Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9900 Parmer Lane in Austin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, including rudeness and lack of attention from staff.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, indicating a consistent problem with order fulfillment.
Food Quality
Feedback indicated dissatisfaction with food quality, including cold items, poorly made dishes, and insufficient portions.
Staffing Issues
Several reviews mentioned understaffing, leading to long wait times and poor service experiences.
Cleanliness
Customers noted unsanitary conditions in the restaurant, particularly in the bathrooms.
LS
L. James Schollian
Feb 17, 2026
1.0
Horrible customer service extremely disrespectful and rude
VV
Vasilisa
Feb 5, 2026
1.0
genuinely why is there 2 people working. took me 30 minutes to receive my order, absolutely ridiculous
MW
Matthew Warren
Feb 5, 2026
1.0
Would give zero stars if possible but I suppose I will let the one star be for the staff that did seem to be trying. However poor service stems from poor leadership and it is obviously a major issue here. I could rant forever about this horrible experience but will just be to the painfully obvious point. Poor service most likely stemming from the franchise owner trying to save a buck by short staffing and simultaneous poor operating practices. P.s. was an online order and I received my food 42min after the estimated ready time..
VK
Vamsi Kasoju
Jan 5, 2026
1.0
Rude customer service. Serving the cold food
GC
Garrett W. (cbdrum05)
Dec 20, 2025
4.0
For a while they consistently failed to make my tacos supreme when I ordered them that way, but they’ve been doing better lately.
What are the drive-through hours at Taco Bell located at 9900 Parmer Lane in Austin?
The drive-through is open every day from 9:00 AM to 3:00 AM.
What is the address of Taco Bell at Parmer Lane?
The address is 9900 Parmer Lane, Building C, Austin, TX 78717, United States.
Can I order food online from this Taco Bell location?
Yes, you can order ahead online or via the mobile app for pickup or delivery.
What payment methods are accepted at this Taco Bell?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What kind of food and specialties does Taco Bell at 9900 Parmer Lane offer?
They offer tacos, burritos, combos, breakfast items, sides, and specialties like the Crunchwrap Supreme and Cheesy Gordita Crunch, including Dollar Cravings.
Does this Taco Bell location offer vegetarian options?
Yes, this location serves vegetarian menu items.
Is there seating available at this Taco Bell?
Yes, the restaurant has seating available for dine-in customers.
Are there any fitness centers near Taco Bell at 9900 Parmer Lane?
Yes, 9Round Kickboxing Fitness and 9Round gym are nearby, great for a workout before or after your meal.
What nearby places could families visit around Taco Bell?
Families can visit Davis Springs Playground and Harper Park which are close by for outdoor fun.
Where can customers find dessert options near Taco Bell on Parmer Lane?
Baskin-Robbins ice cream shops are nearby, perfect for a sweet treat after your meal.
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