Wendy's

3.3
970 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6247 Mcneil Drive, Austin, TX
78729, United States

Hours

Reviews

3.3
970 reviews
5 stars
298
4 stars
210
3 stars
156
2 stars
78
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, especially during lunch hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food.

Cleanliness

Numerous complaints about unsanitary conditions, including dirty tables and restrooms.

Staff Attitude

Mixed feedback on staff friendliness; some customers experienced rude service while others noted friendly interactions.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some items being stale or not fresh.
  • SP
    S P
    Nov 13, 2025
    1.0
    There are plenty of Wendy's in the city of Austin that CAN hack it, and it's baffling what a failure this place is. I have to guess that the management does not respect the employees, because they rarely behave respectfully towards customers. Food takes forever and they always try to leave out items or ignore specifics of your order. The experience of dining here is nothing that it should be.
  • KG
    Kat Grig
    Sep 27, 2025
    1.0
    The sign by says: “Misfortune awaits lucky you”! Seriously guys? I pass by this sign everyday on the way to work…do you think I want it as my everyday affirmation?! It sets my day! Consider removing it!
  • AC
    April Castro
    Aug 14, 2025
    5.0
    Fries don't come with salt , no smiles at all
  • BS
    Brianna Smith
    Aug 5, 2025
    1.0
    I ordered a number 8 w/ no tomatoes add pickles and guess what? My sandwich has tomatoes and no pickles. On top of that they gave me spicy chicken. Also they never have any cookies. I tried to call to rectify the issue and the phone doesn’t even work. My mouth Is hot and I’m highly upset. This Wendy’s is terrible.
  • NV
    Neula Vega
    Jun 26, 2025
    1.0
    This is absolutely the worst Wendy’s to order from they’re so lazy with attitudes messing up orders

Frequently Asked Questions About Wendy's

Is 114 Mcneil Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.