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Sonic Drive-In

3.7
(881 reviews)
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Business Details

9916 Brodie Lane, Austin, TX
78749, United States
(512) 292-6860
http://www.sonicdrivein.com/locations/us/tx/austin/9916-brodie-lane/store-1570
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Austin, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 9916 Brodie Lane for the ultimate SONIC experience!

Location

Sonic Drive-In
9916 Brodie Lane, Austin, TX
78749, United States

Hours

Reviews

3.7
881 reviews
5 stars
361
4 stars
198
3 stars
121
2 stars
63
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many experiencing long wait times for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback on staff interactions was mixed, with some praising friendly service while others reported rudeness and poor attitudes.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
  • TC
    Thomas Cleary
    6 days ago
    1.0
    Rude manager, stay far away
  • NM
    Nomi Malone
    Feb 16, 2026
    1.0
    So I decided to visit this location. I was placing an order. The order taker was going back and forward of bringing food out and taking orders. The order taker did not know what come on a fish sandwich. It appeared not that he has never eaten any sonic food where he works. I did not place the order and I proceeded to leave.
  • LF
    Laura F
    Feb 10, 2026
    1.0
    My order was supposed to be ready at 5:30, but I didn't receive it until 6:06. Who has that kind of time? Just tell me it is going to be 6:06 and that's when I will show up. Infuriating.
  • PC
    Pam Cole
    Jan 31, 2026
    5.0
    I ordered in the app. It's easy to use and saves time. The breakfast burrito is my usual breakfast preference, and drinks are half off.
  • RT
    Ryan Tester
    Dec 22, 2025
    1.0
    Ordered on doordash and didn’t receive the correct order at all. Bag had the correct receipt but none of the food items were correct. The only thing that was correct was the drink. Called to let the store know just to provide feedback and the store manager I spoke with had a very deflective and dismissive tone to it when I was just calling to provide feedback. The sonic nearest to where I live closed down so I had to order from this store but I never will be again. Unacceptable
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Brand Certified Facts from Sonic Drive-In

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