Taco Bell

3.1
200 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3501 Wells Branch Pkwy in Austin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3501 Wells Branch Pkwy, Austin, TX
78728, United States

Hours

Reviews

3.1
200 reviews
5 stars
78
4 stars
24
3 stars
17
2 stars
10
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported excessively slow service, incorrect orders, and rude employees, leading to a frustrating experience.

Food Quality

Many reviews highlighted poor food quality, including cold, under-portioned, or incorrectly prepared items, with some customers experiencing food safety concerns.

Customer Service

While some employees received praise for their friendliness and helpfulness, overall customer service was inconsistent, with several customers expressing dissatisfaction.

Cleanliness

The cleanliness of the restaurant was frequently called into question, with reports of dirty tables and locked restrooms.

Management

Some customers noted positive experiences with specific managers, indicating potential for improvement under better management.
  • KB
    Kat Bogue
    4 days ago
    5.0
    the employees here are always super nice and funny, i love this location, i’m always here super late at night (like 1am) and they have never messed up my order
  • MS
    Mike Stein
    Nov 12, 2025
    1.0
    Garbage. Didn't get more than half my order. Food was trash.
  • AC
    Adriana Castorena
    Oct 22, 2025
    1.0
    Excessively slow service
  • DL
    davey longshaft
    Oct 21, 2025
    1.0
    the app put a hold on my card then errored without placing the order twice so I had no money left for lunch and the hold is still there so I don't get dinner tonight either. fix the app release my funds and give me free food to make up for it because today sucked because of you and I am going to bed hungry because of you great job sarcasm make it right not kidding. tried to contact support but I cannot without a order number how can I have an order number when you took my money without placing an order so instead or support contacted you earned a review. bad job taco bell shame on you
  • JJ
    Jason (Jason)
    Oct 18, 2025
    1.0
    I wish I had as much confidence in my life as this Taco Bell does to charge 6.50 for one single taco. Maybe one day I'll get there.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on Wells Branch Pkwy?

The drive-through is open every day from 9:00 AM to 2:00 AM.

Where is the Taco Bell located in Austin, TX?

It is located at 3501 Wells Branch Pkwy, Austin, TX 78728, USA.