Wendy's

3.6
773 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12421 Mopac Expressway, Austin, TX
78758, United States

Hours

Reviews

3.6
773 reviews
5 stars
284
4 stars
198
3 stars
112
2 stars
68
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, slow response times, and incorrect orders.

Food Quality

Many reviews mentioned food being stale, cold, or improperly cooked, with some customers experiencing food safety concerns.

Cleanliness

While some customers praised the cleanliness of the establishment, others noted dirty conditions and poorly maintained facilities.

Positive Experiences

A few customers highlighted excellent service from specific staff members and enjoyed their meals, indicating that there are positive experiences amidst the negative feedback.
  • RR
    Renee Riffee
    Dec 28, 2025
    4.0
    It was the only option available on Christmas Eve, they were open until 8:00 p.m. which saved me because P Terry's was closed.
  • BA
    Baily Alfaro
    Dec 22, 2025
    1.0
    No one gives a care that you are here. Cashier with blonde highlights name Sindy is working extra hard. Everyone else on shift was picking their belly button (LITERALLY) and playing on their phone. I ordered and asked for the bathroom code, they said they didn't have one. The door was locked. Said they were cleaning it. Manager comes out the bathroom and it's DIRTY. I talked to the manager otw out and she said "okay thanks" that is not how you run a shift.
  • LM
    Lynneker Marques
    Dec 20, 2025
    1.0
    Quando, ao pesquisar, vi a nota 3,6 nos reviews aqui imaginei que fosse exagero. Mas chegando no local juntamente com outros dois clientes, as portas estavam simplesmente fechadas(10pm), o horário dizia 12am. Batemos na porta e um funcionário resolveu abrir. Todos os funcionários apresentavam desídia no atendimento. Pedi uma salada César e nem comi, pois as folhas estavam com mal aspecto. Não tinha o recipiente para o ketchup. Os estofados estão em condições horríveis, rasgados e sem acolchoamento. O ambiente em si apresentava um aspecto que expulsava os clientes. Chegando no banheiro, fui surpreendido com um funcionário sentado na pia. Sugiro seriamente que revejam como anda a casa. Nunca mais voltarei ali. Visitei uma Wendys em Fort Lauderdale e foi uma boa experiência. Dessa vez foi decepcionante.
  • AV
    Amber Villebrun
    Nov 22, 2025
    5.0
    I never leave reviews for fast food, but after my encounter with Alejandra just now in the drive-through I had to she was so kind and has such a positive energy about her. It made my day!!! I witnessed her be scrutinized over the size of the burger a man ordered, he said it wasn’t big enough lol. I heard him say he was going to leave her a bad review for it so I wanted to come counteract that because it wasn’t right.
  • JM
    julie m.
    Nov 22, 2025
    1.0
    The food tasted old, the staff was extremely unhelpful, Dave Thomas is rolling over in his grave over how horrible this Wendy's is. If I could give it 0 stars, I would, although I feel like that's still too high.

Frequently Asked Questions About Wendy's

Is 105 Mopac Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on 12421 Mopac Expressway in Austin, TX?

The drive-thru is open from 6:30 AM to 3:00 AM Monday through Saturday, and from 7:00 AM to 3:00 AM on Sunday.