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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Austin, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8602 Fm 969 Road for the ultimate SONIC experience!
Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and long wait times.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and problems with online ordering.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Speed of Service
Service speed is often criticized, with numerous reports of long wait times regardless of the ordering method.
JC
Juan Carlos Resendiz Cruz
5 days ago
5.0
Excelente servicio
JS
Joey Smith
Feb 18, 2026
3.0
It's sonic. It tasted like sonic. It was fast. It was fine. It's exactly what you expect. Good. Well, as good as sonic can be. Cashier was nice
NC
Nicole Cloutier
Feb 14, 2026
5.0
I always order thru the app about 5 mins before I get there and they usually always have my food ready. And always super friendly.
MM
Mariah
Feb 13, 2026
5.0
Came over here for lunch on a Friday, but was hesitant with recent reviews. Glad I gave this location a chance, I received my order quickly and was serviced by friendly team members. :)
NP
Nandi Polk
Feb 3, 2026
2.0
I felt rushed trying to order my food. The girl sounded like she didn't care if she got my order right. When it was time to pay the tap screen didn't work. I got home and my burger was all wrong and I got a large tot and the amount I received was a medium.