Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Freshness
Many reviews mentioned that food was often cold or not prepared correctly, with some customers experiencing food poisoning.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables and malfunctioning drink machines.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service during specific visits, noting fresh and hot meals.
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Alejandra Daniela
Nov 2, 2025
5.0
Emily, Wilmer and Irena were AMAZING. So friendly and had my order ready to go. Lots of fast food places near, but I’m always so assured when I come to this Wendy’s because the workers really want to do well :)
CL
Croci Lopez
Oct 30, 2025
1.0
Bad food and Bad employments
I just bought a hamburger! The problem is, they gave me a stale hamburger and it made me really sick. I threw up the whole thing, like that was the only thing that made me ill! That's so wrong! I could die from food like that! They should know what kind of people they hire for their company!! And the biggest problem is, I know the guy who sold us the hamburger. He's really, really bad!😣😣😭😭😭
NC
Nisa C
Oct 29, 2025
1.0
I would just like to say that this is not the first time I have had a bad experience at this location. I've had at least two separate experiences where the Wendy's employee was rude. Today around 5:15 I went through the drive-thru with my husband on my lunch and after I made my order, the first thing I noticed was that the lady did not repeat my order so I wasn't sure if she heard anything right and she did not tell me the price of either my orders, so when I went through the window, the first thing she handed me was drinks, and I had immediately noticed that there were two large drinks, and I had asked for only one large and one medium, so that was the second thing that I found wrong and my husband had to ask how much we would needed to pay the lady because the lady didn't tell us whatsoever, but my husband had already handed the card because he was expecting it to be under $25 because we didn't order that much and he has a set limit to spend so when she came back, she told us that our order was $26 and we weren't prepared because she didn't tell us before how much we needed to pay and my husband had to ask her multiple times to wait because she went back and was talking to another employee meanwhile this other guy was watching the entire thing didn't say anything to her completely ignored me and him even though we were asking her to like wait for a second and then when she heard us and we were able to get that amount, she was still talking to the other employee and we had to tell her for one minute straight like we're ready and please swipe the card. Then she proceeded to hand us our food. I looked inside. The order was wrong. I had asked for only one fry she had charged us for two, so that entire encounter could've been avoided if she had correctly put in our order. Mind you this is all my lunch so it just felt like a waste of time. Anyways, this Wendy's is truly horrendous. As I said before I've had multiple experience with rude employees. So yeah to anybody who eats here, beware. these people clearly do not care about their customers. I thought of calling and reporting this to a but considering how they were acting, I doubt that there is somebody supervising these unprofessional employees who can't do their job:/
TW
The Wizard
Oct 28, 2025
2.0
Ok. Just a fast food joint.
C1
crinklyfirebird 1
Oct 6, 2025
5.0
It always looks empty but I think this Wendy's is a hidden gem. The service is awesome and the food is always fresh. It's very close to my place of work too. Definitely my favorite location.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Austin, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Austin, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (512) 596-3176.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 112 Lake Creek Wendy’s serve breakfast?
Yes, this Wendy’s location in Austin, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 10203 Lake Creek Pkwy, Austin, TX?
The drive-through at Wendy's is open daily from 9:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's serves breakfast, lunch, and dinner.
Can I order Wendy's online or via an app for delivery or pickup?
Yes, you can order Wendy's through their app or website at order.wendys.com for delivery and pickup options.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is this Wendy's location currently open and operating?
Yes, this Wendy's at 10203 Lake Creek Pkwy is open and committed to serving customers.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (512) 596-3176 or reach customer care via their contact page or phone number 888-624-8140.
Are there nearby automotive services near Wendy's at Lake Creek Pkwy?
Yes, several automotive services like Lambs Tire & Automotive, Pep Boys Auto Parts & Service, Midas, and Arbor Car Wash and Lube are near Wendy's.
What nearby convenience stores and gas stations are close to this Wendy's?
Near Wendy's, you can find 7-Eleven, Exxon & Mobil Stations, and Chevron Station Austin for convenience store and gas needs.
Are there any nearby banking or financial services around this Wendy's location?
Yes, RBFCU credit union, Wells Fargo ATM, Western Union money transfer, and Bitcoin Depot ATM are nearby for your financial needs.
Is there any recreational or community spot close to Wendy's at 10203 Lake Creek Pkwy?
Pond Springs Cemetery is a nearby community service and public place near Wendy's.