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Sonic Drive-In

3.9
(665 reviews)

Business Details

7708 N. Burnet Road, Austin, TX
78757, United States
(512) 451-9266

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Austin, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7708 N. Burnet Road for the ultimate SONIC experience!

Location

Sonic Drive-In
7708 N. Burnet Road, Austin, TX
78757, United States

Hours

Reviews

3.9
665 reviews
5 stars
310
4 stars
147
3 stars
94
2 stars
40
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, particularly during drive-thru and mobile pickup.

Food Quality

Many reviews mentioned poor food quality, including cold, overcooked, or improperly prepared items.

Customer Experience

While some customers praised friendly staff and good service, many expressed frustration with the overall experience, citing issues with cleanliness and atmosphere.

Inconsistent Orders

A recurring theme was the frequent mistakes in orders, with many customers receiving incomplete or incorrect items.
  • FF
    Felisha Farnes
    6 days ago
    1.0
    This Sonic sucks. Takes long nd give the wrong order
  • CF
    Cambrie Feldman
    Feb 20, 2026
    1.0
    Terrible customer service. They will literally walk past you and ignore you while you’re trying to get their attention. They take forever and they’re disrespectful.
  • DC
    David Chiles
    Feb 15, 2026
    1.0
    I’ve been multiple times to this location as it is conveniently a few minutes from where I live, but unfortunately this is the worst Sonic I’ve ever visited. The last two times I’ve gone, I’ve waited 30 minutes for 2 drinks. I place mobile orders (for the half-priced drinks deal) and each time I go through the drive through they tell me to pull into a mobile order spot and they never come out to give me the order. Today after waiting in the mobile order pickup spot for 20 minutes, I went inside to see what was happening with my order and the person working had his back turned to the lobby on his phone, all while I saw at least ten drinks waiting to be delivered to customers. The manager had explained that everyone working was new, but as new employees there was no sense of urgency and as a new employee you would think not to use your phone on the floor. To those wanting the convenience of a quick snack or drink, any other fast food option in the area is probably quicker than this one. Do better sonic.
  • UL
    Uriel Looez
    Feb 14, 2026
    3.0
    Pides Una Cosa Y Te Dan Lo Que A Ellos Se Les Da La Gana
  • BB
    Bella
    Feb 8, 2026
    1.0
    Don’t do the mobile pick up or else you’ll never get your food. I waited almost AN HOUR for a soda. Absolutely ridiculous.

Brand Certified Facts from Sonic Drive-In

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Certified February 22, 2026Yext Knowledge Graph
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