Subway

3.4
258 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Austin Subway® Restaurant at 1910 W Braker brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1910 W Braker, Austin, TX
78758, United States

Hours

Reviews

3.4
258 reviews
5 stars
117
4 stars
28
3 stars
22
2 stars
20
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and others reporting rude or inattentive service.

Order Accuracy

Numerous complaints about incorrect orders, including wrong toppings and missing items, indicate a significant issue with order accuracy.

Cleanliness

Many customers noted that the location is clean and well-maintained, contributing positively to their dining experience.

Staff Attitude

While some employees received high praise for their friendliness and attentiveness, others were criticized for being rude or unprofessional.

Food Freshness

Most reviews highlight the freshness of the food, although there are some complaints about portion sizes and quality.
  • SL
    Sean Lambert
    Jan 2, 2026
    5.0
    I stopped into the Subway at Braker and Metric and was greeted with a big smile by a young man named Ali, who had an incredible attitude. He was running the entire store by himself because two other employees didn’t show up—and you never would have known it. His customer service and positive energy were truly off the charts, which is rare these days. Ali gets it. Thanks for a great experience, Ali🙏 Sean L.
  • AL
    amanda lee
    Jan 1, 2026
    1.0
    They gave my order to the wrong person, who was a door dash driver and left. Then as they were half way through remaking my order, the door dash driver came back almost 10 minutes later and they tried giving me the sandwiches he brought back, which is illegal. I sat and waited while they remade the sandwiches. Then after I got home and went to eat, I saw they remade the sandwiches wrong. Then when I tried calling 5 times, no one ever answered. Then when I came back and told them they made the sandwiches wrong, they tried arguing and then acted irritated that I still wanted my sandwiches made correctly. Then they made the sandwhich as sloppy and messy as possible and had an attitude, like it was my fault they kept messing up. I will never go back to this location and highly advise going farther to get a better experience.
  • TB
    Trenton Bloom
    Dec 22, 2025
    1.0
    I think it’s really sad the employee locked the door and hid in the back because he didn’t want to take any orders 15 mins before closing. Not only did I knock multiple times i called as well and no answer. when he thought I left he came out and just looked at me and still didn’t unlock the door.
  • AC
    Angelica Collins
    Dec 20, 2025
    5.0
    Great location! Super nice staff!! Ali makes the best sandwiches!!
  • NB
    Nicholas Beardsley
    Nov 14, 2025
    5.0
    I order here all the time, the food is always fresh and ready very quickly, from online orders especially. Alexis and a manager know me by name and always have a smile and warm greetings, calling to me by name as soon as I walk in the door. This type of customer service is very rare in our post covid world and should be valued by Subway and the owner of this location. I highly recommend this Sunway inparticular and encourage you to leave generous tips to the staff for their hard work and friendly nature!

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 1910 W Braker in Austin, TX?

The Subway at 1910 W Braker is open daily from 10:00 AM to 11:00 PM, with special holiday hours such as closing at 3:00 PM on December 24th and closed on November 27th and December 25th.

Does this Subway location offer delivery or pickup services?

Yes, this Subway offers in-store pickup, curbside pickup, and delivery options to accommodate your convenience.