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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Austin, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 12453 Lamplight Village Ave. for the ultimate SONIC experience!
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Staff Attitude
While some customers praised friendly and helpful staff, others experienced rude service and a lack of professionalism.
App Experience
The app ordering process received mixed feedback, with some customers finding it efficient while others faced issues with order fulfillment.
JP
J. Palacios
Feb 19, 2026
1.0
These locations are hit and miss, MOST of the Sonic locations sucks these days. It was easy to stop going as much as I use to back in the day.
HJ
Heather Jackson
Jan 13, 2026
5.0
I love this place and the friendly staff. I literally come here almost every morning for my usual mozzarella cheese sticks and a large Dr. Pepper. Sometimes I go twice a day. Going to miss these guys.
AS
Asia S
Jan 7, 2026
1.0
Horrible service teens working here don't know how to work or handle things one Mexican girl in there wasnt even working she was just hanging out while it was busy they take forever and talk to each other more. I don't recommend coming here ever.
BS
Bethany S
Jan 6, 2026
2.0
Arrived and placed my order via app at 8:20 ; received food 15mins later all cold. We tolerated the hotdog and tenders cold but the mozzarella sticks are just gross cold. Manager on duty gave no problems with remaking them and came out great the second time. Giving poor rating because of lack of acknowledgment that my order was taking awhile, poor time management and serving low quality food. Was not busy while I was there…. A bit unusual for a Sonic, I guess locals already know to avoid this location?
SR
Sophy Rose
Jan 2, 2026
3.0
My food was super stale and almost un edible. They forgot the sauces and straw so had to go back.