Wendy's

3.7
939 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6428 South I-35, Austin, TX
78745, United States

Hours

Reviews

3.7
939 reviews
5 stars
383
4 stars
209
3 stars
147
2 stars
60
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and incompetence.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Inconsistent food quality reported, with some customers receiving cold or stale food, while others enjoyed fresh meals.

Operational Issues

Concerns about the restaurant's hours and availability, with reports of being closed during posted hours and long wait times.
  • JG
    J Govea
    Dec 23, 2025
    5.0
    Great customer service !
  • DM
    Debbie Murray
    Dec 20, 2025
    1.0
    I think this is Wendy’s 111. It’s the Wendy’s on interstate 35 and West WWilliam Cannon it has a young man working there every night between 12 AM and 3 AM and he is very very rude dark hair heavyset and he constantly I’ve been through here at least 10 times and every time I come through, he tells me that the frosty machine is not working, but I can go to your other Wendy’s anywhere else and you can get a frosty sometimes they don’t have chocolate, but at least they have one, but this rude gentleman doesn’t even deserve to have this job and I’m gonna make sure I spread the word while I’m driving as an Uber driver. I’m tired of him being rude to me. This is about the 10th or 11th time.
  • KB
    Kyle Bause
    Nov 26, 2025
    1.0
    Just got home to find half my order missing. I don’t have time to get back and get it so I guess I’m just out of the money I spent.
  • CM
    Carlos Martinez
    Nov 3, 2025
    1.0
    Says their open 24 hours but really in the office not working past 1 am. The store is very empty past midnight but despite people still being there and all the lights in the kitchen and office on, no one will come out no matter how many times you speak on the intercoms in the drive thru. They’re just dodging responsibility if you want food in the AM. Most likely hiding in the office so they don’t have to take any orders and just be there to get payed for doing nothing. Really childish
  • JG
    Jade Silva GMaps
    Oct 12, 2025
    1.0
    Took 30 whole minutes just to get our food, what the hell was that about? 5 other cars passed before we even got out food????? I understand fast food can be a bit of work but c'mon give some effort.

Frequently Asked Questions About Wendy's

Is 111 Wm Cannon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's located at 6428 South I-35 in Austin, TX currently open?

Yes, this Wendy's location is open 24/7 every day of the week.