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Subway

3.9
(340 reviews)

Business Details

7711 Burnet Rd, Austin, TX
78757, United States
(512) 906-0192
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Austin Subway® Restaurant at 7711 Burnet Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7711 Burnet Rd, Austin, TX
78757, United States

Hours

Reviews

3.9
340 reviews
5 stars
181
4 stars
71
3 stars
23
2 stars
11
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with several reviews highlighting rude or unprofessional behavior from staff, particularly from an employee named Jason.

Food Quality

While some customers enjoyed their sandwiches, others reported issues with freshness and incorrect orders, indicating inconsistency in food preparation.

Cleanliness

The cleanliness of the store received positive remarks, with some customers noting a well-maintained environment, although there were also complaints about unsanitary practices from certain employees.

Staff Attitude

Several reviews mentioned a lack of friendliness and professionalism among staff, impacting the overall customer experience.
  • CH
    Corey Hart
    Dec 31, 2025
    5.0
    This was my second location I've been to after years away from Subway, and so far Subway keeps winning! This was a great location and another great experience! Liz was wonderful! I highly recommend this location too!
  • SN
    Sahar Nikkhah
    Oct 17, 2025
    1.0
    Very bad experience
  • JA
    Juan aguirre
    Sep 18, 2025
    5.0
    The late shift rep. Was very busy and was working alone and continued to work through the small rush that walked into the store. Was very professional. Good attitude and was awesome. Thanks for your hard work.
  • AA
    Anthony
    Aug 9, 2025
    5.0
    Got cancelled on Twitter for coming here after the Jared situation…. The meatball sub is just too hard to resist.
  • PM
    Paul Mendoza
    Feb 13, 2020
    5.0
    Great service!

Brand Certified Facts from Subway

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