Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude or unhelpful staff, with specific complaints about individual employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication regarding menu items.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold, old, or poorly prepared items.
Speed of Service
While some praised the speed of service, many others noted long wait times and inefficiencies, especially during drive-thru orders.
Cleanliness
Multiple reviews indicated that the location was not clean, with dirty tables and unsanitary conditions reported.
MC
Mercedes Casarez
Dec 31, 2025
1.0
Got baconator for just for the bacon to be strips of bacon like hello? Please cut the bacon and stop being lazy
MM
Michelle Mcdonald
Dec 29, 2025
1.0
Drive-through at Wendy’s, then White and Metropolis the food is old and cold I chipped my tooth on the bacon this is unacceptable! I expect fresh food that’s what I pay for and the lady at the window was rushing me out of there bad service all the way around.
SG
Silent Guy
Dec 28, 2025
1.0
Cant read my order at all not even single thing got right
FM
Floyd M
Dec 19, 2025
1.0
I didn't know a baconator looks like this? False advertisement! What I got vs what I ordered. Yall got some nerve!
ED
Elijah Danner
Dec 5, 2025
1.0
This lady in the drive through was extremely rude I think her name was Lucia she was an old Asian lady and she was extremely hateful shoved her finger at me refused to give me any straws period literally when I ordered a shake she said I didnt need them not one grain of salt on the fries this place is terrible
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's at 6210 East Ben White, Austin, TX?
This Wendy's location is open 24 hours every day of the week, including Monday through Sunday.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 6210 East Ben White serves breakfast with a selection of breakfast combos, sandwiches, coffee, and sides.
Can I place an order for delivery or takeout from this Wendy's?
Yes, you can order delivery or takeout through the Wendy's app or online at order.wendys.com by selecting this location.
Does this Wendy's offer a drive-thru service?
Yes, the Wendy's at 6210 East Ben White has a drive-thru that is open 24 hours every day.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for feedback or questions?
You can call this Wendy's directly at (512) 596-3298 or reach the Customer Care team via their website, live chat, or customer satisfaction survey.
Are Wendy's gift cards available for purchase at this location?
Yes, gift cards are available in-restaurant, online, and through various retailers. You can also order them online via Wendy's gift card portal.
Which nearby businesses or landmarks can help me find this Wendy's?
This Wendy's is near CubeSmart Self Storage, Shell gas station, and Star Stop 50 convenience store, which can help you identify the location.
What nearby fast food restaurants are close to this Wendy's for alternative dining options?
Nearby alternatives include Burger King, Popeyes® Louisiana Kitchen, and Jack in the Box, all within close proximity to this Wendy's.
Are there any nearby services or amenities that customers might find useful when visiting Wendy's?
Yes, customers can access nearby amenities such as the RockItCoin Bitcoin ATM, Surf Thru Express Car Wash, and local storage at CubeSmart Self Storage during their visit.