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Taco Bell

3.3
(849 reviews)

Business Details

3501 Wells Branch Pkwy, Austin, TX
78728, United States
(512) 388-3164

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3501 Wells Branch Pkwy in Austin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3501 Wells Branch Pkwy, Austin, TX
78728, United States

Hours

Reviews

3.3
849 reviews
5 stars
297
4 stars
144
3 stars
118
2 stars
55
1 star
235

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Customer Service

While some employees received praise for their friendly service, others were described as rude and unprofessional.

Food Quality

Numerous reviews mentioned disappointing food quality, including cold items, under-portioned meals, and unsatisfactory preparation.

Cleanliness and Environment

The cleanliness of the restaurant was inconsistent, with some customers noting dirty tables and locked restrooms.

Service Speed

Customers frequently complained about excessively slow service and long wait times.
  • MG
    Monique Goldsberry
    today
    1.0
    I went thru the drive thru for one crispy taco. The person who took my order said it would be $2.15. I paid and was charged $3.00. I thought that they were charging for 3 pkgs of hot sauce. When I looked at my receipt, they had rounded up my total without even asking me. Perhaps $0.85 isn't anything to complain about but it's the principle of the thing that I was not asked, they took it upon themselves to do so. I won't be going there again.
  • ME
    Maria Cipriana Evanicky-Tlalticpac
    Feb 20, 2026
    5.0
    Super yummy
  • EK
    Elroy Knight
    Feb 1, 2026
    3.0
    You can always count on this Taco Bell to be open when everywhere else is closed and to get your order wrong. Seriously, I have never once received an order that was completely correct. And it’s not just missing items. I’ve received entire extra meals and, on more than one occasion, a completely different order than what I asked for. Coming here is basically a fun little gamble to see what I’ll end up with and whether I overpaid or underpaid for what I received. On the bright side, the staff is pretty chill. But hey, you don’t choose your Taco Bell. When you’re drunk at 2 a.m., your Taco Bell chooses you. And this is my Taco Bell. 3 stars.
  • DF
    D'onna Frazier
    Jan 31, 2026
    5.0
    Andrea has top tier customer service. I will definitely go on Saturdays just for her amazing services.
  • LL
    lnguevara1
    Jan 29, 2026
    1.0
    Rude and unprofessional tonight. Asked politely for ketchup and was met with insults about other states and invasive personal comments, all in front of my kids. Completely weird & inappropriate. Not okay.

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