Subway

3.3
267 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Austin Subway® Restaurant at 9300 S IH35 C500 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9300 S IH35 C500, Austin, TX
78748, United States

Hours

Reviews

3.3
267 reviews
5 stars
114
4 stars
33
3 stars
21
2 stars
10
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful during interactions.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions, particularly regarding food preparation and the restroom.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items, missing ingredients, and poor handling of online orders.

Staff Training

Several reviews indicated a lack of proper training among staff, leading to confusion and mistakes in order preparation.

Food Quality

Feedback on food quality was mixed, with some praising fresh ingredients while others complained about wilted vegetables and unsatisfactory sandwich preparation.
  • AH
    Ashli Huerta
    5 days ago
    5.0
    The girl in red hair was super sweet and had great customer service!
  • NG
    Nayeli Gallegos
    Nov 12, 2025
    1.0
    Employees couldn’t even be bothered to say hi - and when the manager Melody stepped in it was absolutely no help. A manager as well as an employee, ZERO other customers in the store and didn’t even get a greeting, a “I’ll be right with you,” just a dramatic sigh. melody needs to be replaced asap .
  • JD
    joe d
    Oct 14, 2025
    2.0
    They need to call pest control ASAP.
  • IS
    Ian Santillan
    Oct 12, 2025
    5.0
    SO GOOD I LOVE IT
  • MB
    Marsha Brislin
    Oct 8, 2025
    1.0
    Southpark meadows by petsmart. Gentleman ask me what I wanted. 5:00pm today he was training another young man. I said I would like 6.99 deal. What would you like? Chicken bacon one. He showed young man how to do it. Toasted. Get to register lady came out from back and showed young man how to ring it up. With debit card. Put it in bag. 12.99. I said it’s the 6.99 deal. She said oh!!!!!!no!!!!that’s over what’s today trainer said Wednesday. Oh then it’s meatball. I said I am not paying 12.99. Poor customer service. The guy training gave me the deal. So they need training the three of them. Also telling me I could only choose 2 toppings. I will never step foot in there ever again. And I will tell others to not shop there.

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 9300 S IH35 C500, Suite 7 in Austin?

Subway is open daily from 9:00 AM to 11:00 PM.

What types of meals are served at this Subway location?

They serve breakfast, lunch, and dinner.