Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude staff, slow service, and incorrect orders, leading to a negative dining experience.
Food Quality
Many reviews highlighted issues with food being cold, old, or improperly prepared, with some customers experiencing food safety concerns.
Cleanliness
Numerous complaints were made about the cleanliness of the restaurant, including dirty tables and unsanitary conditions in the bathrooms.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate customer service.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by the overall negative feedback.
DS
David S.
Feb 11, 2026
4.0
Usually good food always with good service! Close to my house 🏠 😌
MK
Mohanned Kattan
Jan 30, 2026
1.0
Always waiting for my food even when I am the only customer+some people very rude here. Some acted like paying for my food 😂
CM
Cliff M
Jan 14, 2026
1.0
The manager is constantly rude and will almost always serve old or sloppy food.
JS
James Duncan (Str8outatx)
Dec 8, 2025
5.0
The automated drive thru can be a problem at times but ...
AB
Aliannys Hernández Borjas
Nov 26, 2025
5.0
Por fin una cadena de comidas rápida que no te decepciona. Ingredientes frescos, proporciones generosas y el equipo es atento, siempre con buena onda. De mis favoritos
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's 6247 Mcneil Drive in Austin, TX?
The drive-thru at this Wendy's location is open every day from 9:00 AM to 2:00 AM.
Does Wendy's 6247 Mcneil Drive offer breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
Is dine-in available at this Wendy's location?
Yes, dine-in service is available along with drive-thru, takeout, and delivery.
How can I place an order online or through an app for Wendy's at 6247 Mcneil Drive?
You can order online via https://order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment methods does this Wendy's location accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy's menu and nutritional information for this location?
Menu and nutrition details are available at https://menu.wendys.com and within the mobile app.
How can I get in touch with Wendy's at 6247 Mcneil Drive for feedback or questions?
You can call the location directly at (512) 784-8902, or reach Customer Care via 888-624-8140 or the online contact page.
Are there other eateries or places nearby Wendy's at 6247 Mcneil Drive?
Yes, nearby places include Mi Pizza, Sunflower Vietnamese Cuisine, Smokey Mo's BBQ, and Subway, offering a variety of dining options.
Is there a UPS Authorized Shipping Outlet near Wendy's at 6247 Mcneil Drive?
Yes, a UPS Authorized Shipping Outlet is located nearby, convenient for shipping and courier services before or after your meal.
What apartment and real estate services are near Wendy's at 6247 Mcneil Drive?
Nearby you can find MAA Quarry Oaks apartments, Colonial Village at Quarry Oaks, and Perch - Austin Apartment Locators (Northwest) for rental and real estate services.
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