Taco Bell

3.3
842 reviews
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Business Details

3501 Wells Branch Pkwy, Austin, TX
78728, United States
(512) 388-3164
https://locations.tacobell.com/tx/austin/3501-wells-branch-pkwy.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3501 Wells Branch Pkwy in Austin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3501 Wells Branch Pkwy, Austin, TX
78728, United States

Hours

Reviews

3.3
842 reviews
5 stars
295
4 stars
143
3 stars
117
2 stars
55
1 star
232

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their friendliness, while others were reported as rude or dismissive.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor attention to dietary restrictions.

Food Quality

Inconsistent food quality reported, with issues such as cold or poorly prepared items, and some customers experiencing food safety concerns.

Cleanliness

Concerns raised about cleanliness, including dirty tables and locked restrooms.

Service Speed

Many customers noted excessively slow service, particularly during busy hours.
  • TM
    Trinity Mangsat
    Dec 7, 2025
    5.0
    My family has started getting food here after church. Isaac has been in the drive-thru, and he has the best customer service. He always has us laughing and provides the best customer experience. His service makes this Taco Bell stand out among the rest!!
  • AB
    Alex Butts
    Dec 2, 2025
    1.0
    On the night of 12/1/25 around the time of 2400 one of the male employees on the drive thru microphone had the audacity to make a comment when ordering saying “oh my god” when asking 2 questions about the menu, which was utterly rude and disrespectful. We instantly left as we felt a bother to them and they lost our business from now on.
  • KB
    Kat Bogue
    Nov 21, 2025
    5.0
    the employees here are always super nice and funny, i love this location, i’m always here super late at night (like 1am) and they have never messed up my order
  • MS
    Mike Stein
    Nov 12, 2025
    1.0
    Garbage. Didn't get more than half my order. Food was trash.
  • DL
    davey longshaft
    Oct 21, 2025
    1.0
    the app put a hold on my card then errored without placing the order twice so I had no money left for lunch and the hold is still there so I don't get dinner tonight either. fix the app release my funds and give me free food to make up for it because today sucked because of you and I am going to bed hungry because of you great job sarcasm make it right not kidding. tried to contact support but I cannot without a order number how can I have an order number when you took my money without placing an order so instead or support contacted you earned a review. bad job taco bell shame on you
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Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on Wells Branch Pkwy?

The drive-through is open every day from 9:00 AM to 2:00 AM.

Where is the Taco Bell located in Austin, TX?

It is located at 3501 Wells Branch Pkwy, Austin, TX 78728, USA.