Brand Certified
Wendy's
3.5(751 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
10701 Research Blvd., Austin, TX
78759, United States
Certified by Wendy's • Mar 01, 2026
(512) 596-2701
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/tx/austin/10701-research-blvd
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
751 reviews
5 stars
275
4 stars
158
3 stars
123
2 stars
54
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food preparation.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction with the overall dining experience.
Cleanliness and Maintenance
Customers noted issues with cleanliness, including dirty tables and malfunctioning soda machines.
Staff Attitude
There were complaints about staff attitudes, with some customers feeling ignored or rushed during their interactions.
- JJJodieDec 31, 20253.0The person taking our order didn’t speak clearly. They also had a very difficult time understand me for some reason. Our basic order of frostys weren’t done correctly either. It was a weird experience. I wouldn’t go here again.
- KBKipton BudworthDec 21, 20251.0Very bad customer service.
- THTung HuynhDec 17, 20252.0No Coke. Roughly a third of the fountain drinks are not available. No ketchup available on counter. One exit door remained locked for some odd reason. Strange padlock on the restroom that doesn't serve a purpose. You just "push hard" to enter. Staff was hard-working and friendly.
- YAYunus AricanliDec 15, 20251.0Wouldn't let me use their restroom
- JGJon GeorgeNov 16, 20251.0This place sucks. Waited a long time at the counter inside for someone who was really grumpy to take my order.
Frequently Asked Questions About Wendy's
Is 129 Costco Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's on Research Blvd in Austin?
The drive-through is open every day from 9:00 AM to 1:00 AM.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or at https://order.wendys.com by entering your address for delivery options.
Is breakfast served at Wendy's on 10701 Research Blvd, Austin?
Yes, breakfast is available. You can select breakfast combos, sandwiches, coffee, and sides via the app or website for this location.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What meals are served at Wendy's on Research Blvd?
They serve breakfast, lunch, and dinner.
What is the dress code at Wendy's Austin location?
The dress code is casual.
How can I contact Wendy's on 10701 Research Blvd for feedback or questions?
You can call the location directly at (512) 596-2701 or reach Customer Care via the Wendy's Contact page or their Customer Satisfaction Survey online.
What are some nearby places I can visit before or after dining at Wendy's?
Nearby you can visit the Holiday Inn Express & Suites Austin NW - Arboretum Area for lodging, LBJ Library for arts and entertainment, or Orangetheory Fitness Arbor Town Square if you're interested in a workout.
Are there other food options near Wendy's on Research Blvd?
Yes, nearby options include Russo's New York Pizzeria, Firehouse Subs, The One Pho, JuiceLand smoothie bar, Taco Palenque, Einstein Bros. Bagels, and Boston Market.
How can nearby transit connections or landmarks help me find Wendy's on Research Blvd?
You can use landmarks like Holiday Inn Express & Suites Austin NW or LBJ Library to navigate to Wendy's. These well-known locations nearby make it easier to find Wendy's for a quick meal during your visit.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website