Subway

4.1
380 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Austin Subway® Restaurant at 5419 N IH 35 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5419 N IH 35, Austin, TX
78723, United States

Hours

Reviews

4.1
380 reviews
5 stars
236
4 stars
50
3 stars
32
2 stars
17
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, particularly highlighting employees like Michelle and Melina for their excellent service.

Food Quality

The food received positive feedback for being fresh and well-prepared, with several customers mentioning delicious sandwiches.

Cleanliness

Customers consistently noted that the location was clean and well-maintained, contributing to a pleasant dining experience.

Service Speed

While most reviews highlighted quick service, a few customers experienced delays, particularly during busy times.

Inconsistent Experience

Some reviews mentioned issues with order accuracy and staff knowledge, indicating that experiences can vary significantly.
  • MB
    Michael Burnett
    Nov 11, 2025
    5.0
    A good place to go for a good sandwich
  • JP
    Jeremy Purcell
    Nov 9, 2025
    5.0
    Melena makes the most beautiful, fastest sandwiches ever. 5 star
  • SJ
    Sherrie J
    Nov 3, 2025
    2.0
    Me and my family were visiting Austin this past weekend for a concert at the Moody coliseum. We were headed back to fort Worth texas, when we stopped into this particular Subway for lunch. When we walked in I noticed that either the assistant manager or the manager was fussing at three of the young staff girls behind a payment check. That was a family that was already sitting and eating their meal at the time that this was happening. I feel this is highly unprofessional. The manager should not have been discussing this type of information in the front area where everyone could hear the conversation. After the conversation ended he got back on his cell phone and said wow this is the day we're going to have we're starting off the weekend like this I am not okay with this. Never washed his hands and proceeded to start prepping the bread. We were in line to get our order my friend was first I was second and my brother was last. The young lady Michelle cuz I saw her name tag, took my brother's order and didn't give me my order. My sister spoke up and said no she was next in line not my brother.this made me feel very uncomfortable as long as she did not want to take my order. Something needs to be done about this particular subway. I am a member of the subway app and have never been treated like this and any location in the area that I stay. I really didn't know if the manager would have approached and helped or not. The only one that helped was one young lady took everybody's order and checked us out. At that time I was extremely pissed off. I will never go back to that particular Subway location in austin. It needs to be closed down. There needs to be an overhaul on the management and staff team there. I am a supervisor at the job that I work at and I will never treat my staff like that in front of everybody. Please respond back to this post because I am putting this out so that all of my followers can see have a Subway in Austin Texas treats customers.
  • MM
    Melanie Madrid
    Nov 2, 2025
    5.0
    I love the food. The staff is great! The best subway I’ve ever been to. Fast service and clean environment.
  • SC
    Scott Centeno
    Oct 23, 2025
    5.0
    This has to be one of the best Subway locations I've ever gone too. The customer service here is awesome and the a gentleman named Gio my sandwich perfect 👌. Please come check them out!

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 5419 N IH 35, Capital Plaza Shopping Ctr, Austin, TX 78723.

What are the operating hours for this Subway location?

This Subway is open Monday to Saturday from 9:00 AM to 10:00 PM, and Sunday from 10:00 AM to 10:00 PM.