Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times for food, especially during lunch hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food.
Cleanliness
Numerous complaints about unsanitary conditions, including dirty tables and restrooms.
Staff Attitude
Mixed feedback on staff friendliness; some customers experienced rude service while others noted friendly interactions.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some items being stale or not fresh.
SP
S P
Nov 13, 2025
1.0
There are plenty of Wendy's in the city of Austin that CAN hack it, and it's baffling what a failure this place is. I have to guess that the management does not respect the employees, because they rarely behave respectfully towards customers. Food takes forever and they always try to leave out items or ignore specifics of your order. The experience of dining here is nothing that it should be.
KG
Kat Grig
Sep 27, 2025
1.0
The sign by says: “Misfortune awaits lucky you”!
Seriously guys? I pass by this sign everyday on the way to work…do you think I want it as my everyday affirmation?! It sets my day! Consider removing it!
AC
April Castro
Aug 14, 2025
5.0
Fries don't come with salt , no smiles at all
BS
Brianna Smith
Aug 5, 2025
1.0
I ordered a number 8 w/ no tomatoes add pickles and guess what? My sandwich has tomatoes and no pickles. On top of that they gave me spicy chicken. Also they never have any cookies. I tried to call to rectify the issue and the phone doesn’t even work. My mouth Is hot and I’m highly upset. This Wendy’s is terrible.
NV
Neula Vega
Jun 26, 2025
1.0
This is absolutely the worst Wendy’s to order from they’re so lazy with attitudes messing up orders
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Austin, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Austin, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (512) 784-8902.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 114 Mcneil Wendy’s serve breakfast?
Yes, this Wendy’s location in Austin, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's 6247 Mcneil Drive in Austin, TX?
The drive-thru at this Wendy's location is open every day from 9:00 AM to 2:00 AM.
Does Wendy's 6247 Mcneil Drive offer breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
Is dine-in available at this Wendy's location?
Yes, dine-in service is available along with drive-thru, takeout, and delivery.
How can I place an order online or through an app for Wendy's at 6247 Mcneil Drive?
You can order online via https://order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment methods does this Wendy's location accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy's menu and nutritional information for this location?
Menu and nutrition details are available at https://menu.wendys.com and within the mobile app.
How can I get in touch with Wendy's at 6247 Mcneil Drive for feedback or questions?
You can call the location directly at (512) 784-8902, or reach Customer Care via 888-624-8140 or the online contact page.
Are there other eateries or places nearby Wendy's at 6247 Mcneil Drive?
Yes, nearby places include Mi Pizza, Sunflower Vietnamese Cuisine, Smokey Mo's BBQ, and Subway, offering a variety of dining options.
Is there a UPS Authorized Shipping Outlet near Wendy's at 6247 Mcneil Drive?
Yes, a UPS Authorized Shipping Outlet is located nearby, convenient for shipping and courier services before or after your meal.
What apartment and real estate services are near Wendy's at 6247 Mcneil Drive?
Nearby you can find MAA Quarry Oaks apartments, Colonial Village at Quarry Oaks, and Perch - Austin Apartment Locators (Northwest) for rental and real estate services.