Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders and missing items.
Service Quality
Mixed feedback on service; some praised staff while others noted rudeness and poor communication.
Food Quality
Many reviews mentioned cold or old food, with specific complaints about the freshness of items like fries and chicken.
Cleanliness
Some customers found the location clean, while others reported dirty tables and unsanitary conditions.
Speed of Service
Service speed received mixed reviews; some praised quick service, while others experienced long wait times.
AM
Arturo Moreno
Nov 18, 2025
1.0
Pasé agarrar el número 6 y resulta que fue una grosería de lechuga que le pusieron a esa hamburguesa
SW
Sherry Woodall-Booker
Nov 10, 2025
4.0
Services could be a little bit better
AW
Andrew Wagner
Oct 31, 2025
1.0
I'm running out of accounts to rate y'all one star with. It shouldn't take multiple minutes hand me an order placed in advance. The entire purpose of placing an order in advance is so the order is ready to go when I pull up. Someone your staff is so insanely incompetent they can't figure it out.
AF
April Fraser
Oct 26, 2025
2.0
They never have frostys this the 3rd time I have came and there no forests why yall gate keeping ice-cream
BS
Brandon Scott
Oct 24, 2025
1.0
The Wendy’s at S. Congress and Ben White is terrible. I’ve been there three times over the past ten years. I keep forgetting how bad it is. Not all Wendy’s are that bad but stay away from this one. I don’t understand how it is still open.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Austin, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Austin, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (512) 596-3298.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 113 Montopolis Wendy’s serve breakfast?
Yes, this Wendy’s location in Austin, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's at 6210 East Ben White, Austin, TX?
This Wendy's location is open 24 hours every day of the week, including Monday through Sunday.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 6210 East Ben White serves breakfast with a selection of breakfast combos, sandwiches, coffee, and sides.
Can I place an order for delivery or takeout from this Wendy's?
Yes, you can order delivery or takeout through the Wendy's app or online at order.wendys.com by selecting this location.
Does this Wendy's offer a drive-thru service?
Yes, the Wendy's at 6210 East Ben White has a drive-thru that is open 24 hours every day.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for feedback or questions?
You can call this Wendy's directly at (512) 596-3298 or reach the Customer Care team via their website, live chat, or customer satisfaction survey.
Are Wendy's gift cards available for purchase at this location?
Yes, gift cards are available in-restaurant, online, and through various retailers. You can also order them online via Wendy's gift card portal.
Which nearby businesses or landmarks can help me find this Wendy's?
This Wendy's is near CubeSmart Self Storage, Shell gas station, and Star Stop 50 convenience store, which can help you identify the location.
What nearby fast food restaurants are close to this Wendy's for alternative dining options?
Nearby alternatives include Burger King, Popeyes® Louisiana Kitchen, and Jack in the Box, all within close proximity to this Wendy's.
Are there any nearby services or amenities that customers might find useful when visiting Wendy's?
Yes, customers can access nearby amenities such as the RockItCoin Bitcoin ATM, Surf Thru Express Car Wash, and local storage at CubeSmart Self Storage during their visit.