Wendy's

3.7
936 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6428 South I-35, Austin, TX
78745, United States

Hours

Reviews

3.7
936 reviews
5 stars
381
4 stars
209
3 stars
147
2 stars
61
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, especially in the drive-thru.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and wrong food being served.

Customer Service

Mixed reviews on staff behavior; some praised friendly service while others reported rudeness and poor communication.

Food Quality

Several customers expressed dissatisfaction with food freshness and quality, including cold or stale items.

Cleanliness

Some reviews mentioned cleanliness issues, including unsanitary conditions and old smells.
  • CM
    Carlos Martinez
    Nov 3, 2025
    1.0
    Says their open 24 hours but really in the office not working past 1 am. The store is very empty past midnight but despite people still being there and all the lights in the kitchen and office on, no one will come out no matter how many times you speak on the intercoms in the drive thru. They’re just dodging responsibility if you want food in the AM. Most likely hiding in the office so they don’t have to take any orders and just be there to get payed for doing nothing. Really childish
  • JG
    Jade Silva GMaps
    Oct 12, 2025
    1.0
    Took 30 whole minutes just to get our food, what the hell was that about? 5 other cars passed before we even got out food????? I understand fast food can be a bit of work but c'mon give some effort.
  • CJ
    Cathirine J
    Oct 12, 2025
    5.0
    Make sure to go through the drive thru speaker””” id you’re doing door dash. Manager was extremely polite even though it was frustrating to drive all the way around for the order. Overall handle well. Thanks manager with no name.
  • TT
    TLANE
    Oct 8, 2025
    1.0
    They won't let me buy one of their Caesar salads because its 9:22am. Trash.
  • CF
    Carlos Fuentes
    Sep 29, 2025
    4.0
    I have been driving for a long time and I needed to stop , the staff was very friendly and they made my meal Keto friendly without giving me any faces , she just smiled and said they could easily make what I requested, the place was pretty big and they had comfy chairs so after I ate i was able to take a much needed power nap 😴, thank you guys

Frequently Asked Questions About Wendy's

Is 111 Wm Cannon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.