Taco Bell

3.1
1019 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 9900 Parmer Lane in Austin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9900 Parmer Lane, Austin, TX
78717, United States

Hours

Reviews

3.1
1,019 reviews
5 stars
303
4 stars
182
3 stars
137
2 stars
69
1 star
328

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders, missing items, and poorly prepared food.

Service Quality

Many reviews highlighted poor customer service, including rude staff and slow service, particularly during busy hours.

Cleanliness

Several customers noted unsanitary conditions in the bathrooms and dining area, contributing to a negative dining experience.

Food Quality

Feedback indicated that food was often served cold, poorly assembled, or lacking in ingredients, leading to dissatisfaction.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their helpfulness and friendliness.
  • AJ
    Ally Jenson
    3 days ago
    1.0
    They do not care at this location. I mean it’s fast food I get it but they can’t even do the bare minimum Also chronically understaffed. You’re better off at another location.
  • CB
    Chris Benham
    Nov 4, 2025
    3.0
    Kitchen time terrible. What does fast food mean anymore? Do you care about me? I work in this industry and feel uncare for. You have self pay, please have better customer service. Thank you!
  • BD
    Breanna Dannenberg
    Oct 7, 2025
    1.0
    Order 3 chips and cheese with other food and they gave us cheese and no chips. They ALWAYS forget to give me the correct order but never forget to take my money.
  • MS
    Michael Sychev
    Oct 4, 2025
    5.0
    Overall the service is very nice and orders are portioned nicely.
  • BR
    Brooke Robinson
    Sep 15, 2025
    1.0
    Horrible food and didn’t get half my order. No longer going to support you. I wish we had the 80’s Taco Bell. It was legit!!!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 9900 Parmer Lane in Austin?

The drive-through is open every day from 9:00 AM to 3:00 AM.

What is the address of Taco Bell at Parmer Lane?

The address is 9900 Parmer Lane, Building C, Austin, TX 78717, United States.