Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Austin Subway® Restaurant at 5419 N IH 35 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers praised the friendly and attentive staff, particularly highlighting employees like Michelle and Melina for their excellent service.
Food Quality
The food received positive feedback for being fresh and well-prepared, with several customers mentioning delicious sandwiches.
Cleanliness
Customers consistently noted that the location was clean and well-maintained, contributing to a pleasant dining experience.
Service Speed
While most reviews highlighted quick service, a few customers experienced delays, particularly during busy times.
Inconsistent Experience
Some reviews mentioned issues with order accuracy and staff knowledge, indicating that experiences can vary significantly.
MB
Michael Burnett
Nov 11, 2025
5.0
A good place to go for a good sandwich
JP
Jeremy Purcell
Nov 9, 2025
5.0
Melena makes the most beautiful, fastest sandwiches ever. 5 star
SJ
Sherrie J
Nov 3, 2025
2.0
Me and my family were visiting Austin this past weekend for a concert at the Moody coliseum. We were headed back to fort Worth texas, when we stopped into this particular Subway for lunch. When we walked in I noticed that either the assistant manager or the manager was fussing at three of the young staff girls behind a payment check. That was a family that was already sitting and eating their meal at the time that this was happening. I feel this is highly unprofessional. The manager should not have been discussing this type of information in the front area where everyone could hear the conversation. After the conversation ended he got back on his cell phone and said wow this is the day we're going to have we're starting off the weekend like this I am not okay with this. Never washed his hands and proceeded to start prepping the bread. We were in line to get our order my friend was first I was second and my brother was last. The young lady Michelle cuz I saw her name tag, took my brother's order and didn't give me my order. My sister spoke up and said no she was next in line not my brother.this made me feel very uncomfortable as long as she did not want to take my order. Something needs to be done about this particular subway. I am a member of the subway app and have never been treated like this and any location in the area that I stay. I really didn't know if the manager would have approached and helped or not. The only one that helped was one young lady took everybody's order and checked us out. At that time I was extremely pissed off. I will never go back to that particular Subway location in austin. It needs to be closed down. There needs to be an overhaul on the management and staff team there. I am a supervisor at the job that I work at and I will never treat my staff like that in front of everybody. Please respond back to this post because I am putting this out so that all of my followers can see have a Subway in Austin Texas treats customers.
MM
Melanie Madrid
Nov 2, 2025
5.0
I love the food. The staff is great! The best subway I’ve ever been to. Fast service and clean environment.
SC
Scott Centeno
Oct 23, 2025
5.0
This has to be one of the best Subway locations I've ever gone too. The customer service here is awesome and the a gentleman named Gio my sandwich perfect 👌. Please come check them out!
The Subway restaurant is located at 5419 N IH 35, Capital Plaza Shopping Ctr, Austin, TX 78723.
What are the operating hours for this Subway location?
This Subway is open Monday to Saturday from 9:00 AM to 10:00 PM, and Sunday from 10:00 AM to 10:00 PM.
Does this Subway offer delivery services?
Yes, this Subway location offers delivery services.
Can I dine in or pick up my order curbside at this Subway?
Yes, you can dine in at the restaurant or pick up your order curbside.
What meal options are served at this Subway?
This Subway serves breakfast, lunch, and dinner with menu options including Footlongs, 6" sandwiches, wraps, salads, and cookies.
Are catering services available at this Subway?
Although the restaurant helps with catering needs, it appears they do not currently offer official catering services.
Where can I view the menu or order online for this Subway?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/26316-0/menu.
Is there a nearby nail salon close to the Subway at Capital Plaza Shopping Ctr?
Yes, Nails Only, a nail salon and beauty spa, is located nearby at Capital Plaza Shopping Ctr, convenient if you want to get your nails done before or after your meal.
What other dining options are available near the Subway at Capital Plaza Shopping Ctr?
Nearby dining options include Cicis Pizza, a buffet-style pizza restaurant, and Sanchez Tacos, a Mexican restaurant, both located close to the Subway.
Are there shopping stores near Subway in Capital Plaza Shopping Ctr?
Yes, nearby stores include Foot Locker and Kids Foot Locker for shoes and sportswear, Dollar Tree for discount and party supplies, and Melrose Family Fashions and My Melrose for clothing and department store shopping.