Staffing Issues
Many customers reported that the location is frequently understaffed, leading to long wait times and poor service.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with some customers feeling disrespected during their interactions.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items, indicating a lack of attention to detail.
Food Quality
Customers expressed disappointment with the quality of food, citing issues such as soggy tacos and incorrect modifications.
Mixed Experiences
While some customers had positive experiences with friendly service and good food, these were overshadowed by the overall negative feedback.