Sonic Drive-In

3.8
273 reviews
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Business Details

8602 Fm 969 Road, Austin, TX
78724, United States
(512) 684-2437
http://www.sonicdrivein.com/locations/us/tx/austin/8602-fm-969-road/store-6704
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Austin, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8602 Fm 969 Road for the ultimate SONIC experience!

Location

Sonic Drive-In
8602 Fm 969 Road, Austin, TX
78724, United States

Hours

Reviews

3.8
273 reviews
5 stars
136
4 stars
52
3 stars
23
2 stars
13
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, with some experiencing delays of over 30 minutes.

Food Quality

While some customers praised the food as fresh and hot, others reported receiving cold or overcooked items.

Customer Service

Feedback on customer service was mixed; some staff were described as friendly and helpful, while others were noted for being rude or unprofessional.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, missing items, and problems with the mobile app orders.

Cleanliness

Several customers commented on the cleanliness of the location, with some noting unsanitary conditions.
  • MA
    Michelle Alcala
    3 days ago
    1.0
    I waited over 20 minutes at Sonic for a chili dog and ended up with almost no chili—just a small spoonful spread thin and covered in cheese. The chili was watery and didn’t taste right. Very disappointed after wasting time and money on this order.
  • WS
    Welding Shop
    Dec 8, 2025
    5.0
    First sonic I’ve been to in years that delivered a fresh warm delicious burger
  • JM
    James Mcgee
    Nov 30, 2025
    5.0
    Perfect 👍
  • JM
    Jesus Miranda
    Nov 18, 2025
    1.0
    Muy tardados para dar el servio Pesimo tardan bastante
  • SM
    scott michaud
    Nov 16, 2025
    5.0
    Very great service from the drive thru the woman was very happy had a smile it was just pleasant thank you
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