Taco Bell

3.5
852 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1701 W Ben White Blvd in Austin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1701 W Ben White Blvd, Austin, TX
78704, United States

Hours

Reviews

3.5
852 reviews
5 stars
344
4 stars
160
3 stars
96
2 stars
64
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and managers, lack of assistance, and long wait times.

Food Quality

Mixed feedback on food quality; some customers praised freshness while others reported issues like incorrect orders and soggy items.

Cleanliness

Some customers noted cleanliness in the restaurant and bathrooms, while others mentioned unsanitary conditions.

Efficiency

Several reviews mentioned slow service and long wait times, particularly during peak hours.
  • SB
    Savananh Billingsley
    Dec 28, 2025
    1.0
    12/28 2:42 a.m. pull up to the drive through and was asked if we were using the app and if they could take our order. After I said no to the app being used the whole Taco Bell screen shut off black so that it didn’t time stamp the fraud of stolen income and wages the employers were about to suffer. We had just left South Austin Hospital for a horrible ER visit and had talked about having Taco Bell right around the corner. We waited more than 5 minutes after giving our order and pulled up to a women manager/ closer giving the slit throat “we are closed” gesture repeatedly. I only write this with the personal knowledge that many food chains that only seem to be multi billion corporations are really privately owned local businesses bought into by families paying the name brand franchise fees.
  • ND
    Nicole D.
    Dec 14, 2025
    2.0
    Whomever was working tonight sure doesnt like their job ! The girl on her headset "and what else?? " me to death while trying to order for family of 5 . Basically shoved my drinks in my face. Didn't put any sauce I asked for in the bag. Just seemed very rude!!
  • OC
    Olivia C
    Dec 11, 2025
    1.0
    I live around the corner and only come here occasionally but everytime it’s weird. The girl today at the drive thru window didn’t speak words to me and then I had two completely frozen tacos as If they’d been taken right out of the freezer and maybe the outside edge of the wrapper touched something warm in passing. I would have rather gotten something else. Customer service and basic social skills are lacking. Idk do better?
  • AA
    Adriana
    Nov 13, 2025
    1.0
    When it comes to service and atmosphere it would be zero stars. There were three Hispanic ladies. I asked for assistance to two of them but they ignore me. Until I asked the third one in Spanish if she can help me (unwillingly but she did) After I order my meal I asked the lady if I can use a restroom and she lie in my face saying that somebody was in it. I waited, no one came out. She noticed that I was waiting so she asked me do you need to use a restroom and I said yes. so she unlock the door. No one was in it. Second of all they have the music kind of loud and it was very vulgar and an appropriate for business. I'm glad my son was not with me.
  • JL
    J La
    Nov 11, 2025
    1.0
    Horrible rude GM working the window at Taco Bell couldn't even get the order right. And I should post the video of how rude screaming over and over is the order roght on the big screen. For the 10th time. Yea. Lmao. Yuck.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 1701 W Ben White Blvd, Austin?

The drive-through at this Taco Bell is open daily from 9:00 AM to 2:00 AM.

What types of cuisine and menu items does Taco Bell at 1701 W Ben White Blvd offer?

They serve a variety of Mexican fast food, including tacos, burritos, combos, breakfast items, drinks, sweets, and specialties like the Crunchwrap Supreme and Cheesy Gordita Crunch.