Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Austin Subway® Restaurant at 3710 Crawford Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
There are numerous complaints about rude and dismissive staff, particularly from a few specific employees, leading to a negative customer experience.
Cleanliness
While some customers praised the cleanliness of the location, others reported unsanitary conditions and a lack of attention to hygiene.
Food Quality
The food quality received mixed reviews, with some customers enjoying their meals while others reported stale bread and incorrect orders.
Staffing Issues
Several reviews highlighted long wait times and inadequate staffing, particularly during busy hours, which contributed to poor service.
Positive Experiences
Despite the negative feedback, there are positive mentions of friendly staff and good service from certain employees, indicating that experiences can vary significantly.
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Sohan Shant
Feb 16, 2026
1.0
When I order on the app they always forget to toast it and forget the sauce entirely. They only have one worker at all times so if you try to order in person it takes them forever to help you because they have to do the online orders first.
QQ
QApp
Feb 15, 2026
1.0
Ordered 3 grilled chicken food long. Each one had hardly 3 or 4 slices of chicken. Never expected this from subway
JN
Jessica Nixon
Feb 1, 2026
1.0
Should a customer service. The guy working today was very rude and dismissive and not friendly
NS
Nolan Shedd
Jan 20, 2026
1.0
The guy with the glasses is extremely rude. He can’t answer a simple question I watched three customers come in and he just ignored them.
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Y
Jan 13, 2026
1.0
The boy with glasses and tattoos on left arm working at 10:40am on 1/13 has a terrible customer service. He doesn’t respond to you and when wrapping my food he did it with such little care spilled my meat out of the sandwich.