Food Quality
Many customers reported issues with food quality, including stale items, poorly assembled orders, and lack of freshness.
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with complaints about attitude and poor service.
Service Speed
Customers frequently mentioned long wait times, both in drive-thru and dine-in, with some experiencing waits of over an hour.
Order Accuracy
Several reviews noted incorrect orders, missing items, and issues with online orders, leading to customer frustration.