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Sonic Drive-In

3.2
(1537 reviews)

Business Details

1605 East Parmer Lane, Austin, TX
78753, United States
(512) 339-4057

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Austin, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1605 East Parmer Lane for the ultimate SONIC experience!

Location

Sonic Drive-In
1605 East Parmer Lane, Austin, TX
78753, United States

Hours

Reviews

3.2
1,537 reviews
5 stars
492
4 stars
269
3 stars
231
2 stars
139
1 star
406

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Food Quality

Customers frequently reported receiving cold or improperly prepared food, with several mentioning issues like greasy items and missing condiments.

Wait Times

Many customers expressed frustration over excessive wait times, often exceeding 30 minutes for simple orders, even when the restaurant was not busy.

Management Issues

Several reviews pointed to poor management and staffing problems, suggesting that the location is understaffed and poorly organized.
  • DS
    Debra Seawood
    Jan 28, 2026
    5.0
    Clean not modern buy the seevice and food is great
  • MF
    marte fuentes
    Jan 17, 2026
    1.0
    if tou buy large you got to get large we get to the house we open the bag of fud and evri large bag of onions rings and fries ar half way empty and its not chep 😡 really good food bit pepole thet work there don't care
  • JL
    Josmary Lazo
    Jan 1, 2026
    1.0
    Muy mala las papas el aceite está malo estar ranciosas y muy mal elaboradas
  • DA
    Danielle Anderson
    Dec 27, 2025
    2.0
    Almost every time I order the fruited dragon slush, from any Sonic, they give me a regular dragonfruit slush, without the strawberries or vanilla. I don't know who at corporate Sonic thought that name would be a good idea, because it's honestly kind of a rare treat that I order that item and actually get the thing I paid for. Also very common for any Sonic is that I'll order chili fries (with no cheese) and have to have them remake it after I get chili cheese fries, because I cannot have cheese. These two issues alone wouldn't warrant a review, nor would the typically long wait time, but this time after hitting the button for a remake I got... cheese fries. With no chili. So I had to have them remake the fries again after a very careful explanation that I wanted just the fries with chili on them, no cheese. I know from my own experience that working in food service is deeply stressful and that mistakes like this can happen very easily, especially late at night on the day after Christmas. I just wish that employees would take the extra second to reread orders before making them, because that would save them a lot of time remaking things. Measure twice and cut once, as woodworkers would say.
  • JL
    Joseph Le
    Dec 23, 2025
    5.0
    I always get sonic or any other fast food place (Sonic only being memorable due to the ocean water :3 !) I sound chudful, but I enjoy coming here time to time!

Brand Certified Facts from Sonic Drive-In

Sonic Drive-In partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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