Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Austin Subway® Restaurant at 6405 S IH 35 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Multiple customers reported issues with cleanliness, including sightings of roaches and unsanitary conditions.
Food Quality
While some customers enjoyed the food, others experienced food poisoning and dissatisfaction with the freshness and preparation of their orders.
Customer Service
Service quality varied significantly, with many reviews highlighting rude staff, poor management, and long wait times.
Order Accuracy
Numerous complaints about incorrect orders, both in-store and online, with customers expressing frustration over missing items and wrong preparations.
Overall Experience
Mixed reviews overall, with some customers praising the food and service while others had negative experiences that deterred them from returning.
LC
Lil Potato Chip
Nov 1, 2025
1.0
Ordered from this subway and definitely caught food poisoning. Would not recommend here!!!! .
BR
Blanca Chvz Rodriguez
Oct 16, 2025
2.0
I order a sandwich to with fresh bread not toasted and they gave an old bread all hard, by the way they also have roaches. I try calling to let them know my sandwich was not what I wanted and they never answered the call
VS
Virginia Saldana
Oct 9, 2025
1.0
This place is full of roaches. I’m sorry but it’s disgusting
LH
Lexis Hernandez
Oct 1, 2025
1.0
There was two roaches One was close to the containers by the food and the other one was trying to get in and then Employee told me to kill it with my hand and I told her no, that’s disgusting. Not my fault they need to shut down the store or fix the problem. Disgusting. 😤🤮🤮 Plus, it was embarrassin never gonna show up aging
ML
Moonshyne Lyte
Sep 18, 2025
1.0
Austin can’t be real 😭 There was a roach as soon as we walked in. We stood there and stared at the roach. It ran in circles. The guy in line before us killed the roach before leaving. The ceiling was dripping and there was another roach crawling along the top of the wall by the soda machine. Then we left and some lady (who wasn’t even in the lobby??? Where did she come from 😭) left after us crying.
This Subway is located at 6405 S IH 35, Suite 130, in the South Brook Town Center, Austin, TX 78744.
What are the opening hours of Subway at South Brook Town Center?
Subway at South Brook Town Center is open daily from 9:00 AM to 11:00 PM.
What meal services does this Subway restaurant offer?
They serve breakfast, lunch, and dinner.
What types of pickup and delivery services are available at this Subway?
This Subway offers in-store pickup, curbside pickup, and delivery services.
Can I dine inside at the Subway in South Brook Town Center?
Yes, this Subway location serves dine-in customers.
Does this Subway location provide catering services?
No, this Subway location does not offer catering services.
How can I order food from this Subway restaurant online?
You can order online through their menu page at https://subway.com/en-us/restaurant/13962-0/menu/
What nearby shopping centers are close to this Subway?
Subway is located near South Brook Town Center, a shopping center where you can explore various stores before or after your meal.
Are there any fitness centers near this Subway location?
Yes, Planet Fitness gym is nearby, allowing customers to include a workout session before or after enjoying a meal at Subway.
Which grocery stores are close to the Subway at South Brook Town Center?
La Hacienda Market, a grocery store and Mexican restaurant, is near this Subway location, which is convenient for customers shopping for groceries or grabbing a meal.