Taco Bell

3.4
1157 reviews
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Business Details

6511 S I H 35, Austin, TX
78744, United States
(512) 448-2351
https://locations.tacobell.com/tx/austin/6511-s-i-h-35.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6511 S I H 35 in Austin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6511 S I H 35, Austin, TX
78744, United States

Hours

Reviews

3.4
1,157 reviews
5 stars
405
4 stars
225
3 stars
181
2 stars
76
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with employees being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and food handling practices.

Speed of Service

Customers frequently complained about slow service, both in the drive-thru and inside the restaurant.

Food Quality

Feedback indicated that food was often cold, poorly assembled, or lacking in ingredients.
  • GA
    Gaby Aguilar
    Jan 3, 2026
    1.0
    Mexican pizza shell was bad and smelt bad. Went back for another one and it was the same !! Managers please check expiration dates !!
  • JD
    Justin Davidson
    Dec 28, 2025
    1.0
    They missed an item on our order. We called and was told by Rob we can't refund it come back. Then said we have animosity towards them for asking to have the item refunded. I will get with AMEX and have the charges disputed. Thanks Rob and Taco Bell for this.
  • TH
    Trevor H
    Dec 28, 2025
    1.0
    Went to pick up a mobile order and waited 5 minutes at the counter. Eventually I spoke up and said “can I have some help” and they looked at me like I just insulted them, with one lady shaking her head and laughing. I know I shouldn’t expect white glove service at a Taco Bell, but this was just ridiculous
  • SC
    Sharee C.
    Dec 22, 2025
    1.0
    This is by far the worst taco bell. I've been to. How do you show up with the menu broken? And look online for the items that you want.Just for them to tell you that the prices are different or the item is discontinued. I've been to this location on several different occasions.And each time i've had a problem, I thought I would have learned after the last time, but this is definitely the last time.
  • KH
    Kalym Haechten
    Dec 17, 2025
    3.0
    Stop crushing my Mexican pizza! Literally every time I get on you put something else on top of it and all the cheese ends up on the top of the lid!
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell at 6511 S I H 35 in Austin?

The drive-through is open from 9:00 AM to 3:00 AM Monday to Wednesday and Sunday, and from 9:00 AM to 4:00 AM Thursday to Saturday.

What types of payment does Taco Bell at 6511 S I H 35 accept?

They accept American Express, Cash, Discover, Mastercard, and Visa.