Subway

3.9
340 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Austin Subway® Restaurant at 7711 Burnet Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7711 Burnet Rd, Austin, TX
78757, United States

Hours

Reviews

3.9
340 reviews
5 stars
181
4 stars
72
3 stars
23
2 stars
11
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with several reviews highlighting rude or unprofessional behavior from staff, particularly a specific employee named Jason.

Food Quality

While some customers enjoyed their sandwiches, others reported issues with freshness and incorrect orders, indicating inconsistency in food quality.

Cleanliness

The store is generally described as clean, but there are complaints about unsanitary conditions and poor hygiene practices from some employees.

Staff Attitude

There are notable discrepancies in staff attitude, with some employees praised for their friendliness while others are criticized for being rude or dismissive.
  • CH
    Corey Hart
    Dec 31, 2025
    5.0
    This was my second location I've been to after years away from Subway, and so far Subway keeps winning! This was a great location and another great experience! Liz was wonderful! I highly recommend this location too!
  • SN
    Sahar Nikkhah
    Oct 17, 2025
    1.0
    Very bad experience
  • JA
    Juan aguirre
    Sep 18, 2025
    5.0
    The late shift rep. Was very busy and was working alone and continued to work through the small rush that walked into the store. Was very professional. Good attitude and was awesome. Thanks for your hard work.
  • HE
    Holly Edwards
    Aug 10, 2025
    5.0
    It depends on who's working and etc. Because it really matters there i got one about around 4pm and it was the best sammage I had from a subway in 10+ years so yeah
  • AA
    Anthony
    Aug 9, 2025
    5.0
    Got cancelled on Twitter for coming here after the Jared situation…. The meatball sub is just too hard to resist.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 7711 Burnet Rd?

Subway at 7711 Burnet Rd is open daily from 9:00 AM to 10:00 PM.

What types of meals does Subway offer at this location?

This Subway location serves breakfast, lunch, and dinner.