Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Austin, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1605 East Parmer Lane for the ultimate SONIC experience!
Location
Hours
Reviews
3.2
1,534 reviews
5 stars
490
4 stars
269
3 stars
231
2 stars
139
1 star
405
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Food Quality
Several reviews mentioned cold or poorly prepared food, including soggy fries and incorrect items.
Management Issues
Frequent mentions of poor management and understaffing, leading to slow service and disorganization.
Customer Experience
Many customers expressed frustration with the overall experience, citing a lack of attention from staff and unresolved issues with orders.
- JLJosmary LazoJan 1, 20261.0Muy mala las papas el aceite está malo estar ranciosas y muy mal elaboradas
- DADanielle AndersonDec 27, 20252.0Almost every time I order the fruited dragon slush, from any Sonic, they give me a regular dragonfruit slush, without the strawberries or vanilla. I don't know who at corporate Sonic thought that name would be a good idea, because it's honestly kind of a rare treat that I order that item and actually get the thing I paid for. Also very common for any Sonic is that I'll order chili fries (with no cheese) and have to have them remake it after I get chili cheese fries, because I cannot have cheese. These two issues alone wouldn't warrant a review, nor would the typically long wait time, but this time after hitting the button for a remake I got... cheese fries. With no chili. So I had to have them remake the fries again after a very careful explanation that I wanted just the fries with chili on them, no cheese. I know from my own experience that working in food service is deeply stressful and that mistakes like this can happen very easily, especially late at night on the day after Christmas. I just wish that employees would take the extra second to reread orders before making them, because that would save them a lot of time remaking things. Measure twice and cut once, as woodworkers would say.
- JLJoseph LeDec 23, 20255.0I always get sonic or any other fast food place (Sonic only being memorable due to the ocean water :3 !) I sound chudful, but I enjoy coming here time to time!
- LLLizette LujanDec 8, 20251.0The young lady working the drive thru on 12/8 night. Was extremely rude, my husband asked her for extra chocolate on my sundae she rolled her eyes and slammed the window. We always come here for night snacks wont be coming back.
- SLScott LombardDec 6, 20251.0While I have long accepted to the fact that fast food will typically have bad service, this Sonic location shines above the rest. I can say with absolute certainty that I will never return to any Sonic after this one. Really complex order too.