Brand Certified
Randalls
4.1(2150 reviews)
Certified by Randalls • Mar 01, 2026
Business Details
2025 W Ben White Blvd, Austin, TX
78704, United States
Certified by Randalls • Mar 01, 2026
(512) 443-3083
Certified by Randalls • Mar 01, 2026
https://local.randalls.com/tx/austin/2025-w-ben-white-blvd.html
Certified by Randalls • Mar 01, 2026
About
Certified by Randalls • Mar 01, 2026
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopRandalls
Looking for a grocery store near you? Visit your local Randalls located at 2025 W Ben White Blvd, Austin, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Randalls pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Randalls deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Randalls near you today!
Randalls is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Randalls app for Randalls for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (512) 443-3083. Stop by and see why our service, convenience, and fresh offerings will make Randalls your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by Randalls • Mar 01, 2026
Hours
Certified by Randalls • Mar 01, 2026
Reviews
4.1
2,150 reviews
5 stars
1,117
4 stars
524
3 stars
275
2 stars
82
1 star
152
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service experiences.
Pricing
Many customers find prices to be high compared to competitors like H-E-B, leading to dissatisfaction and suggestions to shop elsewhere.
Product Availability
Customers frequently mention issues with product availability, including expired items on shelves and confusion during order pickups.
Store Environment
The store is generally described as clean and well-stocked, but there are concerns about safety due to the presence of homeless individuals in the area.
Checkout Experience
Long lines and insufficient staffing at checkout are common complaints, particularly during busy times.
- BFBobbie FarrarFeb 12, 20265.0It's a great store with great deals.
- TMTerri MorrissFeb 2, 20261.0They seem to have quite a problem with their money order machine. And the Western Union. It has become so bad but now I go to H-E-B before I even try Randalls. Plus, I get better prices at H-E-B.
- JDJoe DieselJan 28, 20265.0Now I'm born and raised in South Austin, and I have always been a HEB person, but recently I've tried Randall's, and love them so far from the customer service, pick up and go, weekly ads, u member extra savings, and all savings with the app. I have nothing but GREAT things to say and end it with a 5+🌟's!!
- CMCorina MJan 17, 20263.0Usually I go here because it’s close, the customer service here has dropped. I found a single carrot out of the bunch literally sitting there so I grabbed it for a recipe. I go to self check out which is the only form of check out available. The manager I’m guessing comes over to help me and goes to produce and they come back and say they don’t have a code for a single carrot. I looked at them like they can’t be serious, I said, “I just want to let you know that HEB would never.” I go to put the single carrot back and settle for the bag of tiny carrots. I walk back over to scan the bag of carrots and complete my purchase. The guy from produce comes up and tells her that she just needs the code and then to weight it (he is just the messenger) from produce manager to manager someone says it “mine as well be free.” No one addresses me about what they are talking about or the solution they talk about amongst each-other. ( but I can still hear the conversation being had arm’s length) Mind you I don’t work there I’m simply checking out. I went out to my car and thought for a second. I don’t want a bag of carrots I want the single carrot that was by itself. I go in a return the bag of carrots, I should have returned my entire order and got back my $60. So here I am stopping at the local Supermercado having to make 2 trips instead of the one trip to get one single carrot. I personally wouldn’t let my valued customer leave my store without what they wanted. It’s 2026 with so many mega stores Randall’s being an older name they gotta keep up with their customer service.
- OJOctavious JonesJan 13, 20265.0I like to use the Drive up and Go feature because I am old and my feet hurt. Usually the order goes through without any issues, but this last time they had some confusion getting my favorite Ruta Maya coffee beans. Shout out to the in store shopper, Gladys, for clearing up the issue and getting my order right and on time!
Frequently Asked Questions About Randalls
Does Randalls accept SNAP EBT?
Yes, Randalls accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Randalls is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Randalls near me accept Apple Pay?
Yes, Randalls accepts Apple Pay and many other convenient payment methods!
Does Randalls near me have a pharmacy?
Yes, Randalls located at 2025 W Ben White Blvd, Austin, TX has a pharmacy.
How do you use Randalls Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Randalls for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Randalls located at 2025 W Ben White Blvd, Austin, TX hiring?
Randalls is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Randalls now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
What are the store hours for Randalls at 2025 W Ben White Blvd, Austin, TX?
Randalls is open daily from 6:00 AM to 11:00 PM. On holidays like November 27 and December 24, hours are reduced, and it is closed on December 25.
Does Randalls require an appointment for the COVID-19 vaccine?
Yes, a COVID-19 vaccine appointment is required. Eligibility and scheduling details can be found at www.randalls.com/covid-19.
What payment methods are accepted at Randalls?
Randalls accepts various payment methods including American Express, Apple Pay, Cash, Mastercard, Visa, Discover, and others.
Are grocery delivery and pickup services available at Randalls?
Yes, Randalls offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Does Randalls near me have a pharmacy and what services does it provide?
Yes, this Randalls location has a pharmacy offering prescription refills and immunizations, including COVID-19 vaccinations.
Can I use SNAP EBT benefits at Randalls?
Yes, Randalls accepts SNAP EBT for eligible grocery purchases, including online delivery and curbside pickup orders.
What nearby places can I visit when shopping at Randalls?
Close to Randalls, you can visit Starbucks for coffee, Ross for discount shopping and bakery items, and The Exchange Network for ATM services.
Are there convenient financial and money transfer services near Randalls?
Yes, nearby you will find Coinme for currency exchange and ATM services, and Western Union for money transfer services.
What recreational or community services are nearby Randalls?
Nearby you can find Ben White Bingo and B-12 Bingo halls for entertainment, as well as Sunrise Homeless Navigation Center and Sunrise Community Church for community support.
How can I order groceries online for pickup or delivery from Randalls?
You can place your grocery orders online at https://www.randalls.com and choose pickup or delivery options, including DriveUp & Go™ and same-day delivery.
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Certified March 01, 2026Yext Knowledge Graph
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