Taco Bell

3.2
562 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3324 Slaughter Lane in Austin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3324 Slaughter Lane, Austin, TX
78748, United States

Hours

Reviews

3.2
562 reviews
5 stars
191
4 stars
96
3 stars
77
2 stars
35
1 star
163

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and long wait times.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and modifications not being honored.

Food Quality

Many reviews mentioned issues with food freshness, sogginess, and overall quality, with some customers expressing disappointment in the taste.

Staffing Issues

Several reviews noted that the location is often understaffed, leading to slow service and increased mistakes.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that there are moments of good service.
  • PA
    Patti Anderson
    6 days ago
    1.0
    Terrible customer service. I was ignored at the counter. Notice the kiosk and place my order there. Got my order and sat inside to eat it. Worse mexican pizza ever. Im so sorry I stopped in.
  • GR
    Glenn Roid
    Nov 17, 2025
    1.0
    I know this is hard to believe. I ordered a Mexican Pizza and a Crispy Taco here. When they put the tray on the counter and called my name, I asked for a fork. That's when I was notified that they didn't have any forks (or knives or any other utensils). When I asked how was I supposed to eat it, the woman just shrugged. When I asked again, in a slightly louder voice, someone else chimed in "you don't have to be rude". I wasn't being rude, I was just astounded. When I asked why they don't let people know this before they order, the woman said she was too busy making orders on the line. I asked for and got a refund as I didn't want to try to eat it by hand as it's pretty messy. I've been stopping at this place every now and then for a few years. It's never been a particularly nice experience. Frequently the tables are dirty nor is the floor clean. I've never gone to any fast food restaurant that didn't have a fork though. This was just a bit too much to ever want to deal with again. You really have to wonder who's actually in charge of this place.
  • PL
    Phil Leotardo
    Nov 5, 2025
    5.0
    Food was excellent service great ordered a steak powerbowl and Gordita crunch. The lady at the window Miriah was terrific thats one Gordita I'd love to take home eat and stuff that taco with extra sauce
  • AA
    Adrian
    Oct 6, 2025
    1.0
    They didn't have ground beef
  • JM
    J. M.
    Sep 14, 2025
    1.0
    I haven't had Taco Bell in about 10 years and it looks like it'll be another decade before I try it again. I ordered at the drive-thru at around 12:45pm on a Sunday. I got my food quickly and without issue. I only live about 4 or 5 mins away so got home quickly. The chalupa was cold and completely soggy and dripping so I don't know how long that was sitting out before it made it into my bag, but it was obviously not fresh. The cheesy gordita crunch for some reason had no cheese and didn't seem like it had been warmed up at all so I got a mouth full of cold flour dusted tortilla loosely wrapped around a nacho cheese dorito taco, nothing holding it together. The cool ranch taco tasted like a regular taco shell - it was also soggy and cracked in the middle. The spicy potato soft taco was mostly warm but had none of the sauce that they show in the picture, it was just loose potatoes and shredded lettuce thrown into a soft tortilla. Highly disappointing, shameful to be called tacos and overall a waste of time and money. At least the people working the drive-thru were nice. I could of had a more satisfying lunch if I had eaten a bowl of plain cornflakes with skim milk instead of whatever this was 🤷🏿‍♀️

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 3324 Slaughter Lane, Austin?

The Taco Bell at 3324 Slaughter Lane in Austin is open daily from 9:00 AM to 2:00 AM.

Does this Taco Bell location have a drive-through service?

Yes, the Taco Bell at 3324 Slaughter Lane offers drive-through service with the same hours of operation, 9:00 AM to 2:00 AM daily.