Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 7515 FM 620 N in Austin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported frequent issues with incorrect or incomplete orders, often missing items or receiving the wrong food.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of assistance, and unhelpful attitudes.
Food Quality
Several customers experienced issues with food quality, including cold items, underfilled tacos, and concerns about freshness.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Management Issues
Many reviews pointed to poor management practices, including understaffing and lack of training for employees.
CR
CMDR Rotting_Pope
Feb 18, 2026
1.0
Its seems no matter when or what time I go to this locations drive thru, they always forget stuff in the order or get it wrong. Its been like this for years now. 90% of the time they will forget the cinnamon twists. I don't order them anymore because they forget them. Never had this issue roughly 10 years ago.
TW
Tiffany .Whited
Feb 9, 2026
1.0
I’m not sure what it is with Taco Bell’s! The customer service is trash at every location. They have a menu that you need a magnifying glass to read and want to rush you when you’re looking at it. Shaneka(the manager on duty) asked me once if I needed help with anything on the menu, I didnt answer because my window was rolled up. She proceeded to ask again. I rolled down my window and said no thank you, yalls menu is really small so I’m discussing with my kids about what they want.. she then says or you can come inside if you’d like. I said if I wanted to come inside I would have. At the window I asked if they treat all their customers like that. She tried saying I had an attitude with her. Which I absolutely did not until she kept bothering me about placing a damn order. Make yalls menu where people can actually read it!!!!!!!!!!This was not during dinner rush. I was literally the only customer there. Just rude service.. honestly don’t know why I keep booing back to Taco Bell.
MC
Micheal Chasse
Jan 6, 2026
5.0
Taco Bell, enough said. Get the quesorito.
DE
Darlen Escobar
Dec 28, 2025
1.0
I should’ve taken a picture and I did not because I was very surprised on what the hell they gave me thankfully, I went back into the line and they replaced it, but please check your bags before you leave the drive-through because you’ll end up getting nothing Just a hard shell taco with nothing in it but crumbs when it should’ve been a taco Loco supreme.
AV
Anthony Villarreal-Tijerina
Dec 21, 2025
5.0
Overnight crew is always on point, I'm always glad to be able to come to this Taco Bell.