Wendy's

3.6
1495 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6210 East Ben White, Austin, TX
78741, United States

Hours

Reviews

3.6
1,495 reviews
5 stars
583
4 stars
356
3 stars
229
2 stars
96
1 star
231

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with specific complaints about individual employees.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor communication regarding menu items.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold, old, or poorly prepared items.

Speed of Service

While some praised the speed of service, many others noted long wait times and inefficiencies, especially during drive-thru orders.

Cleanliness

Multiple reviews indicated that the location was not clean, with dirty tables and unsanitary conditions reported.
  • MC
    Mercedes Casarez
    Dec 31, 2025
    1.0
    Got baconator for just for the bacon to be strips of bacon like hello? Please cut the bacon and stop being lazy
  • MM
    Michelle Mcdonald
    Dec 29, 2025
    1.0
    Drive-through at Wendy’s, then White and Metropolis the food is old and cold I chipped my tooth on the bacon this is unacceptable! I expect fresh food that’s what I pay for and the lady at the window was rushing me out of there bad service all the way around.
  • SG
    Silent Guy
    Dec 28, 2025
    1.0
    Cant read my order at all not even single thing got right
  • FM
    Floyd M
    Dec 19, 2025
    1.0
    I didn't know a baconator looks like this? False advertisement! What I got vs what I ordered. Yall got some nerve!
  • ED
    Elijah Danner
    Dec 5, 2025
    1.0
    This lady in the drive through was extremely rude I think her name was Lucia she was an old Asian lady and she was extremely hateful shoved her finger at me refused to give me any straws period literally when I ordered a shake she said I didnt need them not one grain of salt on the fries this place is terrible

Frequently Asked Questions About Wendy's

Is 113 Montopolis Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's at 6210 East Ben White, Austin, TX?

This Wendy's location is open 24 hours every day of the week, including Monday through Sunday.