Brand Certified
Subway
3.1(183 reviews)
Certified by Subway • Feb 22, 2026
Business Details
500 E. Ben White, Austin, TX
78704, United States
Certified by Subway • Feb 22, 2026
(512) 707-0778
Certified by Subway • Feb 22, 2026
https://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Austin Subway® Restaurant at 500 E. Ben White brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
3.1
183 reviews
5 stars
69
4 stars
24
3 stars
13
2 stars
15
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unhelpful staff, while a few mention friendly and accommodating employees.
Cleanliness
Numerous reviews express concerns about the cleanliness of the store and food preparation areas, with reports of unsanitary practices and dirty conditions.
Order Fulfillment
Many customers experienced issues with order accuracy and timeliness, including long wait times for online orders and missing items.
Staffing Issues
Several reviews mention understaffing and lack of proper training for new employees, leading to poor service and long wait times.
Food Quality
While some customers enjoyed the food, others reported issues with freshness and preparation, including stale ingredients and poorly made sandwiches.
- FBF BasJan 29, 20265.0I had an issue with the app, but the cashier gentleman was super helpful and proactive and solved the problem for me. Thank you again!
- MRMark RichardsJan 13, 20261.0The employees here are extremely rude. I know Subway is franchise zone I have no idea why you would let rude and unpleasant people work there.
- LRLinda RodgersJan 12, 20262.0What rude, disrespectful, And arrogant employees you have at this location.
- PMPhill MurphyJan 11, 20261.0Female employee with black hair is extremely rude. I will never be back!
- KKKandybbyyyDec 1, 20255.0The cashier with dark hair, is soo nice... didnt have the correct bill to get the food, and she was patiently waiting for us to get back. I loved the food, everything was great
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Certified February 22, 2026Yext Knowledge Graph
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