Wendy's

3.5
747 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
10701 Research Blvd., Austin, TX
78759, United States

Hours

Reviews

3.5
747 reviews
5 stars
275
4 stars
158
3 stars
121
2 stars
53
1 star
140

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong ingredients.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Food Quality

Several customers complained about cold, stale, or poorly prepared food, with some mentioning that items tasted old or spoiled.

Cleanliness

Feedback indicated that the dining area and restrooms were often dirty or poorly maintained.

Speed of Service

While some customers noted quick service, many others experienced long wait times and delays in receiving their orders.
  • MH
    Mr. HT
    Nov 17, 2025
    5.0
    Great service and great food. Prices are fair.
  • JG
    Jon George
    Nov 16, 2025
    1.0
    This place sucks. Waited a long time at the counter inside for someone who was really grumpy to take my order.
  • ND
    Niko Daisy
    Nov 12, 2025
    1.0
    Just wanted a plain sandwich and that was too much
  • MV
    Missie Viscioni
    Oct 8, 2025
    1.0
    I ordered large unsweetened tea, asiago chicken sandwich-no lettuce and chili cheese fries. I received a SWEET TEA, A SANDWICH WITH LETTUCE AND CHEESE FRIES WITH BACON SLICES THROWN ON TOP (no chili). They didn't get ANYTHING correct. I noticed the tea before I left, it was corrected but the employee seemed annoyed . I was not upset about the tea, its a common mistake. I didn't notice the fries or sandwich until I got back to my hotel. The restaurant was NOT busy. They only had 1 car in the drive thru and no one inside except for me.
  • SS
    Samuel Samuelson
    Oct 1, 2025
    4.0
    This will be a generous review. I come here often because it’s very convenient for me. The other reviews are correct. This place sucks. But I ate here today, and it was very good. All the food was fresh. Even my bun was toasted. I can’t give you five stars because you don’t deserve it, but I’ll give you four because you did it well today.

Frequently Asked Questions About Wendy's

Is 129 Costco Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.