Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times for food, especially in the drive-thru.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and wrong food being served.
Customer Service
Mixed reviews on staff behavior; some praised friendly service while others reported rudeness and poor communication.
Food Quality
Several customers expressed dissatisfaction with food freshness and quality, including cold or stale items.
Cleanliness
Some reviews mentioned cleanliness issues, including unsanitary conditions and old smells.
CM
Carlos Martinez
Nov 3, 2025
1.0
Says their open 24 hours but really in the office not working past 1 am. The store is very empty past midnight but despite people still being there and all the lights in the kitchen and office on, no one will come out no matter how many times you speak on the intercoms in the drive thru. They’re just dodging responsibility if you want food in the AM. Most likely hiding in the office so they don’t have to take any orders and just be there to get payed for doing nothing. Really childish
JG
Jade Silva GMaps
Oct 12, 2025
1.0
Took 30 whole minutes just to get our food, what the hell was that about? 5 other cars passed before we even got out food????? I understand fast food can be a bit of work but c'mon give some effort.
CJ
Cathirine J
Oct 12, 2025
5.0
Make sure to go through the drive thru speaker””” id you’re doing door dash. Manager was extremely polite even though it was frustrating to drive all the way around for the order. Overall handle well. Thanks manager with no name.
TT
TLANE
Oct 8, 2025
1.0
They won't let me buy one of their Caesar salads because its 9:22am. Trash.
CF
Carlos Fuentes
Sep 29, 2025
4.0
I have been driving for a long time and I needed to stop , the staff was very friendly and they made my meal Keto friendly without giving me any faces , she just smiled and said they could easily make what I requested, the place was pretty big and they had comfy chairs so after I ate i was able to take a much needed power nap 😴, thank you guys
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Austin, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Austin, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (512) 596-3286.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 111 Wm Cannon Wendy’s serve breakfast?
Yes, this Wendy’s location in Austin, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's located at 6428 South I-35 in Austin, TX currently open?
Yes, this Wendy's location is open 24/7 every day of the week.
What are the drive-thru hours at Wendy's on 6428 South I-35?
The drive-thru at this Wendy's location is open 24 hours a day, 7 days a week.
Does Wendy's at this location offer dine-in, takeout, delivery, or drive-thru options?
This Wendy's location offers dine-in, takeout, delivery where available, and drive-thru services.
Can I order Wendy's food through a mobile app or online?
Yes, you can order from Wendy's using their official mobile app or online at order.wendys.com.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this Wendy's location serves breakfast, lunch, and dinner with typical Wendy's breakfast sandwiches, combos, coffee, and sides.
How can I contact Wendy's at 6428 South I-35 for questions or feedback?
You can call Wendy's directly at (512) 596-3286, use their Customer Care live chat available on their Contact page, or call 888-624-8140 for assistance.
Are there any other fast food restaurants near Wendy's on South I-35 in Austin?
Yes, nearby fast food restaurants include Taco Cabana, Taco Bell, McDonald's, Burger King, Long John Silver's, Whataburger, and KFC, providing many dining options in the area.
What nearby automotive services are available near Wendy's at 6428 South I-35?
Nearby automotive services include Firestone Complete Auto Care, Long Motors car dealership, Take 5 Oil Change, and Austin Harley Davidson motorcycle dealer.
What are some nearby retail or shopping centers customers can visit before or after dining at Wendy's?
Nearby retail and shopping options include Big Lots, Rent-A-Center, Century South shopping center, AT&T Store, and Melrose Family Fashions.