Service Speed
Customers frequently reported long wait times for orders, often exceeding 20 minutes, with many expressing frustration over slow service.
Staff Attitude
Feedback varied on staff professionalism; while some praised friendly employees, many others reported rude or condescending behavior from staff.
Order Accuracy
Numerous reviews indicated issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Food Quality
Several customers complained about the quality of food, mentioning cold items, burnt food, and overall poor preparation.
Management Issues
Many reviews pointed to poor management and staffing problems, with suggestions that the location is often understaffed and poorly organized.