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Subway

3.4
(260 reviews)

Business Details

1910 W Braker, Austin, TX
78758, United States
(512) 490-1377
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Austin Subway® Restaurant at 1910 W Braker brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1910 W Braker, Austin, TX
78758, United States

Hours

Reviews

3.4
260 reviews
5 stars
119
4 stars
28
3 stars
22
2 stars
20
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive staff, particularly highlighting employees like Alexis and Ali for their positive attitudes and excellent service.

Order Accuracy

Several reviews mentioned issues with incorrect orders, including wrong toppings and sandwiches being made improperly, leading to customer dissatisfaction.

Cleanliness

The location received positive feedback for being clean and well-maintained, contributing to a pleasant dining experience.

Staffing Issues

Multiple reviews noted understaffing during busy hours, which affected service speed and order accuracy.

Food Quality

While many customers enjoyed the freshness of the food, some expressed disappointment with the quality and preparation of their sandwiches.
  • RR
    Robert Ransburg
    Jan 26, 2026
    5.0
    I stop by the Subway on Breaker Ln at least once a week, and every visit is consistently great. The team is always friendly, quick to greet you, and genuinely in a good mood. Most of the time when I go in, Alexis is working, and she’s fantastic. She remembers my favorite order and always asks whether I’m sticking with my usual or trying something new. Her positive attitude and willingness to chat always brighten my day, and honestly, she’s a big reason I keep coming back. When friends tell me no business is friendlier than Chick‑fil‑A, I tell them to try my Subway! Subway, you’ve got an outstanding employee in Alexis—don’t let her go!
  • SR
    sean russell
    Jan 25, 2026
    5.0
    The manager Lexus is awesome
  • AJ
    Aldo Jaimes
    Jan 12, 2026
    5.0
    Great customer service and Delicious subs done your way 🫡
  • SL
    Sean Lambert
    Jan 2, 2026
    5.0
    I stopped into the Subway at Braker and Metric and was greeted with a big smile by a young man named Ali, who had an incredible attitude. He was running the entire store by himself because two other employees didn’t show up—and you never would have known it. His customer service and positive energy were truly off the charts, which is rare these days. Ali gets it. Thanks for a great experience, Ali🙏 Sean L.
  • AL
    amanda lee
    Jan 1, 2026
    1.0
    They gave my order to the wrong person, who was a door dash driver and left. Then as they were half way through remaking my order, the door dash driver came back almost 10 minutes later and they tried giving me the sandwiches he brought back, which is illegal. I sat and waited while they remade the sandwiches. Then after I got home and went to eat, I saw they remade the sandwiches wrong. Then when I tried calling 5 times, no one ever answered. Then when I came back and told them they made the sandwiches wrong, they tried arguing and then acted irritated that I still wanted my sandwiches made correctly. Then they made the sandwhich as sloppy and messy as possible and had an attitude, like it was my fault they kept messing up. I will never go back to this location and highly advise going farther to get a better experience.

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