Looking for a grocery store near you? Visit your local Randalls located at 2025 W Ben White Blvd, Austin, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Randalls pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Randalls deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Randalls near you today!
Randalls is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Randalls app for Randalls for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (512) 443-3083. Stop by and see why our service, convenience, and fresh offerings will make Randalls your favorite local supermarket!
Numerous reviews highlighted poor customer service experiences, with staff being rude, dismissive, or unhelpful.
Pricing
Many customers expressed dissatisfaction with high prices compared to competitors like HEB, often feeling overcharged even with loyalty discounts.
Safety Concerns
Several reviews raised serious concerns about safety in and around the store, particularly regarding interactions with homeless individuals.
Product Quality
Customers noted a decline in the quality of bakery items and fresh produce, with some reporting expired products on shelves.
Store Environment
While some appreciated the cleanliness and organization of the store, others reported issues with long lines and inadequate staffing at checkout.
LD
Lisa Dominguez
Nov 11, 2025
2.0
Smells odd
SB
Sarah Burgess
Oct 30, 2025
1.0
Order pickup experience was really poor. First, they text me at 6 AM saying that something was out and asked what flavor I wanted a replacement on. I selected a flavor - that flavor never made it to my order. Then, They shorted me on meat weight and then still charged me. I had to walk in to have it corrected. I walk to customer service and am totally ignored. I politely wait and the lady standing there doesn’t acknowledge me then when I ask she says “I’m not on the clock”. Then finally a “customer service rep” comes out and is also dismissive and just says I’ll call the grocery fulfillment. The shopper was irritated immediately and told me they didn’t have the right weight and that I would be charged an extra pound because had they only had two packages of steak. At this point I’m like it’s fine I’ll pay up. Then I remind customer service that I was already overcharged for the shorted steaks. Ultimately the shopper comes back with the second package and Which is now a pound over and she tells me to just take it because “ it would be too difficult for her to deal with”. So I appreciated the gesture but I just felt like they were all so irritated when this was not my mistake and I just want my steaks.
I wonder if Randall’s is not treating their employees fairly and this is why they are grumpy and rude. Randall’s should do better to keep their employees happy. Like accepting tips for shoppers.
JB
Jake Ballard
Oct 12, 2025
5.0
Friendly and convenient. Professional. Good deals on meats and other household essentials.
KG
Karla Gutiérrez
Oct 2, 2025
5.0
I like the quality of the vegetables and fruits.
TR
Ty-Onna Roberts
Sep 24, 2025
4.0
Favorite place to shop. Quality beef and bakery items
Yes, Randalls accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Randalls is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Randalls near me accept Apple Pay?
Yes, Randalls accepts Apple Pay and many other convenient payment methods!
Does Randalls near me have a pharmacy?
Yes, Randalls located at 2025 W Ben White Blvd, Austin, TX has a pharmacy.
How do you use Randalls Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Randalls for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Randalls located at 2025 W Ben White Blvd, Austin, TX hiring?
Randalls is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Randalls now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
What are the store hours for Randalls at 2025 W Ben White Blvd, Austin, TX?
Randalls is open daily from 6:00 AM to 11:00 PM. On holidays like November 27 and December 24, hours are reduced, and it is closed on December 25.
Does Randalls require an appointment for the COVID-19 vaccine?
Yes, a COVID-19 vaccine appointment is required. Eligibility and scheduling details can be found at www.randalls.com/covid-19.
What payment methods are accepted at Randalls?
Randalls accepts various payment methods including American Express, Apple Pay, Cash, Mastercard, Visa, Discover, and others.
Are grocery delivery and pickup services available at Randalls?
Does Randalls near me have a pharmacy and what services does it provide?
Yes, this Randalls location has a pharmacy offering prescription refills and immunizations, including COVID-19 vaccinations.
Can I use SNAP EBT benefits at Randalls?
Yes, Randalls accepts SNAP EBT for eligible grocery purchases, including online delivery and curbside pickup orders.
What nearby places can I visit when shopping at Randalls?
Close to Randalls, you can visit Starbucks for coffee, Ross for discount shopping and bakery items, and The Exchange Network for ATM services.
Are there convenient financial and money transfer services near Randalls?
Yes, nearby you will find Coinme for currency exchange and ATM services, and Western Union for money transfer services.
What recreational or community services are nearby Randalls?
Nearby you can find Ben White Bingo and B-12 Bingo halls for entertainment, as well as Sunrise Homeless Navigation Center and Sunrise Community Church for community support.
How can I order groceries online for pickup or delivery from Randalls?
You can place your grocery orders online at https://www.randalls.com and choose pickup or delivery options, including DriveUp & Go™ and same-day delivery.