KC
Kiran Cudjo
Jan 14, 2026
I walked into this Sonic today expecting something simple a quick slush, nothing fancy, nothing complicated. To my surprise, the place was practically empty; there were fewer than four cars in the lot. Anyone who has ever worked fast food knows that’s a light day. I used to work at Sonic myself, so I’m not speaking from guesswork here making a slush is a two-minute job at best.
And yet, I waited. Five minutes turned into ten, ten into twenty, and by the time I hit twenty-five minutes with not a single update and not a single drink in sight, I realized I could have made my own slush at home, taken a slow walk around the block, and still beaten their pace.
No apology. No explanation. No sense of urgency. Just me, sitting there wondering how a drink that requires zero cooking, zero prepping, and almost zero thought could become a half-hour ordeal.
It wasn’t just slow it was disorganized, inattentive, and borderline absurd. Machines were down, employees acted like customer service was optional, and the vibe screamed “we’d rather be anywhere but serving you.” If this is the standard, then the chain has fallen far from what it used to be.
I walked out with nothing and vowed I wouldn’t waste another minute here again. There are too many places that value people’s time, money, and patience to settle for this level of service. I wouldn’t recommend this location to anyone unless you enjoy long waits, broken equipment, and customer service that feels like pulling teeth.
This visit turned Sonic from a casual treat into a “never again,” and that’s honestly a shame.