Wendy's

3.3
614 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
11606 Ranch Road 620 N, Austin, TX
78750, United States

Hours

Reviews

3.3
614 reviews
5 stars
192
4 stars
135
3 stars
100
2 stars
54
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; some customers praised friendly staff while others reported rude and inattentive service.

Food Quality

Inconsistent food quality; several customers received cold or improperly prepared meals, while others enjoyed fresh and tasty food.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.

Atmosphere

Customers noted a poor atmosphere due to broken AC, loud equipment, and overall outdated decor.
  • RH
    R H
    Oct 24, 2025
    5.0
    I think they've made a staff change or it's under new ownership. Service today was excellent and quick, and the food was all good.
  • NL
    Nancy Larsen
    Oct 18, 2025
    5.0
    Very friendly staff. Food was hot & fresh. Loved the extra effort of Halloween decor, without being cheap looking. How fun
  • RL
    Rashad Lawrence
    Oct 2, 2025
    2.0
    No cars in line so you would think, good service. Got my order wrong and cold food.
  • DR
    Danielle R
    Sep 25, 2025
    2.0
    2/3 of meal was inedible. The chicken nuggets had a fowl flavor and fries looked so brown and had a horrid flavor also. Not sure if they just aren't maintaining their fryers properly doing grease or what but something is really off. Food was thrown out. I tried to call to notify them but there was no answer. So here I am notifying them, if they even read these.
  • AB
    Arken Bass
    Sep 5, 2025
    2.0
    Wendy's now serves shredded lettuce instead of leaf lettuce. No indication of change. All the menu pictures still have leaf lettuce. Not happy about it. Also the AC didn't work well in the lobby. The manager and line worker, however, were great and in very good spirits to kindly hear my complaint.

Frequently Asked Questions About Wendy's

Is 119 Anderson Mill Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.