaking customers.
DD
Daz Dillinger
Nov 13, 2025
1.0
Why is the door locked during business hours lol. Does the actual owner know you guys do this ?
CH
Christi Hubbard
Nov 8, 2025
1.0
Waited at drive thru for 10mins and once I finally said hello she had an attitude and told of me yo hold. No cars was in drive thru and only 2 in parking lot
MA
Mayra Arredondo
Nov 6, 2025
1.0
Today I had a very bad experience with Ms. Lulu/Maria Cruz, who was rude and arrogant. I was waiting for my food and was the only person there. When I approached her to ask why I hadn't been notified, she replied that it wasn't a restaurant and she will not serve me at the table. I've always had good experiences with the other staff.
EG
eshayla goza
Nov 6, 2025
1.0
For a place that The advertise's being open 24/7. Why are the doors locked?The dining room is supposed to be open 24 hours, saying things to drive through.So if the door is locked and that it means you're not open twenty four hours a day , so take the sign off and change the hours too, some people get off work at 11pm
TM
Terrell Montez
Oct 21, 2025
1.0
I came here on my lunch break. I was looking at for about 10 minutes before I was even asked that I want to place an order. They refused to take my order and no one spoke in English whatsoever so I end up having to leave wasted about 15 minutes of my lunch break. One of the persons told me that I need to learn Spanish, so I feel like they didn’t take my order because of my ethnicity
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Austin, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Austin, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (512) 596-3192.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 116 Riverside Wendy’s serve breakfast?
Yes, this Wendy’s location in Austin, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 2224 East Riverside, Austin, TX?
Wendy's at 2224 East Riverside is open every day from 9:00 AM to 2:00 AM.
Does Wendy's at this location offer drive-thru service?
Yes, the Wendy's location offers drive-thru service during its operating hours, from 9:00 AM to 2:00 AM daily.
Is delivery available from Wendy's at 2224 East Riverside?
Yes, Wendy's provides delivery service through their app or online ordering platform where available.
Can I order breakfast at this Wendy's location?
Yes, breakfast is served at this Wendy's location. Customers can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment options are accepted at Wendy's on East Riverside?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I contact Wendy's at 2224 East Riverside for questions or feedback?
You can call Wendy's directly at (512) 596-3192, use the Customer Care live chat on their Contact page, or fill out the Wendy's Customer Satisfaction Survey online with your receipt details.
Are there other fast food restaurants near Wendy's on East Riverside?
Yes, nearby fast food options include KFC, Taco Bell, and Popeyes Louisiana Kitchen, which can be visited for variety or comparison meals.
Where can I find storage or moving services near Wendy's at 2224 East Riverside?
CubeSmart Self Storage and Penske Truck Rental are located nearby, offering self-storage and truck rental services to assist with moving or storage needs.
Are there convenient services like ATMs or shipping centers near this Wendy's?
Yes, nearby services include Bank of America ATM, Wells Fargo ATM, and a UPS Access Point location for shipping and courier services, useful for quick errands before or after dining.
Does Wendy's have a mobile app for easy ordering?
Yes, Wendy's has a mobile app available on the App Store for quick ordering and accessing deals and coupons.