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Taco Bell

3.5
(855 reviews)

Business Details

1701 W Ben White Blvd, Austin, TX
78704, United States
(512) 444-9126

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1701 W Ben White Blvd in Austin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1701 W Ben White Blvd, Austin, TX
78704, United States

Hours

Reviews

3.5
855 reviews
5 stars
346
4 stars
161
3 stars
96
2 stars
64
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and managers, lack of assistance, and long wait times.

Food Quality

Several customers reported issues with food quality, including incorrect orders, stale items, and poorly prepared food.

Cleanliness

While some customers noted cleanliness, others mentioned unsanitary conditions and poorly maintained facilities.

Efficiency

Mixed feedback on efficiency; some praised quick service while others experienced long wait times and order inaccuracies.
  • JS
    Jonathan Stoessel
    Feb 15, 2026
    4.0
    The people working on saturday night 2/14/26 just past midnight were on point. Food came out hot and was very statifying. The service was done with poise and was fast. Thank you to that crew!
  • LS
    Laura Suarez
    Feb 11, 2026
    5.0
    I'm here reviewing a Taco Bell. You know how good a Taco Bell has to make a bean burrito for me to come review a Taco Bell. And, is it Bean Burrito or bean burrito? I mean it is a bean burrito, but is it's name Bean Burrito? It can be both a name and a descriptor. I need to know! But, anyway, this Taco Bell makes a damn good bean burrito (Bean Burrito). Perfect bean amount. Perfect cheese to onion to red sauce ratio. Never skrawny. No one likes a scrawny bean burrito (Bean Burrito). I'm looking at you, Billie Cannon crew. Anyway, this is a pretty kick-ass Taco Bell. And it's in the Gold's Gym parking lot which is just funny. I appreciate that humor and a non-skrawn bean burrito (bean Burrito), so I highly recommend.
  • SB
    Savananh Billingsley
    Dec 28, 2025
    1.0
    12/28 2:42 a.m. pull up to the drive through and was asked if we were using the app and if they could take our order. After I said no to the app being used the whole Taco Bell screen shut off black so that it didn’t time stamp the fraud of stolen income and wages the employers were about to suffer. We had just left South Austin Hospital for a horrible ER visit and had talked about having Taco Bell right around the corner. We waited more than 5 minutes after giving our order and pulled up to a women manager/ closer giving the slit throat “we are closed” gesture repeatedly. I only write this with the personal knowledge that many food chains that only seem to be multi billion corporations are really privately owned local businesses bought into by families paying the name brand franchise fees.
  • ND
    Nicole D.
    Dec 14, 2025
    2.0
    Whomever was working tonight sure doesnt like their job ! The girl on her headset "and what else?? " me to death while trying to order for family of 5 . Basically shoved my drinks in my face. Didn't put any sauce I asked for in the bag. Just seemed very rude!!
  • OC
    Olivia C
    Dec 11, 2025
    1.0
    I live around the corner and only come here occasionally but everytime it’s weird. The girl today at the drive thru window didn’t speak words to me and then I had two completely frozen tacos as If they’d been taken right out of the freezer and maybe the outside edge of the wrapper touched something warm in passing. I would have rather gotten something else. Customer service and basic social skills are lacking. Idk do better?

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