Subway

2.8
239 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Austin Subway® Restaurant at 500 Canyon Ridge Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
500 Canyon Ridge Dr, Austin, TX
78753, United States

Hours

Reviews

2.8
239 reviews
5 stars
84
4 stars
21
3 stars
13
2 stars
14
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised friendly and efficient service.

Food Quality

Numerous reviews highlighted issues with food quality, including incorrect orders, insufficient portions, and complaints about freshness.

Cleanliness

While some customers noted a clean environment, others reported unsanitary conditions and poor hygiene practices among staff.

Management Issues

Several reviews pointed to poor management and staffing levels, leading to long wait times and inadequate service.

Pricing Concerns

Customers expressed dissatisfaction with pricing, citing high costs relative to portion sizes and quality of food.
  • SM
    Siddhesh More
    Nov 15, 2025
    1.0
    My order had 4 sauces, and my sub is completely dry and with very little protein
  • PL
    Poyan Lotfalian
    Oct 4, 2025
    1.0
    very bad customer service representative that they're working behind the counter a very bad bread like right when they toasted they take it out it breaks in a half I don't know what's wrong with their quality of their things but I would definitely not use them and I don't recommend you guys to come to this store
  • GS
    Gary seans
    Oct 1, 2025
    5.0
    Pleasant experience staff is very helpful and friendly Recommend it for a quick bite on the run A++++++
  • BT
    breos taylar
    Sep 30, 2025
    5.0
    5 Stars !!!!!! FAST and delicious Fresh Made Centrally located close to my work makes it easier for lunch
  • MM
    Monty
    Sep 15, 2025
    5.0
    Had the freshest bread I had . The taste was amazing I loved customer service and environment. Stayed for more than 30 minutes and I saw was customers were served quickly and friendly. It is a busy location right off of interstate 35

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 500 Canyon Ridge Dr, Suite 704, in the Tech Ridge Center, Austin, TX 78753.

What are the operating hours of this Subway restaurant?

This Subway restaurant is open daily from 8:00 AM to 11:00 PM.