Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Austin Subway® Restaurant at 12518 Research Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.3
296 reviews
5 stars
103
4 stars
60
3 stars
40
2 stars
21
1 star
72
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty tables and floors, and issues with food safety.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and issues with online orders.
Food Quality
Several customers experienced problems with food quality, including old ingredients and incorrect orders.
Operational Issues
Frequent complaints about the store closing early, not opening on time, and problems with the ordering system.
Staff Attitude
Many reviews noted that staff members were unhelpful or had a negative attitude towards customers.
- JGJennifer Garcia6 days ago5.0Just left and had the best experience I’ve ever had at subway ! The line was getting long and I only saw one employee (Ernesto ) he handled the rush so well made sure every customer was greeted and taken care of and even had small talk with each one of us asking if our day was going well .. side note he also told me it was his bday today !! So shoutout Ernesto for being so positive and so kind even on your special day I hope this store location knows they have a gem working for them
- MHMarcos HenryNov 6, 20255.0First time coming to this location. Brianna the server was great! And the food was too.
- KKKevin KirkendallNov 3, 20255.0Good sandwiches, but the tables could have used some cleaning.
- PJPeyton JenkinsOct 7, 20251.0There were dead roaches in the cheese when I stopped by today. Disgusting.
- JFJodie FusigSep 21, 20251.0Walked in and right back out today. The air conditioning is not working and is warmer inside than outside (it’s 99 degrees in Austin today). SHAME on this owner for A) making employees work in inhumane conditions B) keeping meats and veg out in unsanitary conditions. Absolutely disgusting and ridiculous.
Frequently Asked Questions About Subway
Where is Subway located in Austin?
Subway is located at 12518 Research Blvd, Travis, Austin, TX 78759.
What are the operating hours of Subway at 12518 Research Blvd?
Subway is open Monday to Friday from 9:00 AM to 9:00 PM, and on Saturday and Sunday from 10:00 AM to 9:00 PM. It is closed on November 27 and December 25.
Does Subway at this location offer delivery and curbside pickup?
Yes, this Subway offers both curbside pickup and delivery services.
Can I dine in at the Subway on Research Blvd?
Yes, this Subway location serves dine-in customers.
What meals does Subway serve?
Subway serves breakfast, lunch, and dinner meals.
How can I view the menu or place an order online for Subway at 12518 Research Blvd?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/26354-0/menu/.
Does Subway provide catering services at the 12518 Research Blvd location?
Yes, this Subway location offers catering services for your needs.
Are there any nearby places to visit around Subway at 12518 Research Blvd?
Nearby places include Ktm smoke shop #3, Nail A Holic nail salon, Q Nails hair salon, Caspian Grill restaurant, and Tehran Cafe hookah bar and cafe, providing various shopping, beauty, and dining options.
How can customers combine a visit to Subway with nearby businesses like beauty salons or gyms?
Customers can enjoy a sandwich at Subway and then visit nearby beauty salons such as Nail A Holic or AMZ Salon, or head to Kelly Personal Training gym for a workout session, making it convenient to manage multiple activities.
Are there convenient gas stations near Subway on Research Blvd?
Yes, nearby gas stations include Shell, The Convenient Store, and Oak Knoll Automotive, making it easy to fuel up before or after visiting Subway.