At Papa Johns Pizza in Austin, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Austin pizza for any occasion. Call us for pizza delivery in Austin or stop by 1610 EAST PARMER LANE for carryout to order the best pizza in Austin, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including long wait times, unhelpful staff, and lack of accountability for mistakes.
Delivery Issues
Many customers experienced significant delays with delivery, often waiting over two hours, and issues with DoorDash drivers not delivering correctly.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and pizzas not being made as requested.
Food Quality
Mixed feedback on food quality; while some praised the pizza, others reported undercooked or burnt pizzas.
Staffing Problems
Several reviews noted that the location is understaffed, leading to chaotic service and long wait times.
DD
David Dao
Oct 24, 2025
1.0
Got the runs after eating at this establishment. Be careful.
DD
Dillan Dean
Sep 3, 2025
5.0
Came to this location today at 1pm, food came out really fast, guy who worked there named Luis answered all my questions about the specials
MJ
Maresha Jones
Sep 1, 2025
1.0
I ordered a pizza last night and the driver and I had communication issues and he stopped answering and it was after hours so I couldn’t call in and the next day I called they told me I have to wait 48 hours for somebody to get back to me and then the store said I have to wait til after 4. Im so upset with hour they handled the situation like it wasn’t my money spent.
AB
Alex Barraza
Aug 23, 2025
4.0
Not a bad place to order from if you’re in a rush and need a pizza
What are the delivery hours for Papa Johns Pizza at 1610 EAST PARMER LANE, Austin?
Delivery is available Monday to Thursday and Sunday from 10:00 AM to 12:00 AM, Friday from 9:30 AM to 1:00 AM, and Saturday from 10:00 AM to 1:00 AM.
Can I pick up my order from Papa Johns Pizza, and what are the takeout hours?
Yes, carryout is available Monday to Thursday and Sunday from 10:00 AM to 11:30 PM, Friday and Saturday from 9:30 AM to 12:30 AM.
Does Papa Johns Pizza offer contactless delivery services?
Yes, Papa Johns Pizza provides no-contact delivery to ensure your safety.
How can I place an order from Papa Johns Pizza for delivery or carryout?
You can order online for delivery or carryout through their website or mobile apps available on Apple App Store and Google Play Store.
Where is Papa Johns Pizza located in Austin, TX?
It is located at 1610 EAST PARMER LANE, Austin, TX 78753, United States.
What types of food products does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
What are some nearby places of interest near Papa Johns Pizza that customers might visit?
Nearby places include Baskin-Robbins for ice cream, Dunkin' for coffee and donuts, and Waffle House for breakfast and brunch options.
Are there convenient gas stations near Papa Johns Pizza for quick stops?
Yes, nearby gas stations include Shell, 7-Eleven, Exxon, Exxon & Mobil Stations, and Corner Store for fuel and convenience items.
What other fast food options are available close to Papa Johns Pizza?
Nearby fast food and burger restaurants include McDonald's, Jack in the Box, Domino's Pizza, and another Papa John's Pizza location.
Does Papa Johns Pizza have an active social media presence for updates and promotions?
Yes, you can follow Papa Johns on Facebook at 'PapaJohnsPizzaAustinTX4857', on Instagram as 'papajohns', and on Twitter as 'PapaJohns' for the latest deals and news.