Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 2021B E Riverside Dr in Austin, TX in East Riverside-Oltorf. Take your pizza with you to Lady Bird Lake! You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas, salads and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Many reviews highlighted issues with food quality, such as cold pizzas, incorrect orders, and unsanitary conditions.
Customer Experience
While some customers praised individual staff members for their friendliness and helpfulness, many expressed frustration with overall management and service consistency.
Delivery Problems
Several customers experienced significant delays and issues with delivery, often citing the use of DoorDash as a contributing factor.
JG
Junior Gutierrez
3 days ago
4.0
La verdad excelente pizzeria se que hay mucha competencia, pero para ser una linea de comida rápida las pizzas están a la altura de un restaurante, siempre con ingredientes frescos las pizzas siempre al punto nunca quemadas ni manchas de salsa vieja quemada como en otros sitios que he ido, el personal siemore dispuesto a atenderte, en el ambiente si necesitas una remodelacion y una limpieza profunda quizás mejorar un poco la iluminación y cambiar el color te interior, deben actualizar y avanzar con los años no quedarse en lo seguro venden avanzar con el tiempo tienen un gran potencial aprovechen lo
CK
Connor Kutach
4 days ago
5.0
No one out pizzas the REWARDS.
WL
WALT. L.
Feb 13, 2026
1.0
Yesterday I ordered a pizza on Riverside and I've never been so disappointed here before, pizza was terrible cold, very greasy, crust tasted nasty,my girl only ate one slice and I 2 pieces, rest went to my dogs; had the big New Yorker,did a post yesterday but I don't see my post anymore,wonder why!!
TL
Tom Lavie
Feb 12, 2026
1.0
I ordered one pizza from the restaurant's website at the thus address.
After an hour and a half of waiting and the food did not arrive, they asked me to wait another 45 minutes for the order and were not willing to compensate me.
so I asked for a full refund and gave up on the meal that evening, I am very disappointed...
Next time I will just order from Domino's Pizza.
TT
Tonilee
Jan 21, 2026
1.0
On the 1st of January this year I drove in with family and we decided to stop over at this Pizza Hut!..The place is not clean! The customer service was the worst I’ve ever received! They took forever with my order it was cold!. I asked for a refund for my order and was told I’d get it! After I repeatedly told Leah who was the server at the time that I did not want cheese on the one pizza and did not want anything other than plain margarita on the one before!! Both of these orders were messed up!! For families dietary requirements!! I came back in to complain and showed them And had the vegan pizza taken from me until a lady came from the back high upset and wagging her tail took the pizza told both me and Leah she’ll make a new one and I stopped that immediately and told them I did not have time for it! I didn’t need more time wasting and poor service!!
The Pizza Hut near me in Houston got this order so pristinely accurate!! I thought I could trust Pizza Hut!! They did not give me the key to use their bathroom and first insisted I go next door to a neighbouring sand which shop!.. that has a clear sign on the door for customer only bathrooms! They were closed at the time but I suspect this Pizza Hut try’s to send the few customers they can there to avoid cleaning their already dirty bathrooms! Eventually they gave me a credit card looking card to pry it open!! Between the lock and door edge…They didn’t even try to care about helping!..What an utter disappointment of a global brand!! Anyway Leah told me I’d get my refund in 24hrs and I expressed to her I would be driving out of Austin that same evening heading for Houston! And I asked repeatedly if I needed anything to make sure I get the refund, if she couldn’t just give it to me in cash and insisted they would return the funds to my card!!! It’s the 21st Of January and I still have not received the refund!! In what world do I have to beg Pizza Hut for my money back and be robbed in such a distasteful manor!!
They all know about this and she took my receipt I don’t know what on earth possessed me to allow her to keep my receipt!. I still asked her why she didn’t answer and just said it’s fine the money will be sent in 24hrs!
I want answers from Pizza Hut on this matter and utter lack of professionalism from their staff at this branch.
This Pizza Hut is located at 2021B E Riverside Dr, Austin, TX 78741, in the Travis sublocality.
What are the opening hours for delivery from this Pizza Hut?
Delivery is available from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.
When can I dine in at this Pizza Hut?
Dine-in hours are 10:30 AM to 10:30 PM Monday through Thursday and Sunday, and 10:30 AM to 11:30 PM on Friday and Saturday.
Does this Pizza Hut offer takeout services?
Yes, takeout is available from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What order and delivery options does this Pizza Hut provide?
You can order for in-store pickup, curbside pickup, delivery, and no-contact delivery through their website or mobile app.
How can I order from this Pizza Hut online?
You can order online via their website or mobile app using links like https://www.pizzahut.com/?local=78741 or the Pizza Hut app from the Apple App Store.
Are there nearby places in Austin where I can visit before or after my Pizza Hut meal?
Yes, near this Pizza Hut you can explore places like Lady Bird Lake for outdoor activities or visit ThunderCloud Subs and Taco More for different dining experiences.
Is there public transportation available near this Pizza Hut?
Nearby transportation services include Autobuses, which can help you reach this Pizza Hut easily.
Where can customers get beauty or grooming services close to this Pizza Hut?
Nearby beauty and grooming options include Brenda_thestylist, Goodess Nails Tx, N'Joy Nails, Fast Freddy's Hair Salon, and the Academy of Hair Design.
Does this Pizza Hut offer wheelchair accessible entrances and restrooms?
Yes, this location has a wheelchair accessible entrance and restroom for customer convenience.
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