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Taco Bell

3.1
(1030 reviews)

Business Details

9900 Parmer Lane, Austin, TX
78717, United States
(512) 388-2100

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9900 Parmer Lane in Austin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9900 Parmer Lane, Austin, TX
78717, United States

Hours

Reviews

3.1
1,030 reviews
5 stars
307
4 stars
182
3 stars
139
2 stars
69
1 star
333

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and lack of attention from staff.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, indicating a consistent problem with order fulfillment.

Food Quality

Feedback indicated dissatisfaction with food quality, including cold items, poorly made dishes, and insufficient portions.

Staffing Issues

Several reviews mentioned understaffing, leading to long wait times and poor service experiences.

Cleanliness

Customers noted unsanitary conditions in the restaurant, particularly in the bathrooms.
  • LS
    L. James Schollian
    Feb 17, 2026
    1.0
    Horrible customer service extremely disrespectful and rude
  • VV
    Vasilisa
    Feb 5, 2026
    1.0
    genuinely why is there 2 people working. took me 30 minutes to receive my order, absolutely ridiculous
  • MW
    Matthew Warren
    Feb 5, 2026
    1.0
    Would give zero stars if possible but I suppose I will let the one star be for the staff that did seem to be trying. However poor service stems from poor leadership and it is obviously a major issue here. I could rant forever about this horrible experience but will just be to the painfully obvious point. Poor service most likely stemming from the franchise owner trying to save a buck by short staffing and simultaneous poor operating practices. P.s. was an online order and I received my food 42min after the estimated ready time..
  • VK
    Vamsi Kasoju
    Jan 5, 2026
    1.0
    Rude customer service. Serving the cold food
  • GC
    Garrett W. (cbdrum05)
    Dec 20, 2025
    4.0
    For a while they consistently failed to make my tacos supreme when I ordered them that way, but they’ve been doing better lately.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 9900 Parmer Lane in Austin?

The drive-through is open every day from 9:00 AM to 3:00 AM.

What is the address of Taco Bell at Parmer Lane?

The address is 9900 Parmer Lane, Building C, Austin, TX 78717, United States.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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