Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and incompetence.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Operational Hours
Confusion regarding 24-hour service; multiple reports of being closed during posted hours.
Food Quality
Inconsistent food quality; some customers received fresh meals while others reported cold or poorly prepared food.
Cleanliness
Concerns about cleanliness and hygiene, with reports of unsanitary conditions in the restaurant.
CF
Charles Faggett
Feb 19, 2026
1.0
I came in the store and ordered some spicy nuggets the guy cooking grabbed some nuggets out the warmer and put them in the fryer then they tried to sell them to me the craziest thing I ever seen
IM
Ivana Mayorga
Jan 15, 2026
1.0
It is 8 at night and they have closed, there is a long line of cars and I am waiting for a customer and they do not want to open.
JR
Jessica Resendiz
Jan 14, 2026
1.0
Door sign and online it says it is open 24 hours for dining. Arrived at 11pm..Doors were looked. Workers could see us outside but they didn't open the door.
JG
J Govea
Dec 23, 2025
5.0
Great customer service !
DM
Debbie Murray
Dec 20, 2025
1.0
I think this is Wendy’s 111. It’s the Wendy’s on interstate 35 and West WWilliam Cannon it has a young man working there every night between 12 AM and 3 AM and he is very very rude dark hair heavyset and he constantly I’ve been through here at least 10 times and every time I come through, he tells me that the frosty machine is not working, but I can go to your other Wendy’s anywhere else and you can get a frosty sometimes they don’t have chocolate, but at least they have one, but this rude gentleman doesn’t even deserve to have this job and I’m gonna make sure I spread the word while I’m driving as an Uber driver. I’m tired of him being rude to me. This is about the 10th or 11th time.