Subway

4.1
388 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Austin Subway® Restaurant at 5419 N IH 35 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5419 N IH 35, Austin, TX
78723, United States

Hours

Reviews

4.1
388 reviews
5 stars
241
4 stars
51
3 stars
33
2 stars
18
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members like Michelle and Melena, highlighting their kindness and efficiency.

Food Quality

While some customers enjoyed their sandwiches and found the food fresh and delicious, others reported issues with missing ingredients and incorrect orders.

Cleanliness

The location was frequently noted for its cleanliness, with several reviews mentioning a clean environment and well-maintained facilities.

Management Issues

There were complaints about unprofessional behavior from management and staff, including poor handling of customer interactions and inadequate staffing during busy times.

Order Fulfillment

Several customers expressed frustration with online orders being incorrect or incomplete, indicating a need for improvement in order accuracy.
  • AK
    Aryaa Kolhe
    3 days ago
    5.0
    Loved my experience here!
  • SP
    Sterling Perdomo
    4 days ago
    5.0
    Great staff 🙏🏾
  • NF
    Nathan Flores
    Dec 23, 2025
    5.0
    First time at subway and Erick was really understanding and helped out really well great employee!!!
  • BS
    Brenda Sigaran
    Dec 13, 2025
    2.0
    I be calling this place before I place orders and never picks up. I love subway specially the long Philly but this location don’t have an all produce. Is been three times already with no cucumbers and green peppers. And some reason this sandwich had less steak. I was so disappointed my sandwich today. I didn’t even finish my sandwich.
  • MB
    Mark Burrell
    Dec 12, 2025
    5.0
    Very sweet and kind patient and very carful

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 5419 N IH 35, Capital Plaza Shopping Ctr, Austin, TX 78723.

What are the operating hours for this Subway location?

This Subway is open Monday to Saturday from 9:00 AM to 10:00 PM, and Sunday from 10:00 AM to 10:00 PM.