Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Austin Subway® Restaurant at 500 E. Ben White brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.1
178 reviews
5 stars
67
4 stars
24
3 stars
13
2 stars
14
1 star
60
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and issues with order accuracy.
Staffing Issues
Many reviews highlighted understaffing and lack of training for new employees, leading to inefficient service.
Cleanliness Concerns
Several customers noted unsanitary conditions and lack of cleanliness in the store, impacting their overall experience.
Food Quality
While some customers enjoyed the food, there were numerous complaints about stale ingredients and incorrect orders.
Positive Employee Recognition
A few employees received praise for their excellent service, indicating that there are capable staff members despite overall issues.
- JMJey MaldonadoOct 25, 20253.0I come to this location often because it is close to my house. I always have a great experience, however today when I went in I learned that the staff was all new management, left them by themselves without proper training and it took my took a while to get my food made and I think it is very unacceptable for management to leave them unprepared I work in a restaurant and I know to never leave new hires alone without proper training. This location should be better.
- AOAlan OranAug 30, 20255.0Fast, friendly service and great sandwiches!
- MVMarie ValadezAug 17, 20255.0First time at this location and I really enjoyed it . great customer service! Store was really clean all and all I give it a five Star ✨
- MTMinh ThiJun 18, 20252.0Was craving cookies and had to wait for the employee’s coworker finish using the bathroom since they didn’t know how to ring it up. While we were waiting they were eating a cookie right in front of me. I get drinking to quench thirst while on the job but making crumbs everywhere?? And handling my order with unwashed cookie eating hands. Bffr lol. xD Also the cookies I bought were a bit over baked but the chocolate was good.
- KKKellieJun 7, 20251.0I hadn’t been to this location in a couple of years and I think it’s under new management. I think they’re seriously understaffed as well—no one was behind the counter when I walked in. They gave my online order to a DoorDasher and argued with me when I explained that I was not, in fact, Kendall. (Failure on two people’s parts there—I can only imagine Kendall’s disappointment when she received my vegan sandwich 😭) The adult in charge doesn’t speak English, which is fine when you only have to know the names of sandwich ingredients, but very challenging when she had to call in her teen daughter to help me. Her daughter ended up making me a new sandwich and was very sweet but also messed up my order (she was understandably stressed.) The person in line behind me was having problems ordering their sandwich as well. As a former employee of a high-volume Subway, I feel like I have very reasonable expectations. But it’s not worth the trouble with what they’re charging these days, no matter how badly you’re craving that sweet, low-quality sub.
Frequently Asked Questions About Subway
What are the operating hours for the Subway at 500 E. Ben White, Austin?
Subway at 500 E. Ben White is open daily from 9:00 AM to 10:00 PM.
What types of meals are served at this Subway location?
This Subway location serves breakfast, lunch, and dinner.
Does this Subway location offer delivery and pickup options?
Yes, this Subway offers in-store pickup, curbside pickup, and delivery services.
Can I get catering services from the Subway at 500 E. Ben White?
Yes, Subway offers catering services to help with any events or gatherings.
Is it possible to dine in at this Subway restaurant?
Yes, dine-in service is available at this Subway location.
Where is the Subway at 500 E. Ben White located?
It is located in Bldg D, Suite 500, Travis area, Austin, TX 78704, USA.
What are some nearby ATMs I can use when visiting Subway at 500 E. Ben White?
Nearby ATMs include Austin Bitcoin ATM - Coinhub, Wells Fargo ATM, Coinhub Bitcoin ATM, and Wells Fargo Bank ATM.
Are there any beauty salons near Subway at 500 E. Ben White where I can relax after a meal?
Yes, Great Nails and LUV Nails & Spa are nearby beauty salons where you can enjoy nail care and spa services.
Can I visit any retail stores near Subway at 500 E. Ben White for shopping convenience?
Yes, you can visit Austin's Couch Potatoes Furniture South, Office Depot, and Couch Potatoes Furniture Store - South Austin close to Subway.
Are there any cafes or smoothie bars near the Subway location?
Yes, AUSTEA and Kwik Ice, offering bubble tea, smoothies, and juices, are located nearby for a refreshing visit.