Sonic Drive-In

3.3
1489 reviews
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Business Details

1901 Montopolis, Austin, TX
78741, United States
(512) 385-1020
http://www.sonicdrivein.com/locations/us/tx/austin/1901-montopolis/store-3874
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Austin, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1901 Montopolis for the ultimate SONIC experience!

Location

Sonic Drive-In
1901 Montopolis, Austin, TX
78741, United States

Hours

Reviews

3.3
1,489 reviews
5 stars
532
4 stars
230
3 stars
204
2 stars
149
1 star
374

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times and unresponsive staff at both drive-thru and stall orders.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, including dismissive attitudes and lack of assistance.

Cleanliness and Maintenance

The location was described as dirty and poorly maintained, with broken equipment and unsanitary conditions noted by multiple reviewers.

Mixed Food Quality

While some customers enjoyed the food, many others reported issues with food quality, including undercooked items and incorrect preparations.
  • KR
    Kalie Reyna
    4 days ago
    5.0
    My husband and I recently visited this Sonic and had an amazing experience. I tried the Smasher burger and it was easily one of the best fast-food burgers I've had lately—perfectly seasoned and seared. What really stood out though was the service. Angie was my carhop and she was fantastic! She was incredibly kind, attentive, and had a great smile. It’s rare to get such high-quality service at a drive-in. I’ll definitely stop by here again on my next Austin trip 😄
  • JJ
    JoAnn Jones
    6 days ago
    1.0
    Avoid at all costs. Completely ignored at the drive through despite the car ahead of me order taken. Waited 10 minutes. Leave to pull into a spot, oder, they ring it up wrong, then correct the order. Wait another 10 minutes (they’re completely dead at 4 pm), drive off, open the bag and they got the order wrong. It all felt intentional from the beginning. Wasted an hour of my day. Worst customer service!
  • CM
    Crestine Machado
    6 days ago
    5.0
    Sonic has always been my favorite they have so many things to choose from especially the slushes. Wish there was more sonics around.
  • IP
    Imani Phoenix
    Dec 30, 2025
    2.0
    Service struggles. If they do answer the speaker and you get the older black lady manager. She will make ur day. Her smile and customer service are amazzing.
  • SW
    Shaylah Warner
    Dec 22, 2025
    1.0
    THEY THREW MY ORDER TOGETHER CAUSE IT WAS LATE EVERYTHING WAS WRONG AND COLD NEVER EATING HERE AGAIN I SEE WHY THEY KEEP CLOSING DOWN EVERY LOCATION
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