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Taco Bell

3.5
(1616 reviews)

Business Details

2308 E Riverside Dr, Austin, TX
78741, United States
(512) 441-8821

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2308 E Riverside Dr in Austin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2308 E Riverside Dr, Austin, TX
78741, United States

Hours

Reviews

3.5
1,616 reviews
5 stars
634
4 stars
295
3 stars
233
2 stars
107
1 star
347

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional during interactions.

Order Accuracy

Many customers reported issues with incomplete or incorrect orders, particularly with delivery and drive-thru services.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly made food.

Cleanliness

Several reviews mentioned cleanliness issues within the establishment, including dirty ordering screens and unsanitary conditions.
  • AS
    Alexis Smith
    5 days ago
    5.0
    The staff here is always so nice and the food is always fresh five stars
  • EA
    Emran Abid
    Feb 21, 2026
    2.0
    Taco Bell – 2308 E Riverside Dr, Austin, TX 78741 Order Type: Takeaway Time: 9:34 PM I recently visited Taco Bell on E Riverside Drive for a takeaway order. I had already placed my order ahead of time, which made the pickup process quick and convenient. The food quality was okay — everything was prepared as ordered and tasted as expected. However, the customer service experience was disappointing. When we arrived at the drive-thru window to pick up our order, the employee told us we needed to go back and speak through the speaker instead, even though we had already ordered. We followed her instructions and went back to the speaker. When we asked a simple question, the employee responded by repeatedly asking if we had a problem, even though we clearly said we were just asking a question. The tone felt rude and unprofessional, which made the interaction uncomfortable. We ended up just taking our order and leaving. Overall, the food was fine, but the customer service that night was not good and could definitely be improved.
  • AV
    Alejandro Vargas
    Feb 16, 2026
    3.0
    Nothing note worthy about the place, average appearance, service, exactly what you expect on good, slow, chill day
  • SM
    Sarah Magliocca
    Feb 15, 2026
    1.0
    Awful. We came here an hour before they closed and the the automated machine came on saying they were closed. We were confused and questioned them about it and then they accused us of screaming at them which we didn't. When we got upset about the false accusations, they started laughing at us. Disgusting.
  • AW
    Aphyr Wright
    Feb 9, 2026
    1.0
    Do NOT order from here, especially if it's a Doordash. I was completely missing my Cinnabon 12 pack, and my Avocado Ranch Chicken Stack was laid out and cut like a quesadilla. It ruined my night and I'll never order from here again. I hate that Doordash paired me up with this store when the store closest to me never has mess ups like this.

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