Brand Certified
Sonic Drive-In
3.5(974 reviews)
Certified by Sonic Drive-In • Feb 22, 2026
Business Details
1805 E. William Cannon, Austin, TX
78744, United States
Certified by Sonic Drive-In • Feb 22, 2026
(512) 326-3822
Certified by Sonic Drive-In • Feb 22, 2026
http://www.sonicdrivein.com/locations/us/tx/austin/1805-e--william-cannon/store-3588
Certified by Sonic Drive-In • Feb 22, 2026
About
Certified by Sonic Drive-In • Feb 22, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Austin, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1805 E. William Cannon for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Feb 22, 2026
Hours
Certified by Sonic Drive-In • Feb 22, 2026
Reviews
3.5
974 reviews
5 stars
358
4 stars
203
3 stars
140
2 stars
84
1 star
189
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely long wait times, unresponsive staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted poor food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff, including confrontational interactions and lack of assistance.
Management Problems
Reviews indicated issues with management, including inadequate staffing, poor customer service training, and unprofessional conduct.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and enjoyed certain menu items.
- SSShaneFeb 15, 20265.0Good.\n Place to get fast food.
- JBJessica BrownFeb 7, 20261.0I drove there for a peanut butter milkshake and no peanut butter.
- MMMr.BurnsFeb 5, 20261.0Worst sonic ever. Went to get an ice cream yesterday waited 20 minutes. Went to get a shake today with the half off coupon they gave me yesterday because of the wait Never got it. SPEND YOUR MONEY ELSEWHERE!!!
- NONed OjedaJan 27, 20263.0Food was not fresh and onion rings weren't hot
- BBBeeDec 30, 20254.0Morning manager is awesome always love to tip her something good !!! Thx
Brand Certified Facts from Sonic Drive-In
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Certified February 22, 2026Yext Knowledge Graph
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