Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Austin Subway® Restaurant at 9900 W. Parmer Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
325 reviews
5 stars
137
4 stars
56
3 stars
29
2 stars
24
1 star
79
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including wrong ingredients and missing items.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of responsiveness to customer inquiries.
Food Quality
While some customers praised the freshness of ingredients, others noted wilted vegetables and overall dissatisfaction with food quality.
Cleanliness
Some reviews mentioned clean dining areas, but others reported unsanitary conditions and poor hygiene practices among staff.
Staff Training
Several customers expressed concerns about the lack of training for employees, leading to mistakes in order preparation and customer service.
- BBBlake Bright3 days ago1.0Literally the worst subway I've ever had the misfortune of being limited to, due to where I work. Extremely unprofessional team that only gets my order right two out of five times. The day manager argues, passes blame, & even talks over me to do so instead of just making the order correctly. I do not have time to do this almost every time which is why I ordered it for delivery despite how close they are. This is entirely an inexcusable attitude for a manager and since this has been a problem so many different times with this place you have lost my weekly business.
- LTLiz TemplemanSep 5, 20255.0Consistent with what you expect from Subway. Dining room and restroom were clean.
- TLTeo LeJul 24, 20251.0Bad
- MBmorelia berbeciaJun 4, 20251.0Pedí mi orden por delivery y me enviaron el sandwich con ingredientes incorrectos. Y cuando intenté llamar a la tienda nunca respondieron el teléfono
- YPYasiel PuigJun 2, 20251.0Fui a comer durante el día y me llevé un servicio al cliente de muy mala calidad. Uno de los trabajadores mientras lo estaban entrenando para que hiciera mi sándwich estaba usando su teléfono y no prestaba atención y de paso puse la opción para que me pusiera “more” onions y me ponen aceitunas negras en el sándwich?? No recomiendo comer aquí
Frequently Asked Questions About Subway
What are the operating hours of Subway at 9900 W. Parmer Lane in Austin?
Subway at 9900 W. Parmer Lane is open daily from 10:00 AM to 11:00 PM. Holiday hours vary; for example, it's closed on November 27, 2025, and December 25, 2025, and open from 10:00 AM to 3:00 PM on December 24, 2025.
What meal options are available at this Subway location?
This Subway location serves breakfast, lunch, and dinner with menu options including Footlongs, 6-inch sandwiches, wraps, salads, and cookies.
Does Subway at Parmer-Neenah Plaza offer pickup and delivery services?
Yes, Subway at Parmer-Neenah Plaza offers in-store pickup, curbside pickup, and delivery services for customer convenience.
Can I dine in at the Subway located at 9900 W. Parmer Lane?
Yes, this Subway offers dine-in services along with take-out and catering options.
Does this Subway provide catering services for events?
Yes, catering services are available at this Subway location for your events and gatherings.
Where can I view the menu for the Subway at Parmer-Neenah Plaza?
You can view the menu online at https://subway.com/en-us/restaurant/45205-0/menu/ for the latest offerings and nutrition information.
How can I contact the Subway at 9900 W. Parmer Lane?
You can reach Subway at this location by phone at +1 512-238-1511.
What nearby facilities can I visit after enjoying a meal at Subway on Parmer Lane?
After your Subway visit, you might explore The Musicians Woodshed for music lessons, 9Round for a fitness workout, or enjoy a sweet treat at Baskin-Robbins, all conveniently close to the restaurant.
Are there any nearby parks where I can relax after dining at Subway in Parmer-Neenah Plaza?
Yes, nearby parks such as Davis Springs Playground, Davis Spring, and Harper Park offer pleasant outdoor spaces for relaxation or play after your meal.
What other dining options are near the Subway at 9900 W. Parmer Lane?
Nearby dining options include Taco Bell, Morelia Mexican Grill, Mama Betty's Tex-Mex y Cantina, 600 Degrees Austin, and Baskin-Robbins for various cuisines and treats.