Brand Certified
Sonic Drive-In
3.3(1500 reviews)
Certified by Sonic Drive-In • Feb 22, 2026
Business Details
1901 Montopolis, Austin, TX
78741, United States
Certified by Sonic Drive-In • Feb 22, 2026
(512) 385-1020
Certified by Sonic Drive-In • Feb 22, 2026
http://www.sonicdrivein.com/locations/us/tx/austin/1901-montopolis/store-3874
Certified by Sonic Drive-In • Feb 22, 2026
About
Certified by Sonic Drive-In • Feb 22, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Austin, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1901 Montopolis for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Feb 22, 2026
Hours
Certified by Sonic Drive-In • Feb 22, 2026
Reviews
3.3
1,500 reviews
5 stars
533
4 stars
232
3 stars
205
2 stars
150
1 star
380
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including long wait times, rude staff, and unresponsive drive-thru and stall systems.
Food Quality
Many reviews mentioned issues with food preparation, including cold, incorrect, or poorly made items, leading to dissatisfaction.
Management Issues
Several customers highlighted unprofessional behavior from management, including dismissive attitudes and failure to resolve order issues.
Customer Experience
Overall, the customer experience was negatively impacted by a combination of slow service, incorrect orders, and lack of responsiveness from staff.
- NLNeal LaubachFeb 20, 20261.0To all my Sonic fans out there, avoid this one at all costs. It’ll take 10-20 minute for them to even take your order, even when it’s dead. Go out of your way to any other one in Austin.
- SHSeth HendersonFeb 19, 20261.0This is 2 days now I’m gone around 9-10pm. Press the red button… no answer. Then I notice It no longer says red button activated. So I press It again. After 4x doing this still nothing. Today I did It and a lady came on and said I’m sorry we’re open but …. She stopped talking and I kept asking what? Please get your staff under control. This is horrible.
- PDPatrick DuffyFeb 15, 20265.0Ray the guy who works the drive through has a great personality and all around was such a nice employee. His smile made our night.
- KRKelly RussFeb 10, 20261.0I waited 20 minutes to order no one ever answered
- AAAndrewFeb 3, 20261.0The lady was rude and took there job way too seriously
Brand Certified Facts from Sonic Drive-In
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Certified February 22, 2026Yext Knowledge Graph
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