Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, including missing items and wrong ingredients.
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, with some mentioning that items tasted old or spoiled.
Cleanliness
Feedback indicated that the dining area and restrooms were often dirty or poorly maintained.
Speed of Service
While some customers noted quick service, many others experienced long wait times and delays in receiving their orders.
MH
Mr. HT
Nov 17, 2025
5.0
Great service and great food. Prices are fair.
JG
Jon George
Nov 16, 2025
1.0
This place sucks. Waited a long time at the counter inside for someone who was really grumpy to take my order.
ND
Niko Daisy
Nov 12, 2025
1.0
Just wanted a plain sandwich and that was too much
MV
Missie Viscioni
Oct 8, 2025
1.0
I ordered large unsweetened tea, asiago chicken sandwich-no lettuce and chili cheese fries. I received a SWEET TEA, A SANDWICH WITH LETTUCE AND CHEESE FRIES WITH BACON SLICES THROWN ON TOP (no chili). They didn't get ANYTHING correct. I noticed the tea before I left, it was corrected but the employee seemed annoyed . I was not upset about the tea, its a common mistake. I didn't notice the fries or sandwich until I got back to my hotel. The restaurant was NOT busy. They only had 1 car in the drive thru and no one inside except for me.
SS
Samuel Samuelson
Oct 1, 2025
4.0
This will be a generous review. I come here often because it’s very convenient for me. The other reviews are correct. This place sucks. But I ate here today, and it was very good. All the food was fresh. Even my bun was toasted. I can’t give you five stars because you don’t deserve it, but I’ll give you four because you did it well today.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Austin, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Austin, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (512) 596-2701.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 129 Costco Wendy’s serve breakfast?
Yes, this Wendy’s location in Austin, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on Research Blvd in Austin?
The drive-through is open every day from 9:00 AM to 1:00 AM.
Does this Wendy's location offer delivery and how can I order?
Yes, delivery is available. You can order through the Wendy's app or at https://order.wendys.com by entering your address for delivery options.
Is breakfast served at Wendy's on 10701 Research Blvd, Austin?
Yes, breakfast is available. You can select breakfast combos, sandwiches, coffee, and sides via the app or website for this location.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What meals are served at Wendy's on Research Blvd?
They serve breakfast, lunch, and dinner.
What is the dress code at Wendy's Austin location?
The dress code is casual.
How can I contact Wendy's on 10701 Research Blvd for feedback or questions?
You can call the location directly at (512) 596-2701 or reach Customer Care via the Wendy's Contact page or their Customer Satisfaction Survey online.
What are some nearby places I can visit before or after dining at Wendy's?
Nearby you can visit the Holiday Inn Express & Suites Austin NW - Arboretum Area for lodging, LBJ Library for arts and entertainment, or Orangetheory Fitness Arbor Town Square if you're interested in a workout.
Are there other food options near Wendy's on Research Blvd?
Yes, nearby options include Russo's New York Pizzeria, Firehouse Subs, The One Pho, JuiceLand smoothie bar, Taco Palenque, Einstein Bros. Bagels, and Boston Market.
How can nearby transit connections or landmarks help me find Wendy's on Research Blvd?
You can use landmarks like Holiday Inn Express & Suites Austin NW or LBJ Library to navigate to Wendy's. These well-known locations nearby make it easier to find Wendy's for a quick meal during your visit.