Wendy's

3.7
794 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2224 East Riverside, Austin, TX
78741, United States

Hours

Reviews

3.7
794 reviews
5 stars
345
4 stars
170
3 stars
115
2 stars
37
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly during late hours.

Food Quality

Several reviews mentioned issues with food quality, including cold or improperly prepared items, while some praised the freshness of the food.

Cleanliness

Multiple customers noted cleanliness issues in the dining area and restrooms, with some describing the environment as unsanitary.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Communication Barriers

Several reviews highlighted difficulties in communication with staff, particularly regarding language barriers and understanding orders.
  • KR
    Kelly Russ
    3 days ago
    5.0
    Best money I've spent
  • RH
    Richard Hernandez
    Jan 5, 2026
    2.0
    Man I really wanted to love this place customer service is awesome but my burger was undercooked you could taste it and when I looked I could tell it was bad. The chicken sandwich was delicious but I can't get over the almost raw meat in my burger it tasted ruff.
  • BD
    Bryan Doris
    Dec 20, 2025
    1.0
    STAY AWAY!!!! Do not trust this location. There food is half ass made when they will actually take your order because they will not help customers. And don't believe there hours of operations. They open when they want so they don't have to deal with breakfast sales. Went again this morning after 9 a.m. and no one will let you in or take your order but they can all stand there on there phones looking at you!! I am definitely calling corporate on this location.
  • TT
    Trey
    Dec 7, 2025
    5.0
    We order online and by the time we get there its ready and perfect, everytime
  • DD
    Daz Dillinger
    Nov 13, 2025
    1.0
    Why is the door locked during business hours lol. Does the actual owner know you guys do this ?

Frequently Asked Questions About Wendy's

Is 116 Riverside Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 2224 East Riverside, Austin, TX?

Wendy's at 2224 East Riverside is open every day from 9:00 AM to 2:00 AM.