Subway

3.6
263 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Austin Subway® Restaurant at 6405 S IH 35 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6405 S IH 35, Austin, TX
78744, United States

Hours

Reviews

3.6
263 reviews
5 stars
109
4 stars
56
3 stars
38
2 stars
11
1 star
49

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported issues with cleanliness, including sightings of roaches and unsanitary conditions.

Food Quality

While some customers enjoyed the food, others experienced food poisoning and dissatisfaction with the freshness and preparation of their orders.

Customer Service

Service quality varied significantly, with many reviews highlighting rude staff, poor management, and long wait times.

Order Accuracy

Numerous complaints about incorrect orders, both in-store and online, with customers expressing frustration over missing items and wrong preparations.

Overall Experience

Mixed reviews overall, with some customers praising the food and service while others had negative experiences that deterred them from returning.
  • LC
    Lil Potato Chip
    Nov 1, 2025
    1.0
    Ordered from this subway and definitely caught food poisoning. Would not recommend here!!!! .
  • BR
    Blanca Chvz Rodriguez
    Oct 16, 2025
    2.0
    I order a sandwich to with fresh bread not toasted and they gave an old bread all hard, by the way they also have roaches. I try calling to let them know my sandwich was not what I wanted and they never answered the call
  • VS
    Virginia Saldana
    Oct 9, 2025
    1.0
    This place is full of roaches. I’m sorry but it’s disgusting
  • LH
    Lexis Hernandez
    Oct 1, 2025
    1.0
    There was two roaches One was close to the containers by the food and the other one was trying to get in and then Employee told me to kill it with my hand and I told her no, that’s disgusting. Not my fault they need to shut down the store or fix the problem. Disgusting. 😤🤮🤮 Plus, it was embarrassin never gonna show up aging
  • ML
    Moonshyne Lyte
    Sep 18, 2025
    1.0
    Austin can’t be real 😭 There was a roach as soon as we walked in. We stood there and stared at the roach. It ran in circles. The guy in line before us killed the roach before leaving. The ceiling was dripping and there was another roach crawling along the top of the wall by the soda machine. Then we left and some lady (who wasn’t even in the lobby??? Where did she come from 😭) left after us crying.

Frequently Asked Questions About Subway

Where is this Subway location situated?

This Subway is located at 6405 S IH 35, Suite 130, in the South Brook Town Center, Austin, TX 78744.

What are the opening hours of Subway at South Brook Town Center?

Subway at South Brook Town Center is open daily from 9:00 AM to 11:00 PM.