Taco Bell

3.5
849 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1701 W Ben White Blvd in Austin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1701 W Ben White Blvd, Austin, TX
78704, United States

Hours

Reviews

3.5
849 reviews
5 stars
344
4 stars
160
3 stars
96
2 stars
63
1 star
186

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the freshness and taste of the food, while others reported issues with incorrect or subpar items.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff and quick service, while others reported rudeness and poor management.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, including missing items and incorrect orders.

Cleanliness

Several customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.

Service Speed

While some customers experienced quick service, others reported long wait times and inefficiencies, particularly during peak hours.
  • AA
    Adriana
    Nov 13, 2025
    1.0
    When it comes to service and atmosphere it would be zero stars. There were three Hispanic ladies. I asked for assistance to two of them but they ignore me. Until I asked the third one in Spanish if she can help me (unwillingly but she did) After I order my meal I asked the lady if I can use a restroom and she lie in my face saying that somebody was in it. I waited, no one came out. She noticed that I was waiting so she asked me do you need to use a restroom and I said yes. so she unlock the door. No one was in it. Second of all they have the music kind of loud and it was very vulgar and an appropriate for business. I'm glad my son was not with me.
  • JL
    J La
    Nov 11, 2025
    1.0
    Horrible rude GM working the window at Taco Bell couldn't even get the order right. And I should post the video of how rude screaming over and over is the order roght on the big screen. For the 10th time. Yea. Lmao. Yuck.
  • SR
    Steven Rodriguez
    Oct 25, 2025
    5.0
    This the only taco bell that’s makes it always fresh .
  • MN
    Mara Nelson
    Oct 24, 2025
    5.0
    This Taco Bell is always amazing, I've been to pretty much every location in South Austin, and this one is my favorite. They are always quick and the burritos are well wrapped. Some customers here are unfortunately rude to the staff but they do a great job handing it all.
  • JG
    Jeremiah Geigenmiller
    Oct 22, 2025
    1.0
    Made an order through the Taco Bell app to be delivered from this location and ended up waiting 3 hours for my food that never arrived, just to find out that, after driving to the location myself, someone had taken my order for themselves. Manager on duty at the time said he was not authorized to remake my order unless it were to show up on their system again? Lost my money, never got my food, Taco Bell customer service took 4 days to get back to me. Horrible service for subpar food. Don't waste your money or your time.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell located at 1701 W Ben White Blvd, Austin?

The drive-through at this Taco Bell is open daily from 9:00 AM to 2:00 AM.

What types of cuisine and menu items does Taco Bell at 1701 W Ben White Blvd offer?

They serve a variety of Mexican fast food, including tacos, burritos, combos, breakfast items, drinks, sweets, and specialties like the Crunchwrap Supreme and Cheesy Gordita Crunch.