Wendy's

3.7
1485 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6210 East Ben White, Austin, TX
78741, United States

Hours

Reviews

3.7
1,485 reviews
5 stars
581
4 stars
356
3 stars
229
2 stars
96
1 star
223

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items.

Service Quality

Mixed feedback on service; some praised staff while others noted rudeness and poor communication.

Food Quality

Many reviews mentioned cold or old food, with specific complaints about the freshness of items like fries and chicken.

Cleanliness

Some customers found the location clean, while others reported dirty tables and unsanitary conditions.

Speed of Service

Service speed received mixed reviews; some praised quick service, while others experienced long wait times.
  • AM
    Arturo Moreno
    Nov 18, 2025
    1.0
    Pasé agarrar el número 6 y resulta que fue una grosería de lechuga que le pusieron a esa hamburguesa
  • SW
    Sherry Woodall-Booker
    Nov 10, 2025
    4.0
    Services could be a little bit better
  • AW
    Andrew Wagner
    Oct 31, 2025
    1.0
    I'm running out of accounts to rate y'all one star with. It shouldn't take multiple minutes hand me an order placed in advance. The entire purpose of placing an order in advance is so the order is ready to go when I pull up. Someone your staff is so insanely incompetent they can't figure it out.
  • AF
    April Fraser
    Oct 26, 2025
    2.0
    They never have frostys this the 3rd time I have came and there no forests why yall gate keeping ice-cream
  • BS
    Brandon Scott
    Oct 24, 2025
    1.0
    The Wendy’s at S. Congress and Ben White is terrible. I’ve been there three times over the past ten years. I keep forgetting how bad it is. Not all Wendy’s are that bad but stay away from this one. I don’t understand how it is still open.

Frequently Asked Questions About Wendy's

Is 113 Montopolis Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.