Pizza Hut

2.9
448 reviews
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Business Details

13717 Burnet Rd Ste 225 / Wells Branch, Austin, TX
78727, United States
(512) 388-5252
https://locations.pizzahut.com/tx/austin/13717-burnet-rd-ste-225/-wells-branch
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 13717 Burnet Rd Ste 225 / Wells Branch in Austin, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas, salads and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
13717 Burnet Rd Ste 225 / Wells Branch, Austin, TX
78727, United States

Hours

Reviews

2.9
448 reviews
5 stars
148
4 stars
55
3 stars
25
2 stars
30
1 star
190

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, burnt, and poorly prepared pizzas.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresponsive management.

Delivery Problems

Customers frequently experienced late deliveries, missing items, and issues with the delivery service, particularly with DoorDash.

Pricing Concerns

Several customers expressed dissatisfaction with high prices and unexpected charges, particularly regarding promotional deals.

Order Accuracy

Many reviews noted that orders were often incorrect, leading to frustration among customers.
  • MS
    Mike Stein
    Oct 7, 2025
    5.0
    It's a pick up and go so the atmosphere isn't really important. Food was good and service was quick.
  • EP
    Es Pea
    Sep 22, 2025
    1.0
    Ordered 12 wings and a 6oz soda....27 gd dollars. WOWWWWW
  • MF
    Maria Flores
    Sep 9, 2025
    1.0
    Based on my experience with this place and everyone’s reviews, I’m pretty sure this Pizza Hut location is a scam. They let you order through their site with the T-Mobile Tuesday deals and then when you arrive they say they are not a participating location and you need to pay full price. They refunded us the promotional item but I think they are counting on people just paying for the promotional items once they are there. Just speculation but letting yall know.
  • SF
    Shadow Foxx
    Sep 9, 2025
    1.0
    I ordered a thin-crust pizza with no cheese and extra sauce because I'm lactose intolerant. I've ordered from Pizza Hut before and got a thin-crust pizza, but it never came out burnt with no sauce and was hard to eat. I called the store, and they gave me a credit of $10 to my account. I'm glad they did, but I'm mad that they couldn't remake my pizza the right way, and they were telling me that it would yield the same result, even though I know it doesn't.
  • KC
    karthik ch
    Sep 9, 2025
    1.0
    Delicious food but worst service. T-mobile order is not accepting though it shows free in the app.
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Frequently Asked Questions About Pizza Hut

What is the address of Pizza Hut in Austin, TX?

Pizza Hut is located at 13717 Burnet Rd Ste 225 / Wells Branch, Austin, TX 78727.

What are the operating hours for Pizza Hut on weekdays?

Pizza Hut is open from 10:00 AM to 11:00 PM Monday through Thursday.