Subway

3.5
342 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Austin Subway® Restaurant at 3710 Crawford Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3710 Crawford Drive, Austin, TX
78731, United States

Hours

Reviews

3.5
342 reviews
5 stars
151
4 stars
52
3 stars
29
2 stars
30
1 star
80

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported negative experiences with staff, citing rudeness, lack of attentiveness, and poor customer service.

Management Issues

Several reviews highlighted problems with management, including confrontational behavior and poor handling of customer complaints.

Service Speed

Customers frequently mentioned long wait times and inadequate staffing, leading to frustration and dissatisfaction.

Food Quality

While some customers praised the food, others reported issues with freshness and incorrect orders.

Cleanliness

Multiple reviews noted cleanliness issues, including dirty tables and unsanitary conditions.
  • ML
    marizol leon
    Nov 6, 2025
    1.0
    This is the BS i got from an online order. I called spoke to “Manager” Darlene and she said that subway limits how much veggies to add. I asked for extra onions, didnt get it. The principal is, its quality over quantity, i would never deliver half ass care to a patient if they are paying full price for the service. Do better! And yes, i will contact corporate.
  • AC
    Ariana Chica
    Oct 10, 2025
    2.0
    The staff seemed very uninterested and didn’t care for my sub. He was not attentive and seemed like he hated his job. When passed to the next girl, she was the same. And don’t get me started with the hostile manager lady who doesn’t know how to talk to their customers. Cute subway location, terrible staff.
  • WP
    William Pan
    Sep 30, 2025
    1.0
    Unattended at 8:30pm. Left empty handed.
  • GC
    Genesis Caballero
    Sep 5, 2025
    2.0
    I came in for my 6 foot long Artisan Italian, The worst customer service, the guy was very rude I was barely hearing him they should have more professionalism to work in places like fast food customer service.
  • EE
    ellie
    Aug 16, 2025
    5.0
    Obviously I love subway, who doesn’t, but I wanted to leave this review about the kind crew and the good lighting!! I’ve been helped by 2 different men here on different occasions and they are always so exceedingly kind to my fiance and me. I always appreciate that. :). The lighting is also usually dimmer and much more pleasant here than the fluorescent in your face type fast food restaurants usually have, too!

Frequently Asked Questions About Subway

What street address is Subway located at in Austin?

Subway is located at 3710 Crawford Drive, Austin, TX 78731.

What are the opening hours of Subway at 3710 Crawford Drive?

Subway is open every day from 8:00 AM to 9:00 PM.