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Subway

3.4
(383 reviews)

Business Details

(512) 973-0282
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Austin Subway® Restaurant at 1030 Norwood Park Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1030 Norwood Park Blvd, Austin, TX
78753, United States

Hours

Reviews

3.4
383 reviews
5 stars
150
4 stars
65
3 stars
50
2 stars
28
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and professionalism, others are criticized for rudeness and poor attitude.

Food Quality

Food quality varies significantly; some customers enjoyed fresh and well-prepared sandwiches, while others reported issues with stale ingredients and poor preparation.

Cleanliness

Several reviews highlighted concerns about cleanliness, with some customers describing the location as filthy and unsanitary.

Operational Issues

Customers frequently reported problems with store hours, including early closures and unresponsive staff, leading to frustration.

Order Accuracy

Many customers experienced issues with incorrect orders and poor handling of online orders, contributing to dissatisfaction.
  • JC
    J C
    Feb 10, 2026
    1.0
    ‼️Serious Warning to the Owner As a concerned customer, I strongly urge the owner of this Subway location to take immediate action regarding the manager of this store. The current manager’s behavior is unacceptable, unprofessional, and harmful to your business reputation. If this issue is not addressed, you will continue to lose customers and receive negative reviews. During my visit, the guy manager was extremely rude, dismissive, and disrespectful. There was no basic customer service no greeting, no willingness to assist, and no effort to resolve concerns politely. Instead, the manager’s attitude made the situation worse and created a very uncomfortable environment. I recommend that the owner should review staff conduct, especially The guy manager in the morning of Feb 10th 11.40AM was extremely rude..reconsider this manager’s role. Until meaningful changes are made, I cannot recommend this location to anyone.
  • DD
    Diego DonJuan
    Jan 21, 2026
    4.0
    My first time ordering online and the sandwich was great. If they keep this up I will give five, but for now just four. Got a make sure it wasn't a fluke, or maybe I just caught a great employee/manager... Either way, thanks
  • LL
    Little_nugget3.0
    Jan 16, 2026
    5.0
    This subway has really changed since i last came here the young man who took my order was really nice i think his name was Mario he took my order he was very professional he was really nice and made the best sub i would 100% recommend this location. the employees really nice the place very clean KEEP up the great
  • TT
    Tada
    Dec 31, 2025
    1.0
    Bad service! Put in an order and for some reason the app switched it to this location, which was the last one I was at but I picked the one on Airport Boulevard. so I called them to get a refund and the guy had an attitude saying he couldn't give me a refund. BS! So beware and I'll definitely never come back to this subway. Heed my warning! Go through your bank because this one has fraudulent practices trying to make a quick buck off customers with crappy and scammy service
  • JA
    John Alfonzo
    Oct 30, 2025
    1.0
    The manager at this store is acting crazy; she needs to take a course on customer service because if she keeps this up, she's going to bankrupt the business. Bitter people shouldn't be serving the public.

Frequently Asked Questions About Subway

What are the operating hours of Subway at Norwood Park Plaza in Austin?

Subway at Norwood Park Plaza in Austin is open daily from 9:00 AM to 10:00 PM.

Does this Subway location offer delivery and pickup options?

Yes, Subway offers in-store pickup, curbside pickup, and delivery services at this location.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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