Wendy's

3.8
1085 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1910 West Braker Lane, Austin, TX
78758, United States

Hours

Reviews

3.8
1,085 reviews
5 stars
475
4 stars
278
3 stars
146
2 stars
64
1 star
122

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the burgers and nuggets, while others reported issues like cold food and incorrect orders.

Customer Service

Numerous complaints about rude and unhelpful staff, with several customers feeling disrespected or ignored.

Order Accuracy

Frequent issues with incorrect orders, leading to frustration among customers who received wrong items or missing components.

Cleanliness

Concerns about cleanliness in the dining area and food preparation, with reports of unpleasant odors and unsanitary conditions.

Temperature Control

Multiple mentions of inadequate air conditioning, making the dining experience uncomfortable, especially in hot weather.
  • DG
    Daniel Gallardo Garcia
    Oct 23, 2025
    5.0
    This food is not food or is full of chemicals like McDonalds, but it is so good!
  • OR
    Omar Rachid
    Oct 13, 2025
    1.0
    Stopped at Wendy’s thinking I’d grab a quick meal. The burger? Passable. The fries? A culinary crime scene. Cold, limp, and tasting like they were cooked sometime last week. And the Sprite? About as bubbly as my last dentist appointment. Seriously, Wendy’s — how hard is it to drop a fresh batch of fries? It’s 30 cents worth of potatoes that could’ve saved the whole meal. Instead, I left wondering if I’d accidentally ordered the “Day-Old Sampler.” Do better, Wendy’s. Fries should never be the villain of the story.
  • AH
    Antonio Hernández
    Oct 1, 2025
    4.0
    I always choose this Wendys, I have the Mopac location closer but they suck, but y’all for sure make a huge difference ❤️ thx
  • MA
    Mr Anonymous
    Sep 21, 2025
    1.0
    I go here for breakfast every so often. I keep trying not to come back, but it's located next to my place of work. Why do they answer at the drive through with "Hello" also they're not very friendly at the window. You have to ask for your receipt, and they never say thank you. NO CUSTOMER SERVICE WHAT SO EVER. Get eople that can speak English please
  • LL
    Laral
    Sep 4, 2025
    1.0
    I don't understand why the manager and the worker this morning seemed to be in such a terrible mood ... I was very polite and was met with with weird tension and rudeness ... I'm not sure if they had a bad night that bled into the morning but it's completely unexceptable...

Frequently Asked Questions About Wendy's

Is 115 Braker Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.