Sonic Drive-In

3.4
1134 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Austin, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 12453 Lamplight Village Ave. for the ultimate SONIC experience!

Location

Sonic Drive-In
12453 Lamplight Village Ave., Austin, TX
78758, United States

Hours

Reviews

3.4
1,134 reviews
5 stars
386
4 stars
256
3 stars
186
2 stars
90
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported excessively long wait times for their orders, often exceeding 20 minutes, even when the restaurant was not busy.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, greasy, or improperly prepared items.

Customer Service

While some customers praised individual staff members for their friendliness and helpfulness, others reported rude service and a lack of professionalism.

Order Accuracy

Several customers experienced issues with incorrect orders, missing items, or items not prepared as requested.
  • AS
    Asia S
    5 days ago
    1.0
    Horrible service teens working here don't know how to work or handle things one Mexican girl in there wasnt even working she was just hanging out while it was busy they take forever and talk to each other more. I don't recommend coming here ever.
  • BS
    Bethany S
    6 days ago
    2.0
    Arrived and placed my order via app at 8:20 ; received food 15mins later all cold. We tolerated the hotdog and tenders cold but the mozzarella sticks are just gross cold. Manager on duty gave no problems with remaking them and came out great the second time. Giving poor rating because of lack of acknowledgment that my order was taking awhile, poor time management and serving low quality food. Was not busy while I was there…. A bit unusual for a Sonic, I guess locals already know to avoid this location?
  • SR
    Sophy Rose
    Jan 2, 2026
    3.0
    My food was super stale and almost un edible. They forgot the sauces and straw so had to go back.
  • JR
    J Ram
    Dec 30, 2025
    5.0
    Fast service, good prices and good food.
  • ES
    Ed Stuard
    Nov 24, 2025
    1.0
    It's still bad. Years ago it was mediocre but then the service was ridiculously terrible. No customer appreciation at all. Ok. No biggie, soooo many other burger places nearby like Shake Shack, etc! Well years later I tried to give Sonic another chance. Nope, still no service and food mediocre at best. The half price burger deal is gone, they added conditions and so it's basically gone. Whatever... in 2027 I might tried sonic again. Maybe.