Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Austin Subway® Restaurant at 12518 Research Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.3
301 reviews
5 stars
104
4 stars
60
3 stars
40
2 stars
21
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and negative interactions.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty tables and restrooms, as well as concerns about food safety.
Operational Issues
Customers frequently mentioned problems with the store's hours, including early closures and delays in opening.
Food Quality
Several reviews indicated issues with food freshness and preparation, including old ingredients and incorrect orders.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and the quality of their sandwiches.
- JGJesus GonzalezDec 27, 20251.0Cierran a las 8:30 las personas al verme llegar se metieron y no se vieron más mal servicio
- JFJuan FloresDec 17, 20251.0Opens at 9 am but door was locked and employee just waved her hand saying store was closed 😑
- SDSarah DawsonDec 4, 20251.0WHY can this location not toast any sandwich if you place a mobile order?? WHY can’t this location cut a sandwich in half?? WHY did this location not give me the chips i paid for??? WHY does this location only carry room temperature drinks???? WHY does this location take an extra 10 minutes on every mobile order???? this experience was my last straw with any subway for the rest of my life genuinely
- MMMiranda MartinNov 23, 20251.0Restrooms were out of order and the lady wasn't patient and friendly at all.
- JGJennifer GarciaNov 18, 20255.0Just left and had the best experience I’ve ever had at subway ! The line was getting long and I only saw one employee (Ernesto ) he handled the rush so well made sure every customer was greeted and taken care of and even had small talk with each one of us asking if our day was going well .. side note he also told me it was his bday today !! So shoutout Ernesto for being so positive and so kind even on your special day I hope this store location knows they have a gem working for them
Frequently Asked Questions About Subway
Where is Subway located in Austin?
Subway is located at 12518 Research Blvd, Travis, Austin, TX 78759.
What are the operating hours of Subway at 12518 Research Blvd?
Subway is open Monday to Friday from 9:00 AM to 9:00 PM, and on Saturday and Sunday from 10:00 AM to 9:00 PM. It is closed on November 27 and December 25.
Does Subway at this location offer delivery and curbside pickup?
Yes, this Subway offers both curbside pickup and delivery services.
Can I dine in at the Subway on Research Blvd?
Yes, this Subway location serves dine-in customers.
What meals does Subway serve?
Subway serves breakfast, lunch, and dinner meals.
How can I view the menu or place an order online for Subway at 12518 Research Blvd?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/26354-0/menu/.
Does Subway provide catering services at the 12518 Research Blvd location?
Yes, this Subway location offers catering services for your needs.
Are there any nearby places to visit around Subway at 12518 Research Blvd?
Nearby places include Ktm smoke shop #3, Nail A Holic nail salon, Q Nails hair salon, Caspian Grill restaurant, and Tehran Cafe hookah bar and cafe, providing various shopping, beauty, and dining options.
How can customers combine a visit to Subway with nearby businesses like beauty salons or gyms?
Customers can enjoy a sandwich at Subway and then visit nearby beauty salons such as Nail A Holic or AMZ Salon, or head to Kelly Personal Training gym for a workout session, making it convenient to manage multiple activities.
Are there convenient gas stations near Subway on Research Blvd?
Yes, nearby gas stations include Shell, The Convenient Store, and Oak Knoll Automotive, making it easy to fuel up before or after visiting Subway.