Randalls

4.2
721 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopRandalls
Looking for a grocery store near you? Visit your local Randalls located at 5145 N FM 620 Rd, Austin, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Randalls pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Randalls deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Randalls near you today! Randalls is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Randalls app for Randalls for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (512) 266-3168. Stop by and see why our service, convenience, and fresh offerings will make Randalls your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Randalls
5145 N FM 620 Rd, Austin, TX
78732, United States

Hours

Reviews

4.2
721 reviews
5 stars
399
4 stars
172
3 stars
67
2 stars
27
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, many reported poor customer service experiences, particularly in the deli and pharmacy departments.

Store Condition

Several reviews highlighted issues with cleanliness and maintenance, including leaky ceilings and unsanitary conditions in certain areas.

Product Quality

Customers expressed dissatisfaction with the quality of produce and meat, noting that items were often spoiled or of poor quality.

Pricing

Many customers found the prices to be high compared to competitors like HEB, with some mentioning the need to use the app for discounts.

Convenience

The store's location and convenience were appreciated, especially for quick shopping trips, but issues with product selection and availability were frequently mentioned.
  • BB
    Brent Boatman
    Dec 30, 2025
    5.0
    It’s family!!!!!
  • CK
    Colin Kelly
    Dec 12, 2025
    1.0
    This is hands down the worst grocery store in the area. It’s a shame because Steiner Ranch would LOVE a competent vendor in the neighborhood. Their produce section is disgusting and a joke as half the items have gone bad on the shelves and the other have are getting a torrential downpour of water soaking them. I avoid going here unless I absolutely have to and HEB is a half mile up the road on 620
  • SG
    Scott Goldman
    Dec 11, 2025
    1.0
    Absolutely the worst pharmacy. I would rather drive 30 minutes away than waste my time dealing with their terrible customer service. Abysmal.
  • HD
    Hoang Yen Pham Do
    Dec 1, 2025
    1.0
    The guy in fish market was so rude. I waited so long and asked the customer service somebody come to help, he came in - looked at me and CAME OUT. No asking anything.
  • MG
    Mauro Gaetano
    Nov 13, 2025
    2.0
    Randal is closer than HEB every time I succumb to the laziness and go to Randal I regret it. Prices are Higher, Selection of product is abismall, the digital only discounts enrage me because I do not want app on my phone. To add to the scarcity of product choices there is the "Not available at this store" or the "out of stock".

Frequently Asked Questions About Randalls

Does Randalls accept SNAP EBT?

Yes, Randalls accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Randalls is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Randalls near me accept Apple Pay?

Yes, Randalls accepts Apple Pay and many other convenient payment methods!