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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Austin, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6816 Mcneil Road for the ultimate SONIC experience!
Customers frequently reported rude staff and poor service, with many experiencing long wait times and incorrect orders.
Food Quality
Numerous reviews highlighted issues with food quality, including overcooked items, incorrect orders, and unsatisfactory taste.
Order Accuracy
A significant number of customers noted that their orders were often incorrect or missing items, leading to frustration.
Operational Issues
Many customers experienced problems with malfunctioning order screens and slow service, contributing to a negative dining experience.
HB
Heather B
2 days ago
4.0
Took 19 minutes for a cheeseburger and breakfast burrito. Food was good, just don’t be in a hurry.
MF
Madalyn Foley
3 days ago
4.0
Felt so bad, the staff was so kind. But the touch screen on stall #21 was so unresponsive that I was unable to tip and the staff had to run my card inside after trying 4 different cards outside
11
1997spyderGst
Dec 26, 2025
1.0
30 dollars for two burgers fries and drinks? Do Sonic? That’s. A joke.
AK
Amy Kattan
Dec 4, 2025
5.0
Great quick breakfast on the go.
MT
Michael Tran
Nov 20, 2025
1.0
Honestly ive been to other sonic's in the area and people were super nice at night. I understand your slowly closing and wanting to leave but first customer and last customers that come in should be treated kindly. This girl was very rude during the end of the order when I asked a simple question about the milk shakes and raised her voice being passive aggressive in a polite way... honestly wouldn't go back here and they took their time to give me my order and made a mistake.