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Subway

3.5
(355 reviews)

Business Details

3710 Crawford Drive, Austin, TX
78731, United States
(512) 215-0704
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Austin Subway® Restaurant at 3710 Crawford Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3710 Crawford Drive, Austin, TX
78731, United States

Hours

Reviews

3.5
355 reviews
5 stars
159
4 stars
52
3 stars
29
2 stars
30
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are numerous complaints about rude and dismissive staff, particularly from a few specific employees, leading to a negative customer experience.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions and a lack of attention to hygiene.

Food Quality

The food quality received mixed reviews, with some customers enjoying their meals while others reported stale bread and incorrect orders.

Staffing Issues

Several reviews highlighted long wait times and inadequate staffing, particularly during busy hours, which contributed to poor service.

Positive Experiences

Despite the negative feedback, there are positive mentions of friendly staff and good service from certain employees, indicating that experiences can vary significantly.
  • SS
    Sohan Shant
    Feb 16, 2026
    1.0
    When I order on the app they always forget to toast it and forget the sauce entirely. They only have one worker at all times so if you try to order in person it takes them forever to help you because they have to do the online orders first.
  • QQ
    QApp
    Feb 15, 2026
    1.0
    Ordered 3 grilled chicken food long. Each one had hardly 3 or 4 slices of chicken. Never expected this from subway
  • JN
    Jessica Nixon
    Feb 1, 2026
    1.0
    Should a customer service. The guy working today was very rude and dismissive and not friendly
  • NS
    Nolan Shedd
    Jan 20, 2026
    1.0
    The guy with the glasses is extremely rude. He can’t answer a simple question I watched three customers come in and he just ignored them.
  • YY
    Y
    Jan 13, 2026
    1.0
    The boy with glasses and tattoos on left arm working at 10:40am on 1/13 has a terrible customer service. He doesn’t respond to you and when wrapping my food he did it with such little care spilled my meat out of the sandwich.

Frequently Asked Questions About Subway

What street address is Subway located at in Austin?

Subway is located at 3710 Crawford Drive, Austin, TX 78731.

What are the opening hours of Subway at 3710 Crawford Drive?

Subway is open every day from 8:00 AM to 9:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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